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Manager, Interactive Response Technology (IRT)

Bristol-Myers Squibb

Healthcare Jobs

Manager, Interactive Response Technology (IRT)

full-timePosted: Oct 24, 2025

Job Description

Manages IRT for multiple studies (system development, vendor oversight, change management, data provisioning). Supports UAT Services organization as required. Lead successful execution and on time delivery of Interactive Response Technology (IRT) and support integrations with other clinical systems (e.g., Depots, Central Lab, and EDC), such that the resultant IRTs are fit-for-purpose as defined by protocol and study operational parameters with special emphasis on adherence to BMS standards and quality principles. Lead IRT projects as a strategic partner and single point of accountability to partner lines for IRT protocol assessments, requirements elicitation, system deployments, and resupply. Work independently and assume decision making responsibilities on assigned projects. Collaborate with the IRT Leadership Team where necessary to ensure BMS standards and/or for requests by study teams that are not within these standards or best practice are addressed. Bring issues of concern or system failure to the immediate attention of the IRT Leadership Team. Maintain vendor performance quality events in ADI log. Support IRT improvement initiatives and manages improvement projects that impact daily operations to improve efficiency. Support key department and enterprise level initiatives as the IRT representative. Responsible for generation an oversight of patient and container randomization schedules, ensuring parameters reflect the protocol and drug supply requirements. Distribute patient randomization and container schedules as appropriate to Clinical Supply Operations and IRT vendors. Participate in IRT vendor relationships and oversight to ensure delivery of IRT systems and seamless services; as well as, foster a collaborative relationship. Consult and ensure on time delivery of user acceptance testing of IRT systems consistent with BMS SOPs and procedures. This includes fostering collaboration and best practices with the IT QA organization. Ensure systems and associated documentation are compliant with all Regulatory requirements, including cGMP, 21 CFR Part 11, ICH E6 (R2) as well as in accordance BMS SOPs and processes. Ensure effective system access and functionality across all countries and all user locations Ensure on time development of IRT data transfers with vendors and/or third-party vendors. During IRT Maintenance act as the primary contact for assigned studies for the cross-functional study team and vendor. Additionally, provide timely response to all randomization/IRT issues (including data integrations and delivery) that arise during IRT lifecycle and ensure they are resolved. Support all unblinding activities. Ensure eTMF compliance at the study level in accordance with group and BMS guidance. Engage and support study and CSMT project teams as deemed necessary. Ensure delivery of data to BMS departments and third-party vendors consistent with BMS SOPs and forms. Additional tasks within scope of expertise and experience as assigned by the supervisor in pursuit of BMS goals. Bachelor's Degree Minimum of 5 years work experience preferably in a health science or related IRT industry (pharmaceutical, hospital-based, laboratory, etc.) Demonstrated analytical skills and a working knowledge of Microsoft Office including SharePoint Clinical Research experience Working knowledge of IRT Working knowledge of Clinical Trial Management Systems Working knowledge of clinical supplies Able to think outside of the box, have excellent communication and analytical skills to successfully deliver optimal IRT solutions across a diverse and dynamic portfolio Understand the nature of clinical data and concepts of IRT study design and configuration, resupply settings, blinding, privacy protection, and data quality/integrity standards Exposure to working in a GMP / GCP environment and with regulatory audit teams Possess excellent English language written and verbal communication, interpersonal, collaboration and business partnership capabilities required Comfortable working with a global team, partners and customers in a change agile environment MS Project, MS Visio, or any other requirements visualization and analysis tools)

