客户质量工程师_XC
Bosch Group
客户质量工程师_XC
Job Description
Description
• 负责处理客户零公里及现场投诉。
• 建立并维护良好的客户关系，提升客户满意度和忠诚度。
• 对客户生产流程中与博世产品相关的组件处理进行检查，优化/纠正涉及博世产品的客户流程。
• 为客户提供技术支持，并协调在客户工厂进行预分析。
• 负责与客户就投诉处理（尤其是软件相关问题）进行沟通。
• 作为客户与公司内部之间的对接桥梁。
Qualifications
• 本科或硕士学历，电气工程、软件工程或相关专业。
• 3年以上汽车行业工作经验（有整车厂工作经验者优先），具备汽车电子产品相关经验者优先。
• 熟悉TS 16949、FMEA，熟练掌握问题解决流程及8D方法。
• 具备客户投诉处理经验、技术支持客户经验，有软件相关背景者优先。
• 优秀的沟通与谈判能力。
• 英语口语及书面表达流利。
Additional Info
Company Description
Locations
- Suzhou, Jiangsu, China
Salary
60,000 - 100,000 CNY / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- TS 16949intermediate
- FMEAintermediate
- 8D problem-solvingintermediate
- Customer complaint handlingintermediate
- Technical supportintermediate
Required Qualifications
- Bachelor's or Master's in Electrical Engineering, Software Engineering or related (experience)
- 3+ years automotive industry experience (experience)
- Automotive electronics experience preferred (experience)
- Fluent English oral and written (experience)
Responsibilities
- Handle customer zero-kilometer and field complaints
- Build and maintain customer relationships
- Inspect customer production processes involving Bosch products
- Provide technical support and coordinate pre-analysis at customer sites
- Communicate complaint handling (especially software issues) with customers
Answer 10 quick questions to check your fit for 客户质量工程师_XC @ Bosch Group.
Related Books and Jobs
客户质量工程师_XC
Bosch Group
客户质量工程师_XC
Job Description
Description
• 负责处理客户零公里及现场投诉。
• 建立并维护良好的客户关系，提升客户满意度和忠诚度。
• 对客户生产流程中与博世产品相关的组件处理进行检查，优化/纠正涉及博世产品的客户流程。
• 为客户提供技术支持，并协调在客户工厂进行预分析。
• 负责与客户就投诉处理（尤其是软件相关问题）进行沟通。
• 作为客户与公司内部之间的对接桥梁。
Qualifications
• 本科或硕士学历，电气工程、软件工程或相关专业。
• 3年以上汽车行业工作经验（有整车厂工作经验者优先），具备汽车电子产品相关经验者优先。
• 熟悉TS 16949、FMEA，熟练掌握问题解决流程及8D方法。
• 具备客户投诉处理经验、技术支持客户经验，有软件相关背景者优先。
• 优秀的沟通与谈判能力。
• 英语口语及书面表达流利。
Additional Info
Company Description
Locations
- Suzhou, Jiangsu, China
Salary
60,000 - 100,000 CNY / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- TS 16949intermediate
- FMEAintermediate
- 8D problem-solvingintermediate
- Customer complaint handlingintermediate
- Technical supportintermediate
Required Qualifications
- Bachelor's or Master's in Electrical Engineering, Software Engineering or related (experience)
- 3+ years automotive industry experience (experience)
- Automotive electronics experience preferred (experience)
- Fluent English oral and written (experience)
Responsibilities
- Handle customer zero-kilometer and field complaints
- Build and maintain customer relationships
- Inspect customer production processes involving Bosch products
- Provide technical support and coordinate pre-analysis at customer sites
- Communicate complaint handling (especially software issues) with customers
Answer 10 quick questions to check your fit for 客户质量工程师_XC @ Bosch Group.
Related Books and Jobs