Associate Director, Copay and Affordability
Bristol-Myers Squibb
Associate Director, Copay and Affordability
Job Description
Copay Program Operations Contribute to the design, development, and launch of new and/or transitioning copay programs Support daily internal management needs and escalations for quick resolution Monitor overall program performance and identify operational issues or trends impacting patient access Provide vendor management to ensure program performance and responsiveness to requests Identify ways to proactively address maximizer/accumulator/AFP/cash-pay discount cards negatively impacting GTN Ensure compliance with regulatory and company policies related to all patient affordability programs Develop and maintain relationships across patient support vendors for ongoing communication Assist in developing and executing initiatives that improve patient affordability and access to prescribed therapy Analyze program data to support enhancements and informed decision making Share data, updates, knowledge, and key findings with appropriate internal stakeholders Work with Program Managers to support strategy development and tactical planning on a quarterly and annual basis Participate in vendor capability assessments, help develop and/or review the creation of RFPs and responses Coordinate with Procurement on updates to vendor SOWs/MSAs for new product launches or services Process & Service Optimization Support benchmarking efforts to ensure program offerings are comparative to competitor therapies Assist in implementing standard operating procedures to enhance program efficiencies and best practices Ensure accurate data collection and reporting for copay programs Prepare summaries of program performance and share findings with leadership Support compliance monitoring and risk mitigation efforts Maintain awareness of regulatory changes and ensure program alignment Build collaborative relationships with internal and external stakeholders Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Supporting People with Disabilities Bachelor's degree in Business, Healthcare Management, or related field; advanced degree a plus 8 - 10 years of experience in copay program operations, patient affordability, Hub, PAP, or related areas Strong understanding of healthcare access and reimbursement landscape Experience managing vendor relationships and cross-functional projects Proficiency in data analysis and reporting tools (e.g., Excel, Tableau) Excellent communication, problem-solving, and organizational skills Experience in pharmaceutical or healthcare industry focused on patient access Previous vendor experience (Hub, PAP, Copay, Voucher, Specialty Pharmacy) a plus Understanding of inter-connections across a patient journey from enrollment to shipment Familiarity with market access and patient support programs, strategies, tactics
About the Role/Company
- The company focuses on supporting people with disabilities
- The role is within the department handling copay and affordability programs
Key Responsibilities
- Contribute to the design, development, and launch of new and/or transitioning copay programs
- Support daily internal management needs and escalations for quick resolution
- Monitor overall program performance and identify operational issues or trends impacting patient access
- Provide vendor management to ensure program performance and responsiveness to requests
- Identify ways to proactively address maximizer/accumulator/AFP/cash-pay discount cards negatively impacting GTN
- Ensure compliance with regulatory and company policies related to all patient affordability programs
- Develop and maintain relationships across patient support vendors for ongoing communication
- Assist in developing and executing initiatives that improve patient affordability and access to prescribed therapy
- Analyze program data to support enhancements and informed decision making
- Share data, updates, knowledge, and key findings with appropriate internal stakeholders
- Work with Program Managers to support strategy development and tactical planning on a quarterly and annual basis
- Participate in vendor capability assessments, help develop and/or review the creation of RFPs and responses
- Coordinate with Procurement on updates to vendor SOWs/MSAs for new product launches or services
- Support benchmarking efforts to ensure program offerings are comparative to competitor therapies
- Assist in implementing standard operating procedures to enhance program efficiencies and best practices
- Ensure accurate data collection and reporting for copay programs
- Prepare summaries of program performance and share findings with leadership
- Support compliance monitoring and risk mitigation efforts
- Maintain awareness of regulatory changes and ensure program alignment
- Build collaborative relationships with internal and external stakeholders
Required Qualifications
- Bachelor's degree in Business, Healthcare Management, or related field
- - 10 years of experience in copay program operations, patient affordability, Hub, PAP, or related areas
- Strong understanding of healthcare access and reimbursement landscape
- Experience managing vendor relationships and cross-functional projects
- Proficiency in data analysis and reporting tools (e.g., Excel, Tableau)
- Excellent communication, problem-solving, and organizational skills
Preferred Qualifications
- Advanced degree
- Experience in pharmaceutical or healthcare industry focused on patient access
- Previous vendor experience (Hub, PAP, Copay, Voucher, Specialty Pharmacy)
- Understanding of inter-connections across a patient journey from enrollment to shipment
- Familiarity with market access and patient support programs, strategies, tactics
Skills Required
- Data analysis and reporting
- Vendor management
- Communication
- Problem-solving
- Organizational skills
- Cross-functional project management
Benefits & Perks
- Paid national holidays and optional holidays
- Global Shutdown Days between Christmas and New Year's holiday
- Up to 120 hours of paid vacation
- Up to two (2) paid days to volunteer
- Sick time off
- Summer hours flexibility
Locations
- Princeton NJ, United States
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
150,000 - 220,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Data analysis and reportingintermediate
- Vendor managementintermediate
- Communicationintermediate
- Problem-solvingintermediate