Key Responsibilities

  • Manage IRT for multiple studies including system development, vendor oversight, change management, and data provisioning
  • Support UAT Services organization as required
  • Lead successful execution and on-time delivery of Interactive Response Technology (IRT) and support integrations with other clinical systems (e.g., Depots, Central Lab, and EDC)
  • Ensure resultant IRTs are fit-for-purpose as defined by protocol and study operational parameters with adherence to BMS standards and quality principles
  • Lead IRT projects as a strategic partner and single point of accountability for IRT protocol assessments, requirements elicitation, system deployments, and resupply
  • Work independently and assume decision-making responsibilities on assigned projects
  • Collaborate with the IRT Leadership Team to ensure BMS standards and address requests by study teams that are not within these standards or best practice
  • Bring issues of concern or system failure to the immediate attention of the IRT Leadership Team
  • Maintain vendor performance quality events in ADI log
  • Support IRT improvement initiatives and manage improvement projects that impact daily operations to improve efficiency
  • Support key department and enterprise level initiatives as the IRT representative
  • Generate and oversee patient and container randomization schedules, ensuring parameters reflect the protocol and drug supply requirements
  • Distribute patient randomization and container schedules to Clinical Supply Operations and IRT vendors
  • Participate in IRT vendor relationships and oversight to ensure delivery of IRT systems and seamless services; foster a collaborative relationship
  • Consult and ensure on-time delivery of user acceptance testing of IRT systems consistent with BMS SOPs and procedures
  • Foster collaboration and best practices with the IT QA organization
  • Ensure systems and associated documentation are compliant with all Regulatory requirements, including cGMP, 21 CFR Part 11, ICH E6 (R2) as well as in accordance with BMS SOPs and processes
  • Ensure effective system access and functionality across all countries and all user locations
  • Ensure on-time development of IRT data transfers with vendors and/or third-party vendors
  • Act as the primary contact for assigned studies for the cross-functional study team and vendor during IRT Maintenance
  • Provide timely response to all randomization/IRT issues (including data integrations and delivery) that arise during IRT lifecycle and ensure they are resolved
  • Support all unblinding activities
  • Ensure eTMF compliance at the study level in accordance with group and BMS guidance
  • Engage and support study and CSMT project teams as deemed necessary
  • Ensure delivery of data to BMS departments and third-party vendors consistent with BMS SOPs and forms
  • Perform additional tasks within scope of expertise and experience as assigned by the supervisor in pursuit of BMS goals

Required Qualifications

  • Bachelor's Degree
  • Minimum of 5 years work experience preferably in a health science or related IRT industry (pharmaceutical, hospital-based, laboratory, etc.)

Preferred Qualifications

  • Clinical Research experience
  • Working knowledge of IRT
  • Working knowledge of Clinical Trial Management Systems
  • Working knowledge of clinical supplies
  • Exposure to working in a GMP / GCP environment and with regulatory audit teams

Skills Required

  • Demonstrated analytical skills
  • Working knowledge of Microsoft Office including SharePoint
  • Able to think outside of the box
  • Excellent communication and analytical skills to successfully deliver optimal IRT solutions across a diverse and dynamic portfolio
  • Understand the nature of clinical data and concepts of IRT study design and configuration, resupply settings, blinding, privacy protection, and data quality/integrity standards
  • Possess excellent English language written and verbal communication, interpersonal, collaboration and business partnership capabilities
  • Comfortable working with a global team, partners and customers in a change agile environment
  • Proficiency in MS Project, MS Visio, or any other requirements visualization and analysis tools

Locations

  • Hyderabad TS, India

Salary

Estimated Salary Rangemedium confidence

50,000 - 100,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Demonstrated analytical skillsintermediate
  • Working knowledge of Microsoft Office including SharePointintermediate
  • Able to think outside of the boxintermediate
  • Excellent communication and analytical skills to successfully deliver optimal IRT solutions across a diverse and dynamic portfoliointermediate
  • Understand the nature of clinical data and concepts of IRT study design and configuration, resupply settings, blinding, privacy protection, and data quality/integrity standardsintermediate
  • Possess excellent English language written and verbal communication, interpersonal, collaboration and business partnership capabilitiesintermediate
  • Comfortable working with a global team, partners and customers in a change agile environmentintermediate
  • Proficiency in MS Project, MS Visio, or any other requirements visualization and analysis toolsintermediate

Required Qualifications

  • Bachelor's Degree (experience)
  • Minimum of 5 years work experience preferably in a health science or related IRT industry (pharmaceutical, hospital-based, laboratory, etc.) (experience)

Preferred Qualifications

  • Clinical Research experience (experience)
  • Working knowledge of IRT (experience)
  • Working knowledge of Clinical Trial Management Systems (experience)
  • Working knowledge of clinical supplies (experience)
  • Exposure to working in a GMP / GCP environment and with regulatory audit teams (experience)

