Job ID: 12402

Entity: AXA XL

Underwriting Assistant -Operations

Milan, Italy

AXA XL is the P&C and Specialty Risk division of AXA, specialized in managing complex industrial risks. We offer insurance coverage and services for medium-sized companies and multinationals, operating in over 200 countries.  

You will join the Middle Office team in Milan to provide a high-quality service for our clients, activating and managing insurance contracts lifecycle on complex risks.

Providing efficient administrative services, you will deal with brokers and large clients and support our Underwriting business within an international environment.

What you’ll be DOING

What will your essential responsibilities include?

• Ensure that the administrative pre- and post-bind processes are run efficiently and bring high-quality service to internal and external clients and colleagues.
• Accurate, efficient process of (complex) multinational solutions, non-multinational accounts and incoming accounts – always in compliance with our policies and guidelines
• Implement of new/renewed accounts, including controlling and monitoring issue of documents, system entering, premium collection, reinsurance ceding
• Interact efficiently and professionally with various internal stakeholders, such as Underwriters, Claims, Network partners, as well as external stakeholders, such as clients and brokers
• Manage and monitor the evolution of service performance through the data provided by company systems, in terms of quality, speed and customer needs. 

This position reports to Operations Team Leader Property, Italy

What you’ll BRING

We are looking for someone who has these qualifications and skills.

• Knowledge of Property insurance business, processes and regulatory system
• Excellent communication skills in Italian and English
• Experience in administrative roles in complex work environment
• Experience in an underwriting support position or other insurance related experience will be a plus
• Able to work under your own initiative and manage priorities to meet deadlines.
• Ability to communicate with people with different expertise, from different countries and cultures to achieve collective goals.
• Adapt quickly to changes, show appetite for the unknown and learn in all circumstances

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.   At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity.  AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action:  We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability.