Handle cases of people-related issues such as performance management, behaviors concerns, disciplinary actions for policy violation, and other investigations into discrimination or harassment claims as assigned. Provide counsel and facilitate the prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with BMS policies, practices, and legal considerations. Consult and coach managers and people leaders on employee relations issues spanning all levels within the organization. Provide advice and counsel on HR practices and policy. Conduct investigations, research policies/practices, create and gather documentation, make recommendations, and implement resolutions when applicable. Ensure compliance and consistency in the execution of Employee Relations cases. Participate in the identification of employee relations trends and partner with ER Leads on identifying solutions. Develop effective relationships with the business to promote good employee relations across the organization. Interact with HR Business Partners, and other HR functions, to ensure a high level of employee satisfaction & engagement. Maintain strict confidentiality throughout conversations and investigations. Manage highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations. Ensure that the Company operates within current and local employment law to maintain its reputation as a good employer. Maintain strong business acumen while maintaining objectivity in work. Required to work with several different HR Business Partners and several different parts of BMS business units. Must be able to manage multiple projects and cases at any given time. May be required to work some off-shift hours to support cases or investigations at operations with multi-shift environments. Some travel (approximately 10-15%) may be required. Will work with remote locations frequently virtually (Phone and Teams). Must be able to work with all levels of the organization including hourly and salaried workforce. Bachelor's Degree 8+ years of HR or Employee Relations experience 5+ years of HR or Employee Relations experience with an advanced degree in law, human resources, or employee/labor relations Knowledge of India employment legislations and compliance requirements Hindi fluency preferred. Experience in employee relations Experience with employment law (India) Experience in ER procedures and processes Experience in project management Experience with locally relevant employee representative bodies, works councils, trade unions and/or POSH Committee preferred. Ability to seek, collect and synthesize information from a variety of sources, to influence and apply sound judgment to enable strategic and leadership decision making.