- Organizational skillsintermediate
- Cross-functional project managementintermediate
Required Qualifications
- Bachelor's degree in Business, Healthcare Management, or related field (experience)
- - 10 years of experience in copay program operations, patient affordability, Hub, PAP, or related areas (experience)
- Strong understanding of healthcare access and reimbursement landscape (experience)
- Experience managing vendor relationships and cross-functional projects (experience)
- Proficiency in data analysis and reporting tools (e.g., Excel, Tableau) (experience)
- Excellent communication, problem-solving, and organizational skills (experience)
Preferred Qualifications
- Advanced degree (experience)
- Experience in pharmaceutical or healthcare industry focused on patient access (experience)
- Previous vendor experience (Hub, PAP, Copay, Voucher, Specialty Pharmacy) (experience)
- Understanding of inter-connections across a patient journey from enrollment to shipment (experience)
- Familiarity with market access and patient support programs, strategies, tactics (experience)
Responsibilities
- Contribute to the design, development, and launch of new and/or transitioning copay programs
- Support daily internal management needs and escalations for quick resolution
- Monitor overall program performance and identify operational issues or trends impacting patient access
- Provide vendor management to ensure program performance and responsiveness to requests
- Identify ways to proactively address maximizer/accumulator/AFP/cash-pay discount cards negatively impacting GTN
- Ensure compliance with regulatory and company policies related to all patient affordability programs
- Develop and maintain relationships across patient support vendors for ongoing communication
- Assist in developing and executing initiatives that improve patient affordability and access to prescribed therapy
- Analyze program data to support enhancements and informed decision making
- Share data, updates, knowledge, and key findings with appropriate internal stakeholders
- Work with Program Managers to support strategy development and tactical planning on a quarterly and annual basis
- Participate in vendor capability assessments, help develop and/or review the creation of RFPs and responses
- Coordinate with Procurement on updates to vendor SOWs/MSAs for new product launches or services
- Support benchmarking efforts to ensure program offerings are comparative to competitor therapies
- Assist in implementing standard operating procedures to enhance program efficiencies and best practices
- Ensure accurate data collection and reporting for copay programs
- Prepare summaries of program performance and share findings with leadership
- Support compliance monitoring and risk mitigation efforts
- Maintain awareness of regulatory changes and ensure program alignment
- Build collaborative relationships with internal and external stakeholders
Benefits
- general: Paid national holidays and optional holidays
- general: Global Shutdown Days between Christmas and New Year's holiday
- general: Up to 120 hours of paid vacation
- general: Up to two (2) paid days to volunteer
- general: Sick time off
- general: Summer hours flexibility
Tags & Categories
Associate Director, Copay and Affordability
Bristol-Myers Squibb
Associate Director, Copay and Affordability
Job Description
Copay Program Operations Contribute to the design, development, and launch of new and/or transitioning copay programs Support daily internal management needs and escalations for quick resolution Monitor overall program performance and identify operational issues or trends impacting patient access Provide vendor management to ensure program performance and responsiveness to requests Identify ways to proactively address maximizer/accumulator/AFP/cash-pay discount cards negatively impacting GTN Ensure compliance with regulatory and company policies related to all patient affordability programs Develop and maintain relationships across patient support vendors for ongoing communication Assist in developing and executing initiatives that improve patient affordability and access to prescribed therapy Analyze program data to support enhancements and informed decision making Share data, updates, knowledge, and key findings with appropriate internal stakeholders Work with Program Managers to support strategy development and tactical planning on a quarterly and annual basis Participate in vendor capability assessments, help develop and/or review the creation of RFPs and responses Coordinate with Procurement on updates to vendor SOWs/MSAs for new product launches or services Process & Service Optimization Support benchmarking efforts to ensure program offerings are comparative to competitor therapies Assist in implementing standard operating procedures to enhance program efficiencies and best practices Ensure accurate data collection and reporting for copay programs Prepare summaries of program performance and share findings with leadership Support compliance monitoring and risk mitigation efforts Maintain awareness of regulatory changes and ensure program alignment Build collaborative relationships with internal and external stakeholders Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Supporting People with Disabilities Bachelor's degree in Business, Healthcare Management, or related field; advanced degree a plus 8 - 10 years of experience in copay program operations, patient affordability, Hub, PAP, or related areas Strong understanding of healthcare access and reimbursement landscape Experience managing vendor relationships and cross-functional projects Proficiency in data analysis and reporting tools (e.g., Excel, Tableau) Excellent communication, problem-solving, and organizational skills Experience in pharmaceutical or healthcare industry focused on patient access Previous vendor experience (Hub, PAP, Copay, Voucher, Specialty Pharmacy) a plus Understanding of inter-connections across a patient journey from enrollment to shipment Familiarity with market access and patient support programs, strategies, tactics
About the Role/Company
- The company focuses on supporting people with disabilities
- The role is within the department handling copay and affordability programs
Key Responsibilities
- Contribute to the design, development, and launch of new and/or transitioning copay programs
- Support daily internal management needs and escalations for quick resolution
