Associate Director, Facilities Contract Management
Bristol-Myers Squibb
Associate Director, Facilities Contract Management
Job Description
Align objectives, implement, and govern the Integrated Facilities Management (IFM) contract at the site level, acting as the single point of contact to develop and maintain positive relationships with the Service Provider for all facilities management services Oversee a portfolio of facilities services such as maintenance (hard services), hospitality (cafeteria, catering, office coffee, vending, special events, reception, etc.) housekeeping, pest control, mail, shipping and receiving, space planning and lab services Facilitate and resolve site-specific governance issues with the IFM Service Provider to ensure compliance with company policies, rules and regulations to minimize risk, escalating as needed within the broader matrix organization Represent the company's interests while overseeing service delivery and maintaining and growing relationships with the Service Provider, modifying the service deliverables as needed in alignment with the evolution of business needs Review and approve service provider Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) metrics and procedures to ensure consistent excellence in performance and delivery of services including measurable value-add, innovation, and continuous improvement Review and manage contract documents to ensure consistency and adherence with master contract and company corporate standards Develop and maintain accountability for site annual operating expense budgets Develop and manage the annual site IFM services facility budget baseline, annual budget, and assumptions with Service Provider, including direct controllable and indirect non-controllable contract service expenses, preventative maintenance costs, project costs, rental expenses, energy management expenses and project/capital items Participate and maintain accountability for the site invoice reconciliation process (in a pass-through commercial model) and shared savings financial management Develop mutually beneficial relationships and execute governance processes with the IFM Service Provider and internal stakeholders such as Facilities Operations, site customers, local and regional Finance, EHS, Quality, Procurement, Human Resources, Global Facilities Services, and Global Energy Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Bachelor's degree in Business Administration, Engineering, Finance, Planning or related field strongly preferred 5+ years operational experience in a pharmaceutical R&D or laboratory environment or equivalent regulated industry, inclusive of integrated facility services and Hard Services management Extensive contract negotiation and management experience for facilities-related services; experience overseeing a performance-based IFM contract strongly preferred Demonstrated experience effectively managing financial aspects of facilities operations and services including budgeting (with a proven ability to manage multi-million dollar budgets) forecasting, accounting, and analysis of variances Strong experience managing external business partners and vendors across various disciplines and geographies Demonstrated ability to manage across functional lines and deliver results in a matrix organization Demonstrated ability to write strong reports, manuals, executive-level presentations, and articles as well as an ability to analyze and interpret complex business documents Demonstrated leadership and problem-solving skills to enable effective resolution of complex, sensitive issues across all functions and levels of the organization Demonstrated strong interpersonal, communication, customer service, negotiation and analytical skills Demonstrated Health & Safety knowledge (IOSH minimum) as well as familiarity with GxP requirements.
About the Role/Company
- The company operates in the pharmaceutical R&D or laboratory environment or equivalent regulated industry
- The company has internal stakeholders such as Facilities Operations, site customers, local and regional Finance, EHS, Quality, Procurement, Human Resources, Global Facilities Services, and Global Energy
Key Responsibilities
- Align objectives, implement, and govern the Integrated Facilities Management (IFM) contract at the site level
- Act as the single point of contact to develop and maintain positive relationships with the Service Provider for all facilities management services
- Oversee a portfolio of facilities services including maintenance, hospitality, housekeeping, pest control, mail, shipping and receiving, space planning, and lab services
- Facilitate and resolve site-specific governance issues with the IFM Service Provider to ensure compliance with company policies, rules, and regulations
- Minimize risk by escalating issues as needed within the broader matrix organization
- Represent the company's interests while overseeing service delivery and maintaining and growing relationships with the Service Provider
- Modify service deliverables as needed in alignment with the evolution of business needs
- Review and approve service provider Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) metrics and procedures
- Ensure consistent excellence in performance and delivery of services including measurable value-add, innovation, and continuous improvement
- Review and manage contract documents to ensure consistency and adherence with master contract and company corporate standards
- Develop and maintain accountability for site annual operating expense budgets
- Develop and manage the annual site IFM services facility budget baseline, annual budget, and assumptions with Service Provider
- Participate and maintain accountability for the site invoice reconciliation process and shared savings financial management
- Develop mutually beneficial relationships and execute governance processes with the IFM Service Provider and internal stakeholders
Required Qualifications
- Bachelor's degree in Business Administration, Engineering, Finance, Planning or related field
- + years operational experience in a pharmaceutical R&D or laboratory environment or equivalent regulated industry
- Extensive contract negotiation and management experience for facilities-related services
- Demonstrated experience effectively managing financial aspects of facilities operations and services including budgeting, forecasting, accounting, and analysis of variances
- Strong experience managing external business partners and vendors across various disciplines and geographies
- Demonstrated ability to manage across functional lines and deliver results in a matrix organization
- Demonstrated ability to write strong reports, manuals, executive-level presentations, and articles
- Demonstrated ability to analyze and interpret complex business documents
- Demonstrated leadership and problem-solving skills
- Demonstrated strong interpersonal, communication, customer service, negotiation and analytical skills
- Demonstrated Health & Safety knowledge (IOSH minimum)
- Familiarity with GxP requirements
Preferred Qualifications
- Experience overseeing a performance-based IFM contract
- Proven ability to manage multi-million dollar budgets
Skills Required
- Contract negotiation and management
- Financial management including budgeting, forecasting, accounting, and variance analysis
- Vendor and partner management across various disciplines and geographies
- Cross-functional management in a matrix organization
- Report writing, manual creation, executive-level presentations, and article writing
- Analysis and interpretation of complex business documents
- Leadership and problem-solving
- Interpersonal, communication, customer service, negotiation, and analytical skills
- Health & Safety knowledge (IOSH minimum)
- Familiarity with GxP requirements
Benefits & Perks
- Paid national holidays and optional holidays
- Global Shutdown Days between Christmas and New Year's holiday
- Up to 120 hours of paid vacation
- Up to two (2) paid days to volunteer
- Sick time off
- Summer hours flexibility
Additional Requirements
- Ability to work in a matrix organization
- Ability to manage multi-million dollar budgets
Locations
- Princeton NJ, United States
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Contract negotiation and managementintermediate
- Financial management including budgeting, forecasting, accounting, and variance analysisintermediate
- Vendor and partner management across various disciplines and geographiesintermediate
- Cross-functional management in a matrix organizationintermediate
- Report writing, manual creation, executive-level presentations, and article writingintermediate
- Analysis and interpretation of complex business documentsintermediate
- Leadership and problem-solvingintermediate
- Interpersonal, communication, customer service, negotiation, and analytical skillsintermediate
- Health & Safety knowledge (IOSH minimum)intermediate
- Familiarity with GxP requirementsintermediate
Required Qualifications
- Bachelor's degree in Business Administration, Engineering, Finance, Planning or related field (experience)
- + years operational experience in a pharmaceutical R&D or laboratory environment or equivalent regulated industry (experience)
- Extensive contract negotiation and management experience for facilities-related services (experience)
- Demonstrated experience effectively managing financial aspects of facilities operations and services including budgeting, forecasting, accounting, and analysis of variances (experience)
- Strong experience managing external business partners and vendors across various disciplines and geographies (experience)
- Demonstrated ability to manage across functional lines and deliver results in a matrix organization (experience)
- Demonstrated ability to write strong reports, manuals, executive-level presentations, and articles (experience)
- Demonstrated ability to analyze and interpret complex business documents (experience)
- Demonstrated leadership and problem-solving skills (experience)
- Demonstrated strong interpersonal, communication, customer service, negotiation and analytical skills (experience)
- Demonstrated Health & Safety knowledge (IOSH minimum) (experience)
- Familiarity with GxP requirements (experience)
Preferred Qualifications
- Experience overseeing a performance-based IFM contract (experience)
- Proven ability to manage multi-million dollar budgets (experience)
Responsibilities
- Align objectives, implement, and govern the Integrated Facilities Management (IFM) contract at the site level
- Act as the single point of contact to develop and maintain positive relationships with the Service Provider for all facilities management services
- Oversee a portfolio of facilities services including maintenance, hospitality, housekeeping, pest control, mail, shipping and receiving, space planning, and lab services
- Facilitate and resolve site-specific governance issues with the IFM Service Provider to ensure compliance with company policies, rules, and regulations
- Minimize risk by escalating issues as needed within the broader matrix organization
- Represent the company's interests while overseeing service delivery and maintaining and growing relationships with the Service Provider
- Modify service deliverables as needed in alignment with the evolution of business needs
- Review and approve service provider Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) metrics and procedures
- Ensure consistent excellence in performance and delivery of services including measurable value-add, innovation, and continuous improvement
- Review and manage contract documents to ensure consistency and adherence with master contract and company corporate standards
- Develop and maintain accountability for site annual operating expense budgets
- Develop and manage the annual site IFM services facility budget baseline, annual budget, and assumptions with Service Provider
- Participate and maintain accountability for the site invoice reconciliation process and shared savings financial management
- Develop mutually beneficial relationships and execute governance processes with the IFM Service Provider and internal stakeholders
Benefits
- general: Paid national holidays and optional holidays
- general: Global Shutdown Days between Christmas and New Year's holiday
- general: Up to 120 hours of paid vacation
- general: Up to two (2) paid days to volunteer
- general: Sick time off
- general: Summer hours flexibility
Tags & Categories
