Job ID: 2300041B

Entity: AXA Asian Market

KRA	Key Responsibilities	Key Deliverables
Needs Analysis	Designs the methodology and conducts Needs Analysis for process and product mastery needs and upskilling. Presents results, insights, and recommendations that are relevant and value adding to the Business.   Maintain effective communication with stakeholders within Operations to establish training need.   Serves as point of contact for all training deliverables, requirements, and concerns for assigned departments	Needs Assessment report and recommendations
Learning Design	Designs functional learning programs and storyboards	Learning design proposals and storyboards
Learning Content Development	Creates e-learning modules and other learning materials. Improves existing materials based on evaluation and feedback.	LMS utilization   eLearning Modules developed   Learning Materials
Implementation/ Training Delivery	Facilitates and manages functional learning programs to address competency gaps	Training delivery: Onbaording, Refreshers, SoftSkills/Comms
Learning Evaluations	Creates and administers learning evaluations for learning programs (Level 1-4). Provides insights and recommendations (via reports) for improvement and partners with QA/Line Leads to ensure the program’s optimal business impact   Continually evaluate procedures to monitor and analyze course effectiveness and update curriculum, training material and methodology as needed.	Program Summary Report & Recommendations   Post Training Tracking and Support Initiatives
Stakeholder Mgt	Partners with internal stakeholders for the following needs: o    Documenting procedures o    Identifying employee training needs for process and product mastery needs and upskilling. o    Mapping out training plans for individual team members. o    Managing delivery of coaching requests	Stakeholder Feedback
Training Admin	Monitors and maintains employee training records.   Monitors proper care and management of in-house training facilities and equipment.	Training Records/Database

• Candidate must possess at least a Bachelor’s/College Degree.
• Preferably Supervisor or Subject matter experience / 3 Yrs and Up Experienced specializing in Training and Development or equivalent.
• Knowledge in insurance industry or financial business operations is a must.
• Interest in and ability to quickly learn the technical language, key issues, and culture of AXA and field of insurance in general.
• Required skills: stakeholder management, performance management, talent development skills, business review, Project Management
• Knowledgeable in Training Needs Analysis and Instructional design.
• Working knowledge in the Adult learning principles required >3 years
• Excellent written and verbal communications skills are required;

Please visit www.axa.com.ph/careers for more information.

A global leader in insurance and investments, AXA takes care of 103 million lives in 64 countries worldwide. We actively invest in pioneering and personalized solutions to meet your ever-changing needs and exceed your expectations. In the Philippines, we are in partnership with Metrobank, one of the country's strongest banks.

Established in 1999, AXA Philippines is one of the largest and fastest growing life insurance companies in the country. It offers financial security to more than one million individuals through its group and individual life insurance as well as general insurance products through its subsidiary Charter Ping An.

AXA Philippines is one of the first to introduce bancassurance operations in the country, and is among the pioneers in the investment-linked insurance sector.

AXA now offers a complete range of products for all its customers’ insurance and financial protection needs, including savings and investments, health plans, income protection, and health coverage; and through its general insurance subsidiary Charter Ping An Insurance Corporation: fire, motor car, marine cargo, personal accident, bonds, casualty, and engineering insurance products.

AXA Philippines closed 2017 with P26.4 billion in total premium income and P5.7 billion in gross written premiums from Charter Ping An. Today, AXA has more than 4,000 financial advisers in 36 branches, and 700 financial executives in over 900 Metrobank and PSBank branches nationwide. Charter Ping An, on the other hand, has 22 branches nationwide and 2,007 agents.

AXA Philippines is a joint venture between the AXA Group, headquartered in France, and the Metrobank Group, one of the largest financial conglomerates in the Philippines.

The Metrobank Group is a conglomerate of industry-leading businesses that includes First Metro Investment Corporation, Metrobank Credit Cards, Federal Land, Toyota, and Manila Doctors Hospital. It was hailed Best Bank in the Philippines in 2010, 2011, and 2012 by Euromoney and recognized as the strongest bank in the Philippines by The Asian Banker in 2013. It is owned by the Ty Family whose major business interests include financial services, real estate development, power, and manufacturing.