Resume and JobRESUME AND JOB
AXA logo

IT Solution Architect - CRM

AXA

Software and Technology Jobs

IT Solution Architect - CRM

full-timePosted: Dec 10, 2025

Job Description

Job ID: 11851

Entity: AXA Belgium

IT Solution Architect

 

Your Role:


The Solution Architect is an IT professional with strong emphasis on applications, data and technology architectures and a thorough understanding of the Line of Business (Customer & Distribution) being supported. The Solution Architect outlines transversal solutions across functional domains then monitors their implementation (via design authority meetings). The Solution Architect reports directly to the Enterprise Architect of the domain and works in close tandem with Business Architects and Delivery Managers.

 

As Solution Architect in the Architecture team, you will be responsible for:

  • Contributing to the target architecture roadmap of the domain
  • Defining the best solution considering target architecture, business KPIs and project constraints (planning, budget, security, NFRs, etc.) 
  • You reuse existing assets and creating reusable assets when it's possible
  • For each functionality, you create the solution architecture which contain application components, integration (services, API, events and file), application cooperation, information and Public Cloud (AWS/Azure) usage views, formalized using Archimate.
  • You ensure to connect technology with measurable business value
  • You collaborate with the other solution architects, product team (dev and ops engineers) to ensure e2e alignment on the solution
  • You take ownership of non-functional requirements specification.
  • You communicate the solution and make sure stakeholders and management understand it (to the detail necessary).
  • You collaborate with the enterprise architects for strategic direction, and you contribute in the implementation of the target architecture roadmap. 
  • You challenge and validate/define the scope to ensure that business can take the right decisions for the organization.
  • You ensure that initiatives remain aligned with the initial solution architecture to ensure the right result is obtained for the organization. 
  • You support the business in business process digitization (challenge, simplify…) by proposing innovative solutions.
  • Being a sparing partner of lead functional and technical engineers

The ongoing transformation project is focusing on:

  • Building transversal customer, broker and employee journeys
  • Creating a sustainable architecture that will provide the necessary capabilities supporting all the Customer & Distribution use-cases
  • Maximizing the reusability of building blocks to further extend the usage of capabilities to future use-cases
  • Providing user-friendly tools to end-users to maximize the quality of service towards brokers and customers
  • Leveraging cloud capabilities to maximize flexibility and monitor infrastructure cost (FinOps) 

Your Profile

  • Minimum 5 years of relevant experience
  • Fluent in French/English or Dutch/English
  • Experience in customer processes in the insurance domain is an asset
  • Able to work in an Agile environment
  • Quick learner
  • Good at networking and influencing
  • Result driven
  • Very good knowledge of IT market trends and technology evolutions
  • Flexible, pro-active, structured and quality oriented
  • Team player

 

AXA Belgium 

 

We are more than 3000 employees, partnering with 3200 brokers, located in our modern offices in Brussels, Antwerp, Eupen, and Liège. We are serving 3 million customers, and we are proud to be the number 1 car insurer. It is our ambition to not only be a payer but rather a real partner for our customers. 

 

Our four core values drive us every day to give our best for our customers while collaborating effectively with our colleagues: Customer First, Integrity, Courage, and One AXA. 

At AXA, we reject unfair or unlawful discrimination in any form. More info in our Diversity & Inclusion Policy. 

 

 

What we offer  

 

A nice reward for your work 

An attractive salary, supplemented with discretionary personal and collective bonuses and of course, meal and eco vouchers, the full reimbursement of public transport, and a cafeteria plan.  

 

The benefits of working at an insurance company 

From group to hospitalization insurance and ambulatory care (family members can also join at an advantageous rate) and with up to 30% discount on all additional insurance products. 

 

A job that respects your personal life and dreams 

A flexible schedule of 35 hours per week, 36 days of leave per year to recharge, as well as the option to work partially from home.   

You will benefit from sports classes at work, employee wellness programs and trainings, to keep you in great shape, both physically and mentally.  

