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Operations Team Lead, Indonesia, Global Operations

Bank of America

Finance Jobs

Operations Team Lead, Indonesia, Global Operations

full-timePosted: Nov 13, 2025

Job Description

Operations Team Lead, Indonesia, Global Operations

Job ID: 25043263 • LOB: Global Operations

Location: Jakarta, Indonesia


Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

 

Job Description:
This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include supporting continuous business improvements, reviewing operations procedures, implementing changes, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an awareness of foundational operations and familiarity in a specific product line.

Data, Reporting and Operations Management (DROM) is looking for a dynamic and experienced individual to support the strategy to meet the policy & regulatory requirements associated with Non-Financial Regulatory Reporting (NFRR) report production process across multiple APAC branches.
Key responsibilities include ensuring accuracy, completeness & timeliness of NFRR submission to regulator, timely escalations of issues, communicate regulatory requirement change, and governance, among others.
The successful candidate will work closely with cross-functional teams including Manual Data Providers, Report Preparers, Report Owners, Data Strategy and Management Executive (DSME) and FLU/CF Governance team.

Required Skills:

• Bachelor’s Degree with minimum 10+ years of experience
• Experience in any of the following areas: Operations/Finance/Regulatory Reporting/Risk. Advantage for candidates with Regulator reporting experience.
• Strong knowledge of Payment, Deposit, Trade Finance, Cash Management and Credit products.
• High level understanding of Indonesia regulatory domain and associated LRR requirements.
• Strong technical and data analytical skills (i.e., Excel, and other similar applications) with experience in analysing, managing and reporting from large sets of structured data (e.g., books and records data).
• Able to produce accurate work output and reports under tight deadlines.
• Communicates effectively in both oral and written formats and tailors message appropriately to audience.
• Demonstrated intellectual curiosity and operational excellence experience.
• Able to think critically to quickly analyse and resolve issues
• Influences and delivers results through collaborative relationship with key partners and stakeholders.
• Works independently to prioritize work and deliver against regulatory deadlines amidst a dynamic environment.
• Able to demonstrate a high level of integrity with a mature approach to work.

Desired Skills:

• Audit experience.
• Experience interacting with regulatory agencies and /or regulatory exams.
• Knowledge of key regulatory reporting rules relating to Payment, Deposit, Trade Finance, Cash Management and Credit products.
• Regulatory reporting experience in a global banking regulatory reporting environment, or exposure to Payment, Deposit Trade Finance, Cash Management and Credit products, for instance
• Anti Money Laundering and Counter- Terrorism Financing reports
• International Fund Transfer Instruction (IFTI)
• Cash Transaction Report (CTR)
• Customer data information with the bank (SIPESAT)
• AML CTF (APU-PPT)
• Central Bank (Bank Indonesia) reports
• Finance group of information reports for Credits, Letter of Credit, Acceptance, Bank Guarantee.
• Risk and Capital group of information reports for customer complaints, negative publication, dispute and resolution.
• Risk and Capital group of information reports for Payment System group of information reports for remittance, proprietary channel.
• Main Data group of information reports for collateral, customer data.
• Foreign Exchange Activity by the Bank (LLD).
• Non-resident transaction and position.
• Export proceed from natural sources (DHE SDA).
• Non-SWIFT Export and Import proceed.
• Fund transfer report.
• Loan to Value report.
• Financial Services Authority of Indonesia reports:
• Financial Information Services System (SLIK) report.
• Core debtor, depositor report.
• Monthly BUK Condense report.
• Credit restructuring report.
• OJK Box (OBOX) Liquidity and Credit reports.
• Indonesia Deposit Insurance Corporation reports
• LPS Single Customer View (SCV) reports (Monthly, Annual, Ad-hoc)
• Ministry of Finance of Indonesia reports
• Domestic Tax IGA reporting (PMK70)
• Tax Computerized Stamps
• Other Non-Financial Regulatory Reporting:
• IRRBB - Deposits and Loan report.
• Experience in technology implementation projects including involvement in building new or enhancing existing systems to meet complex reporting requirements.


Source: Bank of America Careers

Locations

  • Jakarta, Indonesia

Salary

Estimated Salary Rangemedium confidence

85,000 - 160,000 USD / yearly

Source: fallback

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Investment & Tradingintermediate
  • Operations & Supportintermediate
  • Reporting, Analytics & Business Intelligenceintermediate

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Tags & Categories

Bank of AmericaFinanceGlobal OperationsCustomer Service; Investment & Trading; Operations & Support; Reporting, Analytics & Business IntelligenceIndonesiaFinanceGlobal OperationsCustomer Service; Investment & Trading; Operations & Support; Reporting, Analytics & Business Intelligence

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Bank of America logo

Operations Team Lead, Indonesia, Global Operations

Bank of America

Finance Jobs

Operations Team Lead, Indonesia, Global Operations

full-timePosted: Nov 13, 2025

Job Description

Operations Team Lead, Indonesia, Global Operations

Job ID: 25043263 • LOB: Global Operations

Location: Jakarta, Indonesia


Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

 

Job Description:
This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include supporting continuous business improvements, reviewing operations procedures, implementing changes, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an awareness of foundational operations and familiarity in a specific product line.

