Description

We are excited to offer you the opportunity to join our Customer Training department as a Centre based training engineer in our Wakefield Training centre.

The training team provide a range of product training and industry qualifications across the UK and Ireland though a network of training academies, mobile training vans and training partners. The training offer compliments our extensive HVAC portfolio including domestic and commercial gas, oil, heat pumps, air conditioning and HIUs. We are responsible for delivering this training primarily to our installers but also to our internal customers including service engineers, professional sales team and apprentices.

The Centre-Based Trainer delivers structured, high-quality training courses at Worcester Bosch’s academies, equipping internal and external customers with the knowledge and practical skills needed to install, service, and maintain Worcester Bosch products safely and effectively, while upholding the company’s reputation for technical excellence and professional development. The training team operate under the guidance of the training leadership and technical support functions, ensuring that sessions are aligned with the company's standards and objectives. You may be required to support other areas of the department with travel to different locations across the UK.

Additional responsibilities

• Delivering practical and engaging product training sessions. 
• Supporting professional development for installers and apprentices. 
• Promoting best practice in installation, maintenance, and safety. 
• Enhancing customer experience and strengthening Worcester Bosch’s reputation for technical expertise, industry knowledge and quality
• Prepare and update course content and training materials to ensure the offering is in-line with current standards and market development 
• Maintain, enhance, and ensure the operational readiness and presentation of the training centre to the highest standards.
• Participate in “train the trainer” initiatives for new products and services. 
• Actively develop your own technical skills and keep your market knowledge up to date

Interested? Upload your CV today!

Qualifications

Education requirements:

• ACS CCN1 & CEN1 qualifications preferable - other industry qualifications are advantageous
• NVQ Level 3 in plumbing and heating or equivalent experience
• Full driving licence

Skills & Attributes:

• Excellent interpersonal skills
• Excellent technical knowledge
• Previous experience in a training capacity is preferable but not essential
• A trade related background
• Computer literate with Microsoft tools (Excel, PowerPoint, Teams Etc.) is an advantage  
• Exceptional communication and presentation skills that can be adapted to a range of stakeholders
• Knowledge of low temperature systems, installations and commissioning procedures
• Experienced in current health, safety and environment
• Experience or understanding of renewable technologies is preferable but not essential
• Confident in their ability to deliver training of the highest quality expected of a market leader
• Comfortable with talking to learners across a wide range of skills and positions.

Additional Info

Deadline for Applications: 14/11/2025

Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.

Expected Start Date: 01/02/2025

Please note that this date is advisory and can be flexible within reason.

Working Hours:

37 hours per week – standard working pattern of 08:30 – 17:00 Monday to Thursday and 08:30 – 16:30 Friday with a 1-hour lunchbreak

Working with us comes with the following benefits:

• 25 days annual leave per year plus bank holidays – additional service days accrued after 5 years
• Eligibility for our Company Performance Bonus (up to £1,500 gross per annum)
• Enhanced pension contributions
• Access to the Perkbox and My Benefits platforms giving access to discounts, group income protection and death in service benefits
• Employee Assistance Programme and Virtual GP
• Discounts on products from across the Bosch Group
• Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme and after 2 years’ service you gain eligibility for funding up to £150 per annum to support your personal wellbeing
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
• Volunteering days
• Cycle to work scheme with discounts on push-bikes, e-bikes and accessories
• Policy to support growing families
• Access to self-service training platform containing over 200 Bosch approved programmes
• Networking opportunities across Bosch UK including a mentoring programme
• And more!

Company Description

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures. 

From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.

It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering. 

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out. 

If that sounds like something you’d like to be a part of, we’d love to meet you. 

Come and work #LikeABosch at Worcester Bosch.