Locations

  • Place du Trône 1, BRUXELLES, Belgium 1000

Salary

70,000 - 95,000 EUR / yearly

Skills Required

  • Able to work in an Agile environmentintermediate
  • Quick learnerintermediate
  • Good at networking and influencingintermediate
  • Result drivenintermediate
  • Very good knowledge of IT market trends and technology evolutionsintermediate
  • Flexible, pro-active, structured and quality orientedintermediate
  • Team playerintermediate

Required Qualifications

  • Minimum 5 years of relevant experience (experience)
  • Fluent in French/English or Dutch/English (experience)

Preferred Qualifications

  • Experience in customer processes in the insurance domain is an asset (experience)

Responsibilities

  • Contributing to the target architecture roadmap of the domain
  • Defining the best solution considering target architecture, business KPIs and project constraints (planning, budget, security, NFRs, etc.)
  • You reuse existing assets and creating reusable assets when it's possible
  • For each functionality, you create the solution architecture which contain application components, integration (services, API, events and file), application cooperation, information and Public Cloud (AWS/Azure) usage views, formalized using Archimate.
  • You ensure to connect technology with measurable business value
  • You collaborate with the other solution architects, product team (dev and ops engineers) to ensure e2e alignment on the solution
  • You take ownership of non-functional requirements specification.
  • You communicate the solution and make sure stakeholders and management understand it (to the detail necessary).
  • You collaborate with the enterprise architects for strategic direction, and you contribute in the implementation of the target architecture roadmap.
  • You challenge and validate/define the scope to ensure that business can take the right decisions for the organization.
  • You ensure that initiatives remain aligned with the initial solution architecture to ensure the right result is obtained for the organization.
  • You support the business in business process digitization (challenge, simplify…) by proposing innovative solutions.
  • Being a sparing partner of lead functional and technical engineers

Benefits

  • general: An attractive salary, supplemented with discretionary personal and collective bonuses and of course, meal and eco vouchers, the full reimbursement of public transport, and a cafeteria plan.
  • general: From group to hospitalization insurance and ambulatory care (family members can also join at an advantageous rate) and with up to 30% discount on all additional insurance products.
  • general: A flexible schedule of 35 hours per week, 36 days of leave per year to recharge, as well as the option to work partially from home.
  • general: You will benefit from sports classes at work, employee wellness programs and trainings, to keep you in great shape, both physically and mentally.

Target Your Resume for "IT Solution Architect - CRM" , AXA

Get personalized recommendations to optimize your resume specifically for IT Solution Architect - CRM. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "IT Solution Architect - CRM" , AXA

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score
Quiz Challenge

Answer 10 quick questions to check your fit for IT Solution Architect - CRM @ AXA.

10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.

AXA logo

IT Solution Architect - CRM

AXA

Software and Technology Jobs

IT Solution Architect - CRM

full-timePosted: Dec 10, 2025

Job Description

Job ID: 11851

Entity: AXA Belgium

IT Solution Architect

 

Your Role:


The Solution Architect is an IT professional with strong emphasis on applications, data and technology architectures and a thorough understanding of the Line of Business (Customer & Distribution) being supported. The Solution Architect outlines transversal solutions across functional domains then monitors their implementation (via design authority meetings). The Solution Architect reports directly to the Enterprise Architect of the domain and works in close tandem with Business Architects and Delivery Managers.

 

As Solution Architect in the Architecture team, you will be responsible for:

  • Contributing to the target architecture roadmap of the domain
  • Defining the best solution considering target architecture, business KPIs and project constraints (planning, budget, security, NFRs, etc.) 
  • You reuse existing assets and creating reusable assets when it's possible
  • For each functionality, you create the solution architecture which contain application components, integration (services, API, events and file), application cooperation, information and Public Cloud (AWS/Azure) usage views, formalized using Archimate.
  • You ensure to connect technology with measurable business value
  • You collaborate with the other solution architects, product team (dev and ops engineers) to ensure e2e alignment on the solution
  • You take ownership of non-functional requirements specification.
  • You communicate the solution and make sure stakeholders and management understand it (to the detail necessary).
  • You collaborate with the enterprise architects for strategic direction, and you contribute in the implementation of the target architecture roadmap. 
  • You challenge and validate/define the scope to ensure that business can take the right decisions for the organization.
  • You ensure that initiatives remain aligned with the initial solution architecture to ensure the right result is obtained for the organization. 
  • You support the business in business process digitization (challenge, simplify…) by proposing innovative solutions.
  • Being a sparing partner of lead functional and technical engineers

The ongoing transformation project is focusing on:

  • Building transversal customer, broker and employee journeys
  • Creating a sustainable architecture that will provide the necessary capabilities supporting all the Customer & Distribution use-cases
  • Maximizing the reusability of building blocks to further extend the usage of capabilities to future use-cases
  • Providing user-friendly tools to end-users to maximize the quality of service towards brokers and customers
  • Leveraging cloud capabilities to maximize flexibility and monitor infrastructure cost (FinOps) 

