Job ID: 12363

Entity: AXA Group Operations

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you

as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

Job position pitch

• Engineer (Build), test and operate solutions, document accordingly and handover to additional surrounding operational teams.
• Undertake project activities, including certain optional tech lead functions.
• Represent technology area in discussions with appropriate Global team(s) project managers, and the clients
• Drive process improvement initiatives (e.g. Automation, documentation & transition to offshore teams)
• Perform pro-active maintenance, operational L3-L4 support, software upgrades, license key management, OS patching, security hardening / compliance, vulnerability management, capacity management, inventory management for Windows server estate
• Provide Infrastructure services, and 3^rd level support to the Provisioning and Operations function (on & offshore).
• Use extensive tools to further optimize performance of Windows VMs running on virtualization platform, and to ensure that agreed service levels are met.
• Ensure security and audit compliance is maintained to agreed levels.
• Represent Security and distributed Server area in discussions with appropriate Global team(s) project managers, and the clients
• Perform pro-active security and compliance management.
• Drive process improvement initiatives (e.g. Automation, documentation & transition to offshore teams) and focus on vulnerability remediation for server platforms
• Manage Windows VMs within state of the art Cloud Environments like either Microsoft Azure or Amazon AWS

• Support Migration Factory and Server delivery Teams being the trusted advisor to enhance server provisioning and Cloud based hosting experience. ( Server rehosting, Server refresh, Server In-place upgrade procedures )

• Create further global evolution for server provisioning and engineering based on Dev-Ops tools framework
• Good understanding about Microsoft DFS Solutions ( Distributed File Systems )
• Good Knowledge about Microsoft Active Directory Services

• Develop Code ( Puppet Enterprise ) to optimize Server lifecycle Management on a global scale

• Act as supporting instance for Core Build and Development - Engineering Team within the Windows OS Product perimeter.

Where will you be in the organization?

The division

Group Technology Operations (GTO) aims at designing, developing, and operating Global AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service and cost and aligned with business-driven priorities. Its missions can be summarized in four main activities: global product delivery, global product portfolio management, day-to-day operations management, and entities proximity management.

The department / team

You will join the Distributed & Mainframe Global Products department, which delivers final Products for the AXA’s entities (e.g POD, Z and ISeries, DC) and transversal components or intermediate products to other Products departments (e.g Cloud, Workplace...) with right quality of services.

We are relying on more than 220 people to handle product development in an agile way of working while taking care of major transformation program, as One DataCenter (aiming to define and implement the Datacenter strategic plan jointly with the AXA Entities) or ATLAS program (a strategic program mixing Cloud solutions, Core IT optimization, infrastructure modernization and technical services rationalization).

Our main missions: 

• Be a cornerstone of the Cloud Strategy and accompany the Cloud Transformation having a specific role on the design and delivery of the new Infrastructure hosting platform, within our Datacenters (SDDC-POD), while supporting the migration to target platforms
• Protect Core-It QoS over the next years by selective refresh while continuing to decommission related infrastructure
• Migrate Technical Services to the new Cloud Target
• Enhance our Ecosystem toolset introducing AIOps where it makes sense (e.g Request with Bots, Monitoring with Machine Learning)
• Define One Data Center strategy to rationalize our DC footprint and define related right Target Operating Model
• Continue our department transformation into a global product driven organization.

About the job

Job purpose  and Main missions

As a Windows Server Infrastructure Engineer Expert, your main objective is to …

Your responsibilities include…

• Supervise, manage and administer all kind of Windows Servers within the AXA Group on global level
• Undertake project activities, including certain and optional tech lead functions.
• Pro-actively drive further evolution and optimization of the Windows Server environment
• Enhance and enrich automation capabilities to optimize day2day operational business support ( using Dev-Ops tool stack and future AI-Ops technologies )
• Tech Lead and supervise local and Asia or EU region oriented specific infrastructure regulation aspects within the Windows Server scope
• Act as leading instance working in a global Windows OS Product Team environment
• Be the trusted advisor for in place Server upgrades towards market customer and supporting teams
• Work closely with Build Engineers being part of our Global Team on Windows Server Evolution and transformation
• Optimize Windows Server Platform Management either local or public Cloud Datacenter oriented ( AXA POD, Microsoft Azure, Amazon AWS )
• Control Incident, Problem and Change Management aspects driven out of Windows OS Team
• Windows Server OS advanced troubleshooting ( high Windows OS Server skill )
• Support on any kind of special Project oriented task like Server migrations, re-hosting, In-Place Upgrades, Server refresh or Server provisioning

About you

We are looking for someone with the following experience and skills:

• Senior and Advanced Windows Server Engineer / Expert / Administrator
• Good understanding about state of the art Security, Compliance and Server hardening concepts ( GPO Management )
• Good Knowledge about actual but also legacy Windows Server OS Versions ( W2k8 – W2k25 )
• Engineering, Coding and Build capabilities preferably powered by MS Powershell
• Understanding about actual Dev-Ops methodologies and tool stack like for example Puppet Enterprise, Terraform, Github, Artifactory.. )
• Knowledge about Server SW Packaging procedures ( like with Chocolatey )
• A big interest in future oriented Cloud Solutions and Platforms like Amazon AWS and Microsoft Azure
• Knowledge about various Datacenter Layers and components like Virtualization and Compute Technologies ( VMWare ESX, HW Management, AD Management, Network and Firewall protocols )
• Expérience with Windows Server Patch Management technologies like WSUS
• Some interest in future oriented AI-Ops solutions to optimize operational support and business line
• Be open minded, strong in communications and stakeholder management
• Love to work in multicultural environments distributed all over the world ( fluent english skills needed )
• Act fully autonomous and pro-active in driving complex situation and scenarios

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.