Associate Director, Facilities Contract Management
Bristol-Myers Squibb
Associate Director, Facilities Contract Management
Job Description
Align objectives, implement, and govern the Integrated Facilities Management (IFM) contract at the site level, acting as the single point of contact to develop and maintain positive relationships with the Service Provider for all facilities management services Oversee a portfolio of facilities services such as maintenance (hard services), hospitality (cafeteria, catering, office coffee, vending, special events, reception, etc.) housekeeping, pest control, mail, shipping and receiving, space planning and lab services Facilitate and resolve site-specific governance issues with the IFM Service Provider to ensure compliance with company policies, rules and regulations to minimize risk, escalating as needed within the broader matrix organization Represent the company's interests while overseeing service delivery and maintaining and growing relationships with the Service Provider, modifying the service deliverables as needed in alignment with the evolution of business needs Review and approve service provider Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) metrics and procedures to ensure consistent excellence in performance and delivery of services including measurable value-add, innovation, and continuous improvement Review and manage contract documents to ensure consistency and adherence with master contract and company corporate standards Develop and maintain accountability for site annual operating expense budgets Develop and manage the annual site IFM services facility budget baseline, annual budget, and assumptions with Service Provider, including direct controllable and indirect non-controllable contract service expenses, preventative maintenance costs, project costs, rental expenses, energy management expenses and project/capital items Participate and maintain accountability for the site invoice reconciliation process (in a pass-through commercial model) and shared savings financial management Develop mutually beneficial relationships and execute governance processes with the IFM Service Provider and internal stakeholders such as Facilities Operations, site customers, local and regional Finance, EHS, Quality, Procurement, Human Resources, Global Facilities Services, and Global Energy Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Bachelor's degree in Business Administration, Engineering, Finance, Planning or related field strongly preferred 5+ years operational experience in a pharmaceutical R&D or laboratory environment or equivalent regulated industry, inclusive of integrated facility services and Hard Services management Extensive contract negotiation and management experience for facilities-related services; experience overseeing a performance-based IFM contract strongly preferred Demonstrated experience effectively managing financial aspects of facilities operations and services including budgeting (with a proven ability to manage multi-million dollar budgets) forecasting, accounting, and analysis of variances Strong experience managing external business partners and vendors across various disciplines and geographies Demonstrated ability to manage across functional lines and deliver results in a matrix organization Demonstrated ability to write strong reports, manuals, executive-level presentations, and articles as well as an ability to analyze and interpret complex business documents Demonstrated leadership and problem-solving skills to enable effective resolution of complex, sensitive issues across all functions and levels of the organization Demonstrated strong interpersonal, communication, customer service, negotiation and analytical skills Demonstrated Health & Safety knowledge (IOSH minimum) as well as familiarity with GxP requirements.
About the Role/Company
- The company operates in the pharmaceutical R&D or laboratory environment or equivalent regulated industry
- The company has internal stakeholders such as Facilities Operations, site customers, local and regional Finance, EHS, Quality, Procurement, Human Resources, Global Facilities Services, and Global Energy
Key Responsibilities
- Align objectives, implement, and govern the Integrated Facilities Management (IFM) contract at the site level
- Act as the single point of contact to develop and maintain positive relationships with the Service Provider for all facilities management services
- Oversee a portfolio of facilities services including maintenance, hospitality, housekeeping, pest control, mail, shipping and receiving, space planning, and lab services
- Facilitate and resolve site-specific governance issues with the IFM Service Provider to ensure compliance with company policies, rules, and regulations
- Minimize risk by escalating issues as needed within the broader matrix organization
- Represent the company's interests while overseeing service delivery and maintaining and growing relationships with the Service Provider
- Modify service deliverables as needed in alignment with the evolution of business needs
- Review and approve service provider Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) metrics and procedures
- Ensure consistent excellence in performance and delivery of services including measurable value-add, innovation, and continuous improvement
- Review and manage contract documents to ensure consistency and adherence with master contract and company corporate standards
- Develop and maintain accountability for site annual operating expense budgets
- Develop and manage the annual site IFM services facility budget baseline, annual budget, and assumptions with Service Provider
- Participate and maintain accountability for the site invoice reconciliation process and shared savings financial management
- Develop mutually beneficial relationships and execute governance processes with the IFM Service Provider and internal stakeholders
Required Qualifications
- Bachelor's degree in Business Administration, Engineering, Finance, Planning or related field
- + years operational experience in a pharmaceutical R&D or laboratory environment or equivalent regulated industry
- Extensive contract negotiation and management experience for facilities-related services