Data, Reporting and Operations Management (DROM) is looking for a dynamic and experienced individual to support the strategy to meet the policy & regulatory requirements associated with Non-Financial Regulatory Reporting (NFRR) report production process across multiple APAC branches.
Key responsibilities include ensuring accuracy, completeness & timeliness of NFRR submission to regulator, timely escalations of issues, communicate regulatory requirement change, and governance, among others.
The successful candidate will work closely with cross-functional teams including Manual Data Providers, Report Preparers, Report Owners, Data Strategy and Management Executive (DSME) and FLU/CF Governance team.

Required Skills:

• Bachelor’s Degree with minimum 10+ years of experience
• Experience in any of the following areas: Operations/Finance/Regulatory Reporting/Risk. Advantage for candidates with Regulator reporting experience.
• Strong knowledge of Payment, Deposit, Trade Finance, Cash Management and Credit products.
• High level understanding of Indonesia regulatory domain and associated LRR requirements.
• Strong technical and data analytical skills (i.e., Excel, and other similar applications) with experience in analysing, managing and reporting from large sets of structured data (e.g., books and records data).
• Able to produce accurate work output and reports under tight deadlines.
• Communicates effectively in both oral and written formats and tailors message appropriately to audience.
• Demonstrated intellectual curiosity and operational excellence experience.
• Able to think critically to quickly analyse and resolve issues
• Influences and delivers results through collaborative relationship with key partners and stakeholders.
• Works independently to prioritize work and deliver against regulatory deadlines amidst a dynamic environment.
• Able to demonstrate a high level of integrity with a mature approach to work.

Desired Skills:

• Audit experience.
• Experience interacting with regulatory agencies and /or regulatory exams.
• Knowledge of key regulatory reporting rules relating to Payment, Deposit, Trade Finance, Cash Management and Credit products.
• Regulatory reporting experience in a global banking regulatory reporting environment, or exposure to Payment, Deposit Trade Finance, Cash Management and Credit products, for instance
• Anti Money Laundering and Counter- Terrorism Financing reports
• International Fund Transfer Instruction (IFTI)
• Cash Transaction Report (CTR)
• Customer data information with the bank (SIPESAT)
• AML CTF (APU-PPT)
• Central Bank (Bank Indonesia) reports
• Finance group of information reports for Credits, Letter of Credit, Acceptance, Bank Guarantee.
• Risk and Capital group of information reports for customer complaints, negative publication, dispute and resolution.
• Risk and Capital group of information reports for Payment System group of information reports for remittance, proprietary channel.
• Main Data group of information reports for collateral, customer data.
• Foreign Exchange Activity by the Bank (LLD).
• Non-resident transaction and position.
• Export proceed from natural sources (DHE SDA).
• Non-SWIFT Export and Import proceed.
• Fund transfer report.
• Loan to Value report.
• Financial Services Authority of Indonesia reports:
• Financial Information Services System (SLIK) report.
• Core debtor, depositor report.
• Monthly BUK Condense report.
• Credit restructuring report.
• OJK Box (OBOX) Liquidity and Credit reports.
• Indonesia Deposit Insurance Corporation reports
• LPS Single Customer View (SCV) reports (Monthly, Annual, Ad-hoc)
• Ministry of Finance of Indonesia reports
• Domestic Tax IGA reporting (PMK70)
• Tax Computerized Stamps
• Other Non-Financial Regulatory Reporting:
• IRRBB - Deposits and Loan report.
• Experience in technology implementation projects including involvement in building new or enhancing existing systems to meet complex reporting requirements.


Source: Bank of America Careers

Locations

  • Jakarta, Indonesia

Salary

Estimated Salary Rangemedium confidence

85,000 - 160,000 USD / yearly

Source: fallback

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Investment & Tradingintermediate
  • Operations & Supportintermediate
  • Reporting, Analytics & Business Intelligenceintermediate

Target Your Resume for "Operations Team Lead, Indonesia, Global Operations" , Bank of America

Get personalized recommendations to optimize your resume specifically for Operations Team Lead, Indonesia, Global Operations. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Operations Team Lead, Indonesia, Global Operations" , Bank of America

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Bank of AmericaFinanceGlobal OperationsCustomer Service; Investment & Trading; Operations & Support; Reporting, Analytics & Business IntelligenceIndonesiaFinanceGlobal OperationsCustomer Service; Investment & Trading; Operations & Support; Reporting, Analytics & Business Intelligence

Answer 10 quick questions to check your fit for Operations Team Lead, Indonesia, Global Operations @ Bank of America.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.