Your Profile

  • Minimum 5 years of relevant experience
  • Fluent in French/English or Dutch/English
  • Experience in customer processes in the insurance domain is an asset
  • Able to work in an Agile environment
  • Quick learner
  • Good at networking and influencing
  • Result driven
  • Very good knowledge of IT market trends and technology evolutions
  • Flexible, pro-active, structured and quality oriented
  • Team player

 

AXA Belgium 

 

We are more than 3000 employees, partnering with 3200 brokers, located in our modern offices in Brussels, Antwerp, Eupen, and Liège. We are serving 3 million customers, and we are proud to be the number 1 car insurer. It is our ambition to not only be a payer but rather a real partner for our customers. 

 

Our four core values drive us every day to give our best for our customers while collaborating effectively with our colleagues: Customer First, Integrity, Courage, and One AXA. 

At AXA, we reject unfair or unlawful discrimination in any form. More info in our Diversity & Inclusion Policy. 

 

 

What we offer  

 

A nice reward for your work 

An attractive salary, supplemented with discretionary personal and collective bonuses and of course, meal and eco vouchers, the full reimbursement of public transport, and a cafeteria plan.  

 

The benefits of working at an insurance company 

From group to hospitalization insurance and ambulatory care (family members can also join at an advantageous rate) and with up to 30% discount on all additional insurance products. 

 

A job that respects your personal life and dreams 

A flexible schedule of 35 hours per week, 36 days of leave per year to recharge, as well as the option to work partially from home.   

You will benefit from sports classes at work, employee wellness programs and trainings, to keep you in great shape, both physically and mentally.  

Locations

  • Place du Trône 1, BRUXELLES, Belgium 1000

Salary

70,000 - 95,000 EUR / yearly

Skills Required

  • Able to work in an Agile environmentintermediate
  • Quick learnerintermediate
  • Good at networking and influencingintermediate
  • Result drivenintermediate
  • Very good knowledge of IT market trends and technology evolutionsintermediate
  • Flexible, pro-active, structured and quality orientedintermediate
  • Team playerintermediate

Required Qualifications

  • Minimum 5 years of relevant experience (experience)
  • Fluent in French/English or Dutch/English (experience)

Preferred Qualifications

  • Experience in customer processes in the insurance domain is an asset (experience)

Responsibilities

  • Contributing to the target architecture roadmap of the domain
  • Defining the best solution considering target architecture, business KPIs and project constraints (planning, budget, security, NFRs, etc.)
  • You reuse existing assets and creating reusable assets when it's possible
  • For each functionality, you create the solution architecture which contain application components, integration (services, API, events and file), application cooperation, information and Public Cloud (AWS/Azure) usage views, formalized using Archimate.
  • You ensure to connect technology with measurable business value
  • You collaborate with the other solution architects, product team (dev and ops engineers) to ensure e2e alignment on the solution
  • You take ownership of non-functional requirements specification.
  • You communicate the solution and make sure stakeholders and management understand it (to the detail necessary).
  • You collaborate with the enterprise architects for strategic direction, and you contribute in the implementation of the target architecture roadmap.
  • You challenge and validate/define the scope to ensure that business can take the right decisions for the organization.
  • You ensure that initiatives remain aligned with the initial solution architecture to ensure the right result is obtained for the organization.
  • You support the business in business process digitization (challenge, simplify…) by proposing innovative solutions.
  • Being a sparing partner of lead functional and technical engineers

Benefits

  • general: An attractive salary, supplemented with discretionary personal and collective bonuses and of course, meal and eco vouchers, the full reimbursement of public transport, and a cafeteria plan.
  • general: From group to hospitalization insurance and ambulatory care (family members can also join at an advantageous rate) and with up to 30% discount on all additional insurance products.
  • general: A flexible schedule of 35 hours per week, 36 days of leave per year to recharge, as well as the option to work partially from home.
  • general: You will benefit from sports classes at work, employee wellness programs and trainings, to keep you in great shape, both physically and mentally.

Target Your Resume for "IT Solution Architect - CRM" , AXA

Get personalized recommendations to optimize your resume specifically for IT Solution Architect - CRM. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "IT Solution Architect - CRM" , AXA

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score
Quiz Challenge

Answer 10 quick questions to check your fit for IT Solution Architect - CRM @ AXA.

10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.