Role Overview

Join Block (formerly Square) as a Sales Development Representative (SDR) in our dynamic Tokyo office. Since 2009, Block has revolutionized commerce by empowering sellers worldwide with seamless payment solutions, integrated software, and omnichannel tools. We're now expanding in Japan, seeking passionate SDRs to act as brand ambassadors, identifying and qualifying merchant prospects from family-run shops to enterprise-scale businesses.

In this entry-level sales role, you'll leverage product knowledge to demonstrate how Square's ecosystem—including payments, inventory management, buy-now-pay-later via Afterpay, appointments, and financial services—drives growth for Japanese businesses. Based in Tokyo with flexible hybrid/remote options, you'll report to sales leaders, handle inbound/outbound leads, collaborate cross-functionally, and accelerate your sales career in fintech.

Block is committed to building an inclusive economy. As an equal opportunity employer, we evaluate candidates based on competencies, providing accommodations throughout recruitment. This SDR position offers hands-on experience in a high-growth environment, perfect for motivated professionals eager to exceed KPIs and grow within a global leader.

Key Responsibilities

As an SDR at Block Japan, your impact starts from day one:

• Handle inbound leads from marketing, referrals, email, phone, and social channels, ensuring rapid response times.
• Qualify prospects by assessing fit for Square's products across retail, hospitality, and more.
• Prioritize your pipeline to optimize daily productivity and focus on high-potential opportunities.
• Uncover customer pain points and co-create tailored solutions using Square's omnichannel suite.
• Collaborate with sales, marketing, and partnerships teams for seamless lead handoff.
• Stay ahead of Square's global product updates and their applications for Japanese large-scale merchants.
• Master storytelling with case studies to deliver compelling value propositions and positive first impressions.
• Book qualified meetings between prospects and Account Executives efficiently.
• Represent Block as the face of our ecosystem in Japan, embodying our mission.
• Monitor trends in business, industry, and fintech to inform prospecting strategies.
• Shadow Japanese AE teams to immerse in sales cycles and master global processes.
• Crush SDR KPIs, aiming to overachieve targets consistently.
• Maintain meticulous records in Salesforce for data integrity.
• Support diverse merchants, from startups to strategics, fostering long-term partnerships.

This role demands hustle, curiosity, and a team-oriented mindset in a fast-paced Tokyo hub.

Qualifications

We're looking for driven individuals ready to thrive:

• Bilingual fluency: Japanese for customer interactions (written/phone), English for global comms (written/video).
• Ambition to build a sales career trajectory within fintech.
• Genuine passion for tech innovations in commerce industries.
• Growth mindset: Actively seek feedback to accelerate skill development.
• Core traits: Initiative, integrity, team focus, positivity, and insatiable curiosity.
• Proven outbound experience qualifying leads via multi-channel prospecting.
• Comfort with high-volume lead handling and pipeline prioritization.
• Familiarity with CRM tools like Salesforce for sales operations.
• Understanding of Japanese market nuances and merchant needs.
• Ability to translate complex product benefits into simple, compelling narratives.
• Entry-level friendly: Prior sales experience preferred but not required for top performers.

Salary & Benefits

Block offers competitive compensation reflecting Tokyo market rates and your impact. While exact figures vary by experience, SDR roles typically range from $55,000–$85,000 USD equivalent annually, plus uncapped incentives for top performers.

Beyond pay, enjoy:

• Performance bonuses tied to KPI achievement.
• Full health coverage (medical, dental, vision).
• Hybrid flexibility: Remote, office, or blended in Tokyo.
• Unlimited PTO and holiday allowances.
• Learning stipends for Salesforce certs and sales training.
• Equity in Block for long-term wealth building.
• Mental health support via EAP.
• Generous parental leave.
• Free Square tools for personal ventures.
• Regular team events and global offsites.
• Retirement matching contributions.
• Wellness perks like gym reimbursements.

Why Join Block?

Block isn't just a company—it's a movement. From humble beginnings enabling payments for all, we've scaled to omnichannel empires powering millions. In Japan, we're capturing explosive growth, partnering with merchants of every size to unlock potential via integrated tools.

As an SDR, you'll gain unparalleled exposure: Bilingual global teams, rapid promotion paths (many SDRs become AEs in 12-18 months), and fintech innovation at the forefront. Our inclusive culture celebrates diversity, fairness, and accommodations, ensuring everyone thrives. Join a workplace where your energy fuels sellers' success worldwide.

Tokyo's vibrant scene meets Block's cutting-edge vibe—perfect for career launchpads.

How to Apply

Ready to develop sales excellence at Block? Submit your resume highlighting bilingual skills and sales passion. Our process includes:

1. Application review by Tokyo recruiters.
2. Video intro in English/Japanese.
3. Live mock sales call.
4. Team interviews with AEs and leaders.
5. Offer for top talent!

Contact recruiters for accommodations. Block evaluates solely on role competencies—apply today!