- Demonstrated experience effectively managing financial aspects of facilities operations and services including budgeting, forecasting, accounting, and analysis of variances
- Strong experience managing external business partners and vendors across various disciplines and geographies
- Demonstrated ability to manage across functional lines and deliver results in a matrix organization
- Demonstrated ability to write strong reports, manuals, executive-level presentations, and articles
- Demonstrated ability to analyze and interpret complex business documents
- Demonstrated leadership and problem-solving skills
- Demonstrated strong interpersonal, communication, customer service, negotiation and analytical skills
- Demonstrated Health & Safety knowledge (IOSH minimum)
- Familiarity with GxP requirements
Preferred Qualifications
- Experience overseeing a performance-based IFM contract
- Proven ability to manage multi-million dollar budgets
Skills Required
- Contract negotiation and management
- Financial management including budgeting, forecasting, accounting, and variance analysis
- Vendor and partner management across various disciplines and geographies
- Cross-functional management in a matrix organization
- Report writing, manual creation, executive-level presentations, and article writing
- Analysis and interpretation of complex business documents
- Leadership and problem-solving
- Interpersonal, communication, customer service, negotiation, and analytical skills
- Health & Safety knowledge (IOSH minimum)
- Familiarity with GxP requirements
Benefits & Perks
- Paid national holidays and optional holidays
- Global Shutdown Days between Christmas and New Year's holiday
- Up to 120 hours of paid vacation
- Up to two (2) paid days to volunteer
- Sick time off
- Summer hours flexibility
Additional Requirements
- Ability to work in a matrix organization
- Ability to manage multi-million dollar budgets
Locations
- Princeton NJ, United States
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Contract negotiation and managementintermediate
- Financial management including budgeting, forecasting, accounting, and variance analysisintermediate
- Vendor and partner management across various disciplines and geographiesintermediate
- Cross-functional management in a matrix organizationintermediate
- Report writing, manual creation, executive-level presentations, and article writingintermediate
- Analysis and interpretation of complex business documentsintermediate
- Leadership and problem-solvingintermediate
- Interpersonal, communication, customer service, negotiation, and analytical skillsintermediate
- Health & Safety knowledge (IOSH minimum)intermediate
- Familiarity with GxP requirementsintermediate
Required Qualifications
- Bachelor's degree in Business Administration, Engineering, Finance, Planning or related field (experience)
- + years operational experience in a pharmaceutical R&D or laboratory environment or equivalent regulated industry (experience)
- Extensive contract negotiation and management experience for facilities-related services (experience)
- Demonstrated experience effectively managing financial aspects of facilities operations and services including budgeting, forecasting, accounting, and analysis of variances (experience)
- Strong experience managing external business partners and vendors across various disciplines and geographies (experience)
- Demonstrated ability to manage across functional lines and deliver results in a matrix organization (experience)
- Demonstrated ability to write strong reports, manuals, executive-level presentations, and articles (experience)
- Demonstrated ability to analyze and interpret complex business documents (experience)
- Demonstrated leadership and problem-solving skills (experience)
- Demonstrated strong interpersonal, communication, customer service, negotiation and analytical skills (experience)
- Demonstrated Health & Safety knowledge (IOSH minimum) (experience)
- Familiarity with GxP requirements (experience)
Preferred Qualifications
- Experience overseeing a performance-based IFM contract (experience)
- Proven ability to manage multi-million dollar budgets (experience)
Responsibilities
- Align objectives, implement, and govern the Integrated Facilities Management (IFM) contract at the site level
- Act as the single point of contact to develop and maintain positive relationships with the Service Provider for all facilities management services
- Oversee a portfolio of facilities services including maintenance, hospitality, housekeeping, pest control, mail, shipping and receiving, space planning, and lab services
- Facilitate and resolve site-specific governance issues with the IFM Service Provider to ensure compliance with company policies, rules, and regulations
- Minimize risk by escalating issues as needed within the broader matrix organization
- Represent the company's interests while overseeing service delivery and maintaining and growing relationships with the Service Provider
- Modify service deliverables as needed in alignment with the evolution of business needs
- Review and approve service provider Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) metrics and procedures
- Ensure consistent excellence in performance and delivery of services including measurable value-add, innovation, and continuous improvement
- Review and manage contract documents to ensure consistency and adherence with master contract and company corporate standards
- Develop and maintain accountability for site annual operating expense budgets
- Develop and manage the annual site IFM services facility budget baseline, annual budget, and assumptions with Service Provider
- Participate and maintain accountability for the site invoice reconciliation process and shared savings financial management
- Develop mutually beneficial relationships and execute governance processes with the IFM Service Provider and internal stakeholders
Benefits
- general: Paid national holidays and optional holidays
- general: Global Shutdown Days between Christmas and New Year's holiday
- general: Up to 120 hours of paid vacation
- general: Up to two (2) paid days to volunteer
- general: Sick time off
- general: Summer hours flexibility
Tags & Categories