- Monitor overall program performance and identify operational issues or trends impacting patient access
- Provide vendor management to ensure program performance and responsiveness to requests
- Identify ways to proactively address maximizer/accumulator/AFP/cash-pay discount cards negatively impacting GTN
- Ensure compliance with regulatory and company policies related to all patient affordability programs
- Develop and maintain relationships across patient support vendors for ongoing communication
- Assist in developing and executing initiatives that improve patient affordability and access to prescribed therapy
- Analyze program data to support enhancements and informed decision making
- Share data, updates, knowledge, and key findings with appropriate internal stakeholders
- Work with Program Managers to support strategy development and tactical planning on a quarterly and annual basis
- Participate in vendor capability assessments, help develop and/or review the creation of RFPs and responses
- Coordinate with Procurement on updates to vendor SOWs/MSAs for new product launches or services
- Support benchmarking efforts to ensure program offerings are comparative to competitor therapies
- Assist in implementing standard operating procedures to enhance program efficiencies and best practices
- Ensure accurate data collection and reporting for copay programs
- Prepare summaries of program performance and share findings with leadership
- Support compliance monitoring and risk mitigation efforts
- Maintain awareness of regulatory changes and ensure program alignment
- Build collaborative relationships with internal and external stakeholders
Required Qualifications
- Bachelor's degree in Business, Healthcare Management, or related field
- - 10 years of experience in copay program operations, patient affordability, Hub, PAP, or related areas
- Strong understanding of healthcare access and reimbursement landscape
- Experience managing vendor relationships and cross-functional projects
- Proficiency in data analysis and reporting tools (e.g., Excel, Tableau)
- Excellent communication, problem-solving, and organizational skills
Preferred Qualifications
- Advanced degree
- Experience in pharmaceutical or healthcare industry focused on patient access
- Previous vendor experience (Hub, PAP, Copay, Voucher, Specialty Pharmacy)
- Understanding of inter-connections across a patient journey from enrollment to shipment
- Familiarity with market access and patient support programs, strategies, tactics
Skills Required
- Data analysis and reporting
- Vendor management
- Communication
- Problem-solving
- Organizational skills
- Cross-functional project management
Benefits & Perks
- Paid national holidays and optional holidays
- Global Shutdown Days between Christmas and New Year's holiday
- Up to 120 hours of paid vacation
- Up to two (2) paid days to volunteer
- Sick time off
- Summer hours flexibility
Locations
- Princeton NJ, United States
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
150,000 - 220,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Data analysis and reportingintermediate
- Vendor managementintermediate
- Communicationintermediate
- Problem-solvingintermediate
- Organizational skillsintermediate
- Cross-functional project managementintermediate
Required Qualifications
- Bachelor's degree in Business, Healthcare Management, or related field (experience)
- - 10 years of experience in copay program operations, patient affordability, Hub, PAP, or related areas (experience)
- Strong understanding of healthcare access and reimbursement landscape (experience)
- Experience managing vendor relationships and cross-functional projects (experience)
- Proficiency in data analysis and reporting tools (e.g., Excel, Tableau) (experience)
- Excellent communication, problem-solving, and organizational skills (experience)
Preferred Qualifications
- Advanced degree (experience)
- Experience in pharmaceutical or healthcare industry focused on patient access (experience)
- Previous vendor experience (Hub, PAP, Copay, Voucher, Specialty Pharmacy) (experience)
- Understanding of inter-connections across a patient journey from enrollment to shipment (experience)
- Familiarity with market access and patient support programs, strategies, tactics (experience)
Responsibilities
- Contribute to the design, development, and launch of new and/or transitioning copay programs
- Support daily internal management needs and escalations for quick resolution
- Monitor overall program performance and identify operational issues or trends impacting patient access
- Provide vendor management to ensure program performance and responsiveness to requests
- Identify ways to proactively address maximizer/accumulator/AFP/cash-pay discount cards negatively impacting GTN
- Ensure compliance with regulatory and company policies related to all patient affordability programs
- Develop and maintain relationships across patient support vendors for ongoing communication
- Assist in developing and executing initiatives that improve patient affordability and access to prescribed therapy
- Analyze program data to support enhancements and informed decision making
- Share data, updates, knowledge, and key findings with appropriate internal stakeholders
- Work with Program Managers to support strategy development and tactical planning on a quarterly and annual basis
- Participate in vendor capability assessments, help develop and/or review the creation of RFPs and responses
- Coordinate with Procurement on updates to vendor SOWs/MSAs for new product launches or services
- Support benchmarking efforts to ensure program offerings are comparative to competitor therapies
- Assist in implementing standard operating procedures to enhance program efficiencies and best practices
- Ensure accurate data collection and reporting for copay programs
- Prepare summaries of program performance and share findings with leadership
- Support compliance monitoring and risk mitigation efforts
- Maintain awareness of regulatory changes and ensure program alignment
- Build collaborative relationships with internal and external stakeholders
Benefits
- general: Paid national holidays and optional holidays
- general: Global Shutdown Days between Christmas and New Year's holiday
- general: Up to 120 hours of paid vacation
- general: Up to two (2) paid days to volunteer
- general: Sick time off
- general: Summer hours flexibility
Tags & Categories