Responsibilities

  • Manage IRT for multiple studies including system development, vendor oversight, change management, and data provisioning
  • Support UAT Services organization as required
  • Lead successful execution and on-time delivery of Interactive Response Technology (IRT) and support integrations with other clinical systems (e.g., Depots, Central Lab, and EDC)
  • Ensure resultant IRTs are fit-for-purpose as defined by protocol and study operational parameters with adherence to BMS standards and quality principles
  • Lead IRT projects as a strategic partner and single point of accountability for IRT protocol assessments, requirements elicitation, system deployments, and resupply
  • Work independently and assume decision-making responsibilities on assigned projects
  • Collaborate with the IRT Leadership Team to ensure BMS standards and address requests by study teams that are not within these standards or best practice
  • Bring issues of concern or system failure to the immediate attention of the IRT Leadership Team
  • Maintain vendor performance quality events in ADI log
  • Support IRT improvement initiatives and manage improvement projects that impact daily operations to improve efficiency
  • Support key department and enterprise level initiatives as the IRT representative
  • Generate and oversee patient and container randomization schedules, ensuring parameters reflect the protocol and drug supply requirements
  • Distribute patient randomization and container schedules to Clinical Supply Operations and IRT vendors
  • Participate in IRT vendor relationships and oversight to ensure delivery of IRT systems and seamless services; foster a collaborative relationship
  • Consult and ensure on-time delivery of user acceptance testing of IRT systems consistent with BMS SOPs and procedures
  • Foster collaboration and best practices with the IT QA organization
  • Ensure systems and associated documentation are compliant with all Regulatory requirements, including cGMP, 21 CFR Part 11, ICH E6 (R2) as well as in accordance with BMS SOPs and processes
  • Ensure effective system access and functionality across all countries and all user locations
  • Ensure on-time development of IRT data transfers with vendors and/or third-party vendors
  • Act as the primary contact for assigned studies for the cross-functional study team and vendor during IRT Maintenance
  • Provide timely response to all randomization/IRT issues (including data integrations and delivery) that arise during IRT lifecycle and ensure they are resolved
  • Support all unblinding activities
  • Ensure eTMF compliance at the study level in accordance with group and BMS guidance
  • Engage and support study and CSMT project teams as deemed necessary
  • Ensure delivery of data to BMS departments and third-party vendors consistent with BMS SOPs and forms
  • Perform additional tasks within scope of expertise and experience as assigned by the supervisor in pursuit of BMS goals

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Bristol-Myers Squibb logo

Manager, Interactive Response Technology (IRT)

Bristol-Myers Squibb

Healthcare Jobs

Manager, Interactive Response Technology (IRT)

full-timePosted: Oct 24, 2025

Job Description

Manages IRT for multiple studies (system development, vendor oversight, change management, data provisioning). Supports UAT Services organization as required. Lead successful execution and on time delivery of Interactive Response Technology (IRT) and support integrations with other clinical systems (e.g., Depots, Central Lab, and EDC), such that the resultant IRTs are fit-for-purpose as defined by protocol and study operational parameters with special emphasis on adherence to BMS standards and quality principles. Lead IRT projects as a strategic partner and single point of accountability to partner lines for IRT protocol assessments, requirements elicitation, system deployments, and resupply. Work independently and assume decision making responsibilities on assigned projects. Collaborate with the IRT Leadership Team where necessary to ensure BMS standards and/or for requests by study teams that are not within these standards or best practice are addressed. Bring issues of concern or system failure to the immediate attention of the IRT Leadership Team. Maintain vendor performance quality events in ADI log. Support IRT improvement initiatives and manages improvement projects that impact daily operations to improve efficiency. Support key department and enterprise level initiatives as the IRT representative. Responsible for generation an oversight of patient and container randomization schedules, ensuring parameters reflect the protocol and drug supply requirements. Distribute patient randomization and container schedules as appropriate to Clinical Supply Operations and IRT vendors. Participate in IRT vendor relationships and oversight to ensure delivery of IRT systems and seamless services; as well as, foster a collaborative relationship. Consult and ensure on time delivery of user acceptance testing of IRT systems consistent with BMS SOPs and procedures. This includes fostering collaboration and best practices with the IT QA organization. Ensure systems and associated documentation are compliant with all Regulatory requirements, including cGMP, 21 CFR Part 11, ICH E6 (R2) as well as in accordance BMS SOPs and processes. Ensure effective system access and functionality across all countries and all user locations Ensure on time development of IRT data transfers with vendors and/or third-party vendors. During IRT Maintenance act as the primary contact for assigned studies for the cross-functional study team and vendor. Additionally, provide timely response to all randomization/IRT issues (including data integrations and delivery) that arise during IRT lifecycle and ensure they are resolved. Support all unblinding activities. Ensure eTMF compliance at the study level in accordance with group and BMS guidance. Engage and support study and CSMT project teams as deemed necessary. Ensure delivery of data to BMS departments and third-party vendors consistent with BMS SOPs and forms. Additional tasks within scope of expertise and experience as assigned by the supervisor in pursuit of BMS goals. Bachelor's Degree Minimum of 5 years work experience preferably in a health science or related IRT industry (pharmaceutical, hospital-based, laboratory, etc.) Demonstrated analytical skills and a working knowledge of Microsoft Office including SharePoint Clinical Research experience Working knowledge of IRT Working knowledge of Clinical Trial Management Systems Working knowledge of clinical supplies Able to think outside of the box, have excellent communication and analytical skills to successfully deliver optimal IRT solutions across a diverse and dynamic portfolio Understand the nature of clinical data and concepts of IRT study design and configuration, resupply settings, blinding, privacy protection, and data quality/integrity standards Exposure to working in a GMP / GCP environment and with regulatory audit teams Possess excellent English language written and verbal communication, interpersonal, collaboration and business partnership capabilities required Comfortable working with a global team, partners and customers in a change agile environment MS Project, MS Visio, or any other requirements visualization and analysis tools)

