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Technical Support Manager - DPH

Bosch Group

Technical Support Manager - DPH

full-timePosted: Jan 17, 2026

Job Description

Description

Your contribution is something big!

  • Responsible to provide Technical (Diesel system current and future) and product training towards Wholesales, BDx and independence Diesel Workshop
  • Responsible to provide Repair & Service trainings to service provider including BDC as possible warranty service provider
  • Responsible as Diesel Technical help desk for TCT relevant component repair, technical product support and enquiry
  • To provide 2nd level support to local TSS
  • To Liaise with KAM and Local TSS to assist customer on technical and equipment field service support including Commissioning, User training, Repair and Service FMN and Master pump testing
  • Responsible to identify potential service provider and define contract for field service and workshop support.
  • Responsible for Diesel workshop audits SQA / SQT / IMP
  • Scope: Audit preparation, (manage / train service provider), result evaluation, identify future improvement measure, including system upload
  • Responsible for Diesel warranty (Parts and Equipment) tracking to support timely feedback towards customer and identify trend for technical improvement and support to generate monthly warranty report

Qualifications

What Bosch Malaysia is looking for!

  • Degree in Business Management / Marketing / Automotive / Engineering related field.
  • Good communication skills (Written and spoken is preferred)
  • Strong interpersonal skills.
  • Proficiency in SAP systems, MS Excel Solutions, MS Words, and MS PowerPoint Solutions would be an added advantage. 
  • Result and Future Oriented 
  • Self-driven, possess the necessary skills for driving and leading others.
  • Possess strong communication and cooperation skills (practice active listening, ability to resolve conflicts, ability to build and maintain strong trusting relationship across levels, etc.)
  • Possess strong problem-solving, decision-making, and analytical skills, profound functional knowledge and expertise. 

Additional Info

Your future of job location offers you:

  • Flexible working environment
  • Flexi benefits allowances
  • Employee discounts on Bosch products
  • Associate Development programs @ BOSCH
  • A working environment that promotes diversity and inclusivity

Company Description

In these times of ever shorter production and development cycles, manufacturing companies require more flexibility and speed. As one of the world’s leading providers of drive and control technologies, Bosch Rexroth is ready to rise to these challenges. Customers profit from the resources and innovative strength of a global player, flexible structures, and an understanding of local needs.

More than 30,500 employees work as a worldwide team to develop safe, efficient, intelligent and high-performance solutions for the areas of Factory Automation, Mobile Applications as well as Machinery Applications and Engineering. With its cross-technology range, digital services and comprehensive service, Bosch Rexroth acts as a reliable partner for machine manufacturers and users. The company develops, produces, and sells its components and system solutions in more than 80 countries.

Locations

  • 8A Jalan 13/6, Petaling Jaya, Selangor, Malaysia

Salary

Estimated Salary Rangemedium confidence

90,000 - 150,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Good communication (written/spoken)intermediate
  • Interpersonal skillsintermediate
  • SAP systemsintermediate
  • MS Excelintermediate
  • MS Wordintermediate
  • MS PowerPointintermediate
  • Problem-solvingintermediate
  • Decision-makingintermediate
  • Analytical skillsintermediate

Required Qualifications

  • Degree in Business Management/Marketing/Automotive/Engineering (experience)

Responsibilities

  • Provide technical (Diesel) and product training to wholesalers/workshops
  • Provide repair & service trainings
  • Act as Diesel technical help desk
  • Provide 2nd level support to TSS
  • Liaise with KAM/TSS for field service support
  • Identify service providers and define contracts
  • Conduct Diesel workshop audits
  • Track Diesel warranty and generate reports

Benefits

  • general: Flexible working environment
  • general: Flexi benefits allowances
  • general: Employee discounts on Bosch products
  • general: Associate development programs
  • general: Diversity and inclusivity environment

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Bosch Group logo

Technical Support Manager - DPH

Bosch Group

Technical Support Manager - DPH

full-timePosted: Jan 17, 2026

Job Description

Description

Your contribution is something big!

