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Bristol-Myers Squibb logo

Manager - Patient Assistance Program

Bristol-Myers Squibb

Manager - Patient Assistance Program

Bristol-Myers Squibb logo

Bristol-Myers Squibb

full-time

Posted: December 5, 2025

Number of Vacancies: 1

Job Description

Manage partnerships with external vendors and conduct periodic (weekly/ monthly/ quarterly) reviews of the vendors to monitor their performance as per the agreed upon KPIs Coordinate with stakeholders from other internal functions (Compliance, Legal, Commercial, Medical, Supply Chain, IT, Pricing) for efficient operation of PAP and timely resolution of any issues Analyze reports and curate actionable insights that can be disseminated to relevant internal stakeholders Participate and coordinate relevant multi-stakeholder forums regarding PAP and share insights/updates during the meetings Manage vendor agreements/contracts and review invoices prior to processing Support forecasting of PAP related requirements Create and update relevant SOPs that govern the entire PAP/PSP process Ensure all vendor personnel are trained in the SOP and all relevant BMS Policies and Processes Monitor exceptions to BMS SOPs, policies and processes; and seek relevant internal approvals wherever required Proactively identify any risks and highlight to relevant internal stakeholders Implement/oversee implementation of corrective and preventive actions to address risks identified during audits or routing monitoring Supporting People with Disabilities Strategic and Critical thinking Data analysis and management Project Management Problem Solving/Solution-oriented Resilience Presentation and Interpersonal Communication Cross-functional collaboration Microsoft Office Bachelors degree with 5+ years of work experience 2+ years of managing PAP/PSPs at a multinational Pharma Company in India 5+ years of managing stakeholders from different functions/departments Knowledge of Pharma Supply Chain process

Key Responsibilities

  • Manage partnerships with external vendors
  • Conduct periodic (weekly/monthly/quarterly) reviews of vendors to monitor performance against KPIs
  • Coordinate with stakeholders from Compliance, Legal, Commercial, Medical, Supply Chain, IT, and Pricing for efficient operation of PAP
  • Analyze reports and curate actionable insights for internal stakeholders
  • Participate and coordinate multi-stakeholder forums regarding PAP
  • Share insights and updates during meetings
  • Manage vendor agreements and contracts
  • Review invoices prior to processing
  • Support forecasting of PAP related requirements
  • Create and update Standard Operating Procedures (SOPs) governing the PAP/PSP process
  • Ensure all vendor personnel are trained in SOPs and relevant company policies and processes
  • Monitor exceptions to SOPs, policies, and processes
  • Seek relevant internal approvals for exceptions
  • Proactively identify and highlight risks to internal stakeholders
  • Implement/oversee implementation of corrective and preventive actions to address risks identified during audits or routine monitoring

Required Qualifications

  • Bachelor's degree
  • + years of work experience
  • + years of managing Patient Assistance Programs (PAP)/Patient Support Programs (PSP) at a multinational Pharma Company in India
  • + years of managing stakeholders from different functions/departments
  • Knowledge of Pharma Supply Chain process

Skills Required

  • Strategic and critical thinking
  • Data analysis and management
  • Project management
  • Problem solving/solution-oriented approach
  • Resilience
  • Presentation and interpersonal communication
  • Cross-functional collaboration
  • Proficiency in Microsoft Office

Locations

  • Mumbai MH, India

Salary

Salary not disclosed

Estimated Salary Rangemedium confidence

800,000 - 1,500,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strategic and critical thinkingintermediate
  • Data analysis and managementintermediate
  • Project managementintermediate
  • Problem solving/solution-oriented approachintermediate
  • Resilienceintermediate
  • Presentation and interpersonal communicationintermediate
  • Cross-functional collaborationintermediate
  • Proficiency in Microsoft Officeintermediate

Required Qualifications

  • Bachelor's degree (experience)
  • + years of work experience (experience)
  • + years of managing Patient Assistance Programs (PAP)/Patient Support Programs (PSP) at a multinational Pharma Company in India (experience)
  • + years of managing stakeholders from different functions/departments (experience)
  • Knowledge of Pharma Supply Chain process (experience)

Responsibilities

  • Manage partnerships with external vendors
  • Conduct periodic (weekly/monthly/quarterly) reviews of vendors to monitor performance against KPIs
  • Coordinate with stakeholders from Compliance, Legal, Commercial, Medical, Supply Chain, IT, and Pricing for efficient operation of PAP
  • Analyze reports and curate actionable insights for internal stakeholders
  • Participate and coordinate multi-stakeholder forums regarding PAP
  • Share insights and updates during meetings
  • Manage vendor agreements and contracts
  • Review invoices prior to processing
  • Support forecasting of PAP related requirements
  • Create and update Standard Operating Procedures (SOPs) governing the PAP/PSP process
  • Ensure all vendor personnel are trained in SOPs and relevant company policies and processes
  • Monitor exceptions to SOPs, policies, and processes
  • Seek relevant internal approvals for exceptions
  • Proactively identify and highlight risks to internal stakeholders
  • Implement/oversee implementation of corrective and preventive actions to address risks identified during audits or routine monitoring