Key Responsibilities

  • Manage IRT for multiple studies including system development, vendor oversight, change management, and data provisioning
  • Support UAT Services organization as required
  • Lead successful execution and on-time delivery of Interactive Response Technology (IRT) and support integrations with other clinical systems (e.g., Depots, Central Lab, and EDC)
  • Ensure resultant IRTs are fit-for-purpose as defined by protocol and study operational parameters with adherence to BMS standards and quality principles
  • Lead IRT projects as a strategic partner and single point of accountability for IRT protocol assessments, requirements elicitation, system deployments, and resupply
  • Work independently and assume decision-making responsibilities on assigned projects
  • Collaborate with the IRT Leadership Team to ensure BMS standards and address requests by study teams that are not within these standards or best practice
  • Bring issues of concern or system failure to the immediate attention of the IRT Leadership Team
  • Maintain vendor performance quality events in ADI log
  • Support IRT improvement initiatives and manage improvement projects that impact daily operations to improve efficiency
  • Support key department and enterprise level initiatives as the IRT representative
  • Generate and oversee patient and container randomization schedules, ensuring parameters reflect the protocol and drug supply requirements
  • Distribute patient randomization and container schedules to Clinical Supply Operations and IRT vendors
  • Participate in IRT vendor relationships and oversight to ensure delivery of IRT systems and seamless services; foster a collaborative relationship
  • Consult and ensure on-time delivery of user acceptance testing of IRT systems consistent with BMS SOPs and procedures
  • Foster collaboration and best practices with the IT QA organization
  • Ensure systems and associated documentation are compliant with all Regulatory requirements, including cGMP, 21 CFR Part 11, ICH E6 (R2) as well as in accordance with BMS SOPs and processes
  • Ensure effective system access and functionality across all countries and all user locations
  • Ensure on-time development of IRT data transfers with vendors and/or third-party vendors
  • Act as the primary contact for assigned studies for the cross-functional study team and vendor during IRT Maintenance
  • Provide timely response to all randomization/IRT issues (including data integrations and delivery) that arise during IRT lifecycle and ensure they are resolved
  • Support all unblinding activities
  • Ensure eTMF compliance at the study level in accordance with group and BMS guidance
  • Engage and support study and CSMT project teams as deemed necessary
  • Ensure delivery of data to BMS departments and third-party vendors consistent with BMS SOPs and forms
  • Perform additional tasks within scope of expertise and experience as assigned by the supervisor in pursuit of BMS goals

Required Qualifications

  • Bachelor's Degree
  • Minimum of 5 years work experience preferably in a health science or related IRT industry (pharmaceutical, hospital-based, laboratory, etc.)

Preferred Qualifications

  • Clinical Research experience
  • Working knowledge of IRT
  • Working knowledge of Clinical Trial Management Systems
  • Working knowledge of clinical supplies
  • Exposure to working in a GMP / GCP environment and with regulatory audit teams

Skills Required

  • Demonstrated analytical skills
  • Working knowledge of Microsoft Office including SharePoint
  • Able to think outside of the box
  • Excellent communication and analytical skills to successfully deliver optimal IRT solutions across a diverse and dynamic portfolio
  • Understand the nature of clinical data and concepts of IRT study design and configuration, resupply settings, blinding, privacy protection, and data quality/integrity standards
  • Possess excellent English language written and verbal communication, interpersonal, collaboration and business partnership capabilities
  • Comfortable working with a global team, partners and customers in a change agile environment
  • Proficiency in MS Project, MS Visio, or any other requirements visualization and analysis tools

