Description

Job  description

Be a visionary:

• look for improvements in 8D quality and cycle time
• adopt communication style to customer needs

Striving for customer satisfaction:

• Quality Key Account: customer communication for all quality related topics, improvement of customer satisfaction, coordination of customer audits and visits
• autonomous creation of quality reports and improvement programs for customers and internal review
• Autonomous and competent handling of customer escalations
• Drive the problem solving with customer and internal partners within BOSCH.

Job specific:

• focus on SO semiconductor customers on the Chinese market
• close cooperation with Chinese and German quality team
• technical quality interface between Reutlingen and Chinese customers

Qualifications

• Personality: high customer and goal orientation, strong communication, collaboration and presentation skills, self-motivated, always striving to improve the actual state, team player, open-minded,  ability to understand the German culture
• Working practice: several years of experience in quality management or semiconductor manufacturing or development
• Experience & Knowledge: experience in quality, claim management, customer communication, deep semiconductor knowledge
• Languages: fluent in English  (verbal and written), fluent in Chinese (verbal)
• Education: University degree in electrical engineering, physics or similar technical subjects
• Major： electrical engineering

Additional Info

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.