Accountable to ensure completion of production tasks for Cell Therapy products to support product Value Stream outputs according to Current Good Manufacturing Practices (cGMP's) following the current, approved Standard Operating Procedures (SOPs) and Work Instructions (WIs) by all team members across 4 QUAD shifts to support 24 hr /7 day operation. Take personal responsibility to work safely and drive accountability and process for team members to do the same. Perform regular safety Gemba walks, identify the hazards associated with team's work and demonstrate safe behavior when operating and maintaining equipment to prevent injuries or incidents. Accountable for the Production Records/Process Documentation produced by the team. Execute/perform batch record reviews (BRR) or Electronic Batch Record review by exception and ensure that all documentation produced by the team follows the ALCOA+ principles. Perform Cell Therapy production steps to maintain hands-on expert knowledge of each Unit Operation, role model good execution and behaviors for team members and if necessary, able to backfill execution resources to meet the production schedule. Responsible to provide the Production Scheduling team with information (daily, weekly monthly) on the availability of production resources and task execution/progression. Actively define team priorities and adjust as necessary to align with site and or functional priorities, establish the team goals and monitor, measure and assess the performance/completion of the team production activities and goals. Reports out performance metrics and goal progress daily, weekly, monthly in functional and site Tier meetings and the site metric control plans. Drive completion, adherence to training requirements and assess appropriate level of training for team members, completes their training plan on time and ensures proficiency and qualification to perform the production tasks. Monitors team training due dates and maintains the trained status of all team members by ensuring appropriate time is allocated to training activities. Support building of a high performing team of Managers, Operators and Supervisors to help recruit exceptional people, conducts interviews/reviews candidate suitability, and provides meaningful feedback to current and future employees/leadership, Talent Acquisition and HR partners. Build a culture of ethics and decision making. Responsible to create/manage Workday profiles for all new hired staff and administering the performance review process, differentiating performance, giving recognition when deserved and continuous feedback to improve performance and ensure behavior not aligned with the BMS values. Conduct regular 1:1 meetings/skip levels with team members to mentor, develop/motivate individuals, and enable team members with their professional development. Lead troubleshooting activities for the team and provide ownership of Deviations occurring in area, capture the relevant background and potential causal factor information in a timely fashion. Author clear, concise and factually complete description of events that led to the deviation and enter the deviation record information in the system. Report out deviation progress, helps maintain proper deviation metrics, identify repeat causes of deviations and closes out all deviations on time. Build trust and productive relationships with peers and stakeholders while driving collaboration across the company and external partners Define strategic projects, change controls and CAPAs as required to restore area performance and ensure optimal compliance levels. Identify strategic and operational issues both internally and externally, develop proposals, outline solutions, and provide time commitments and resources to resolve. Act as a change agent in a fast-paced environment to promote flexibility, creativity, and accountability. Effectively control expenses within their influence (OT, Supplies, T&E). Lead by example, role model leadership behaviors and drives their team to adhere to the BMS values of Inclusion, Accountability, Innovation, Urgency and Passion. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Advanced knowledge of cGMP/GDP/Pharmaceutical regulations and applications. Advanced knowledge of cryopreservation, material handling and logistics including best industry practices, application of principles, concepts, practices, standards, validation, and qualification. Strong knowledge and application of OSHA, DEA, USP and other applicable WH regulations. Proficiency in ERP systems / WMS Applications, MES and analytics tools. Proficiency in system and application use for business operations. Proficiency in MS Office applications. Proficiency in analytical, problem-solving, critical thinking skills and strong situational decision making. Proficient organizational and time management skills. Strong written and verbal communication skills. Intermediate presentation development and delivery skills. Ability to adapt to changing business conditions while maintaining appropriate level of controls and compliance with regulatory requirements. Ability to travel 10% of time. Bachelor's degree in supply chain, engineering, life sciences, information systems, business management or related fields. An equivalent combination of education, experience and training may substitute. 5+ years relevant work experience required in a regulated pharmaceutical manufacturing environment. 5+ years' experience in manufacturing areas. 3+ years direct supervisor / personal management experience. Understanding of cell culture, cryopreservation, purification, and aseptic processing or lab technique. Ability to work around laboratories and controlled, enclosed, restricted areas.