  • Responsible to provide Technical (Diesel system current and future) and product training towards Wholesales, BDx and independence Diesel Workshop
  • Responsible to provide Repair & Service trainings to service provider including BDC as possible warranty service provider
  • Responsible as Diesel Technical help desk for TCT relevant component repair, technical product support and enquiry
  • To provide 2nd level support to local TSS
  • To Liaise with KAM and Local TSS to assist customer on technical and equipment field service support including Commissioning, User training, Repair and Service FMN and Master pump testing
  • Responsible to identify potential service provider and define contract for field service and workshop support.
  • Responsible for Diesel workshop audits SQA / SQT / IMP
  • Scope: Audit preparation, (manage / train service provider), result evaluation, identify future improvement measure, including system upload
  • Responsible for Diesel warranty (Parts and Equipment) tracking to support timely feedback towards customer and identify trend for technical improvement and support to generate monthly warranty report

Qualifications

What Bosch Malaysia is looking for!

  • Degree in Business Management / Marketing / Automotive / Engineering related field.
  • Good communication skills (Written and spoken is preferred)
  • Strong interpersonal skills.
  • Proficiency in SAP systems, MS Excel Solutions, MS Words, and MS PowerPoint Solutions would be an added advantage. 
  • Result and Future Oriented 
  • Self-driven, possess the necessary skills for driving and leading others.
  • Possess strong communication and cooperation skills (practice active listening, ability to resolve conflicts, ability to build and maintain strong trusting relationship across levels, etc.)
  • Possess strong problem-solving, decision-making, and analytical skills, profound functional knowledge and expertise. 

Additional Info

Your future of job location offers you:

  • Flexible working environment
  • Flexi benefits allowances
  • Employee discounts on Bosch products
  • Associate Development programs @ BOSCH
  • A working environment that promotes diversity and inclusivity

Company Description

In these times of ever shorter production and development cycles, manufacturing companies require more flexibility and speed. As one of the world’s leading providers of drive and control technologies, Bosch Rexroth is ready to rise to these challenges. Customers profit from the resources and innovative strength of a global player, flexible structures, and an understanding of local needs.

More than 30,500 employees work as a worldwide team to develop safe, efficient, intelligent and high-performance solutions for the areas of Factory Automation, Mobile Applications as well as Machinery Applications and Engineering. With its cross-technology range, digital services and comprehensive service, Bosch Rexroth acts as a reliable partner for machine manufacturers and users. The company develops, produces, and sells its components and system solutions in more than 80 countries.

Locations

  • 8A Jalan 13/6, Petaling Jaya, Selangor, Malaysia

Salary

Estimated Salary Rangemedium confidence

90,000 - 150,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Good communication (written/spoken)intermediate
  • Interpersonal skillsintermediate
  • SAP systemsintermediate
  • MS Excelintermediate
  • MS Wordintermediate
  • MS PowerPointintermediate
  • Problem-solvingintermediate
  • Decision-makingintermediate
  • Analytical skillsintermediate

Required Qualifications

  • Degree in Business Management/Marketing/Automotive/Engineering (experience)

Responsibilities

  • Provide technical (Diesel) and product training to wholesalers/workshops
  • Provide repair & service trainings
  • Act as Diesel technical help desk
  • Provide 2nd level support to TSS
  • Liaise with KAM/TSS for field service support
  • Identify service providers and define contracts
  • Conduct Diesel workshop audits
  • Track Diesel warranty and generate reports

Benefits

  • general: Flexible working environment
  • general: Flexi benefits allowances
  • general: Employee discounts on Bosch products
  • general: Associate development programs
  • general: Diversity and inclusivity environment

Target Your Resume for "Technical Support Manager - DPH" , Bosch Group

Get personalized recommendations to optimize your resume specifically for Technical Support Manager - DPH. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Technical Support Manager - DPH" , Bosch Group

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score
Quiz Challenge

Answer 10 quick questions to check your fit for Technical Support Manager - DPH @ Bosch Group.

10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.