About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and exceptional customer experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At the heart of Starbucks is a commitment to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. The New York Reserve Roastery represents the pinnacle of this vision, a multi-level destination where coffee innovation meets artistry in roasting, brewing, and baking.

In the Reserve Roasteries, Starbucks elevates the coffee experience with rare, small-batch coffees roasted on-site and exclusive culinary offerings. As a Baker in this prestigious location, you'll be part of a team that crafts pastries and baked goods using the finest ingredients, contributing to unforgettable moments for guests from around the world.

Role Overview

The Baker position at the New York Reserve Roastery is a dynamic role for passionate individuals who thrive in a fast-paced, high-volume environment. You'll contribute to exceptional customer experiences by maintaining production demands, leading with genuine customer connections, and ensuring the Reserve Café delivers unparalleled quality. This role demands precision in proofing doughs and laminates, executing daily prep lists, and upholding impeccable cleanliness standards. Ideal for those with service industry backgrounds, this position offers a platform to showcase baking skills while building lasting relationships with team members and customers alike.

Working at the New York Reserve Roastery means being at the forefront of Starbucks' innovation, where every shift blends culinary craftsmanship with hospitality excellence. Stand for extended periods, lift up to 50lbs, and multitask seamlessly to meet daypart production needs.

Key Responsibilities

Production and Baking Excellence

Keep pace with daily production demands by determining the variety and quantity of goods to bake and assemble based on daypart requirements. Ensure proper proofing of various doughs and laminates to achieve consistent, high-quality results that delight customers.

Customer-Centric Service

Provide an exceptional Reserve Café experience by leading with customer connection. Discover and respond to customer needs, fostering loyalty through personalized interactions in one of New York City's most iconic coffee destinations.

Prep and Cleanliness

Execute daily prep lists meticulously and manage the cleanliness of utensils and equipment to maintain food safety and operational efficiency. Your attention to detail ensures every pastry meets Starbucks' premium standards.

Qualifications & Requirements

To succeed as a Baker at the New York Reserve Roastery, candidates should bring experience from the service industry, such as kitchens, restaurants, bars, or hospitality settings. A food handler card is preferred (required where mandated by law), along with basic knife skills. The ability to learn quickly, understand and execute verbal and written instructions, and request clarification when needed is essential.

Strong interpersonal skills and the capacity to work collaboratively, building positive relationships with team members, are key. High attention to detail, a robust work ethic, and proficiency in multitasking and prioritizing tasks set top performers apart. Physically, the role requires the ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, stand for long periods without limitation, carry 35lbs consistently, and occasionally lift/push up to 50lbs.

Starbucks is an equal opportunity employer, considering all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other legally protected characteristics. Qualified applicants with criminal histories will be evaluated consistent with federal, state, and local ordinances.

Benefits & Perks

Starbucks offers comprehensive benefits that support your well-being and professional growth. Enjoy Bean Stock equity grants, giving you ownership in the company's success. Take advantage of 100% tuition coverage for online degrees through Arizona State University (ASU Online), opening doors to new career paths without financial burden.

Unwind with a complimentary Spotify Premium subscription and indulge in free coffee markouts and merchandise discounts. Plan for the future with a 401(k) retirement plan featuring company matching contributions. Additional perks include health insurance, paid time off, mental health resources, and employee assistance programs, ensuring you thrive both at work and in life.

Career Growth at Starbucks

Starbucks invests in your development with world-class training programs, leadership opportunities, and clear paths for advancement. Many baristas and bakers progress to store management, district roles, or corporate positions. The New York Reserve Roastery serves as a launchpad for high-potential talent, offering exposure to innovative operations and premium customer service. With internal mobility programs and mentorship, your career at Starbucks can span decades, filled with growth and achievement.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values inclusivity, innovation, and community impact. At the New York Reserve Roastery, you'll work in a state-of-the-art facility, honing your craft amid the energy of Manhattan. Competitive pay, estimated at $38,000-$48,000 annually based on market rates, combines with unmatched benefits to deliver total rewards that exceed industry standards. Experience the pride of crafting products that create joy, while building skills for lifelong success in a supportive, dynamic environment.

Role FAQs

Is baking experience required?

While prior baking experience is beneficial, Starbucks prioritizes service industry backgrounds, quick learning, and a passion for quality. Comprehensive training ensures success.

What are the physical demands?

The role involves standing for long periods, lifting up to 50lbs, and dynamic movements like bending and reaching in a high-volume kitchen setting.

Are there shift flexibility options?

Shifts vary to meet production needs, offering opportunities for full-time schedules with potential for overtime during peak periods.

How does Starbucks support diversity and inclusion?

Starbucks champions equal opportunity, with policies ensuring fair consideration for all applicants and ongoing DEI initiatives.

What benefits are available from day one?

Eligible partners enjoy immediate access to perks like free coffee, with comprehensive benefits including health coverage and tuition reimbursement starting after the introductory period.