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Bristol-Myers Squibb logo

Manager - Patient Assistance Program

Bristol-Myers Squibb

Manager - Patient Assistance Program

Bristol-Myers Squibb logo

Bristol-Myers Squibb

full-time

Posted: December 5, 2025

Number of Vacancies: 1

Job Description

Manage partnerships with external vendors and conduct periodic (weekly/ monthly/ quarterly) reviews of the vendors to monitor their performance as per the agreed upon KPIs Coordinate with stakeholders from other internal functions (Compliance, Legal, Commercial, Medical, Supply Chain, IT, Pricing) for efficient operation of PAP and timely resolution of any issues Analyze reports and curate actionable insights that can be disseminated to relevant internal stakeholders Participate and coordinate relevant multi-stakeholder forums regarding PAP and share insights/updates during the meetings Manage vendor agreements/contracts and review invoices prior to processing Support forecasting of PAP related requirements Create and update relevant SOPs that govern the entire PAP/PSP process Ensure all vendor personnel are trained in the SOP and all relevant BMS Policies and Processes Monitor exceptions to BMS SOPs, policies and processes; and seek relevant internal approvals wherever required Proactively identify any risks and highlight to relevant internal stakeholders Implement/oversee implementation of corrective and preventive actions to address risks identified during audits or routing monitoring Supporting People with Disabilities Strategic and Critical thinking Data analysis and management Project Management Problem Solving/Solution-oriented Resilience Presentation and Interpersonal Communication Cross-functional collaboration Microsoft Office Bachelors degree with 5+ years of work experience 2+ years of managing PAP/PSPs at a multinational Pharma Company in India 5+ years of managing stakeholders from different functions/departments Knowledge of Pharma Supply Chain process

Key Responsibilities

  • Manage partnerships with external vendors
  • Conduct periodic (weekly/monthly/quarterly) reviews of vendors to monitor performance against KPIs
  • Coordinate with stakeholders from Compliance, Legal, Commercial, Medical, Supply Chain, IT, and Pricing for efficient operation of PAP
  • Analyze reports and curate actionable insights for internal stakeholders
  • Participate and coordinate multi-stakeholder forums regarding PAP
  • Share insights and updates during meetings
  • Manage vendor agreements and contracts
  • Review invoices prior to processing
  • Support forecasting of PAP related requirements
  • Create and update Standard Operating Procedures (SOPs) governing the PAP/PSP process
  • Ensure all vendor personnel are trained in SOPs and relevant company policies and processes
  • Monitor exceptions to SOPs, policies, and processes
  • Seek relevant internal approvals for exceptions
  • Proactively identify and highlight risks to internal stakeholders
  • Implement/oversee implementation of corrective and preventive actions to address risks identified during audits or routine monitoring

Required Qualifications

  • Bachelor's degree
  • + years of work experience
  • + years of managing Patient Assistance Programs (PAP)/Patient Support Programs (PSP) at a multinational Pharma Company in India
  • + years of managing stakeholders from different functions/departments
  • Knowledge of Pharma Supply Chain process

Skills Required

  • Strategic and critical thinking
  • Data analysis and management
  • Project management
  • Problem solving/solution-oriented approach
  • Resilience
  • Presentation and interpersonal communication
  • Cross-functional collaboration
  • Proficiency in Microsoft Office

Locations

  • Mumbai MH, India

Salary

Salary not disclosed

Estimated Salary Rangemedium confidence

800,000 - 1,500,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strategic and critical thinkingintermediate
  • Data analysis and managementintermediate
  • Project managementintermediate
  • Problem solving/solution-oriented approachintermediate
  • Resilienceintermediate
  • Presentation and interpersonal communicationintermediate
  • Cross-functional collaborationintermediate
  • Proficiency in Microsoft Officeintermediate

Required Qualifications

  • Bachelor's degree (experience)
  • + years of work experience (experience)
  • + years of managing Patient Assistance Programs (PAP)/Patient Support Programs (PSP) at a multinational Pharma Company in India (experience)
  • + years of managing stakeholders from different functions/departments (experience)
  • Knowledge of Pharma Supply Chain process (experience)

Responsibilities

  • Manage partnerships with external vendors
  • Conduct periodic (weekly/monthly/quarterly) reviews of vendors to monitor performance against KPIs
  • Coordinate with stakeholders from Compliance, Legal, Commercial, Medical, Supply Chain, IT, and Pricing for efficient operation of PAP
  • Analyze reports and curate actionable insights for internal stakeholders
  • Participate and coordinate multi-stakeholder forums regarding PAP
  • Share insights and updates during meetings
  • Manage vendor agreements and contracts
  • Review invoices prior to processing
  • Support forecasting of PAP related requirements
  • Create and update Standard Operating Procedures (SOPs) governing the PAP/PSP process
  • Ensure all vendor personnel are trained in SOPs and relevant company policies and processes
  • Monitor exceptions to SOPs, policies, and processes
  • Seek relevant internal approvals for exceptions
  • Proactively identify and highlight risks to internal stakeholders
  • Implement/oversee implementation of corrective and preventive actions to address risks identified during audits or routine monitoring

Target Your Resume for "Manager - Patient Assistance Program" , Bristol-Myers Squibb

Get personalized recommendations to optimize your resume specifically for Manager - Patient Assistance Program. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Manager - Patient Assistance Program" , Bristol-Myers Squibb

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

PharmaceuticalPharmaceuticalHealthcare

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