Locations

  • Hyderabad TS, India

Salary

Estimated Salary Rangemedium confidence

50,000 - 100,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Demonstrated analytical skillsintermediate
  • Working knowledge of Microsoft Office including SharePointintermediate
  • Able to think outside of the boxintermediate
  • Excellent communication and analytical skills to successfully deliver optimal IRT solutions across a diverse and dynamic portfoliointermediate
  • Understand the nature of clinical data and concepts of IRT study design and configuration, resupply settings, blinding, privacy protection, and data quality/integrity standardsintermediate
  • Possess excellent English language written and verbal communication, interpersonal, collaboration and business partnership capabilitiesintermediate
  • Comfortable working with a global team, partners and customers in a change agile environmentintermediate
  • Proficiency in MS Project, MS Visio, or any other requirements visualization and analysis toolsintermediate

Required Qualifications

  • Bachelor's Degree (experience)
  • Minimum of 5 years work experience preferably in a health science or related IRT industry (pharmaceutical, hospital-based, laboratory, etc.) (experience)

Preferred Qualifications

  • Clinical Research experience (experience)
  • Working knowledge of IRT (experience)
  • Working knowledge of Clinical Trial Management Systems (experience)
  • Working knowledge of clinical supplies (experience)
  • Exposure to working in a GMP / GCP environment and with regulatory audit teams (experience)

Responsibilities

  • Manage IRT for multiple studies including system development, vendor oversight, change management, and data provisioning
  • Support UAT Services organization as required
  • Lead successful execution and on-time delivery of Interactive Response Technology (IRT) and support integrations with other clinical systems (e.g., Depots, Central Lab, and EDC)
  • Ensure resultant IRTs are fit-for-purpose as defined by protocol and study operational parameters with adherence to BMS standards and quality principles
  • Lead IRT projects as a strategic partner and single point of accountability for IRT protocol assessments, requirements elicitation, system deployments, and resupply
  • Work independently and assume decision-making responsibilities on assigned projects
  • Collaborate with the IRT Leadership Team to ensure BMS standards and address requests by study teams that are not within these standards or best practice
  • Bring issues of concern or system failure to the immediate attention of the IRT Leadership Team
  • Maintain vendor performance quality events in ADI log
  • Support IRT improvement initiatives and manage improvement projects that impact daily operations to improve efficiency
  • Support key department and enterprise level initiatives as the IRT representative
  • Generate and oversee patient and container randomization schedules, ensuring parameters reflect the protocol and drug supply requirements
  • Distribute patient randomization and container schedules to Clinical Supply Operations and IRT vendors
  • Participate in IRT vendor relationships and oversight to ensure delivery of IRT systems and seamless services; foster a collaborative relationship
  • Consult and ensure on-time delivery of user acceptance testing of IRT systems consistent with BMS SOPs and procedures
  • Foster collaboration and best practices with the IT QA organization
  • Ensure systems and associated documentation are compliant with all Regulatory requirements, including cGMP, 21 CFR Part 11, ICH E6 (R2) as well as in accordance with BMS SOPs and processes
  • Ensure effective system access and functionality across all countries and all user locations
  • Ensure on-time development of IRT data transfers with vendors and/or third-party vendors
  • Act as the primary contact for assigned studies for the cross-functional study team and vendor during IRT Maintenance
  • Provide timely response to all randomization/IRT issues (including data integrations and delivery) that arise during IRT lifecycle and ensure they are resolved
  • Support all unblinding activities
  • Ensure eTMF compliance at the study level in accordance with group and BMS guidance
  • Engage and support study and CSMT project teams as deemed necessary
  • Ensure delivery of data to BMS departments and third-party vendors consistent with BMS SOPs and forms
  • Perform additional tasks within scope of expertise and experience as assigned by the supervisor in pursuit of BMS goals

Target Your Resume for "Manager, Interactive Response Technology (IRT)" , Bristol-Myers Squibb

Get personalized recommendations to optimize your resume specifically for Manager, Interactive Response Technology (IRT). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Manager, Interactive Response Technology (IRT)" , Bristol-Myers Squibb

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

PharmaceuticalPharmaceuticalHealthcare

Answer 10 quick questions to check your fit for Manager, Interactive Response Technology (IRT) @ Bristol-Myers Squibb.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.