Sr. Specialist, Benefit Operations
Bristol-Myers Squibb
Sr. Specialist, Benefit Operations
Job Description
Responsible for the effective, end to end operation of benefits programs for assigned markets, ensuring efficiency and positive customer experience Understand, interpret, and communicate benefit plan provisions and processes Proactively document all processes and activities, drafting and updating Local Work Instructions (LWI's) and Knowledge Articles, including defining streamlined processes for all applicable scenarios Drive implementation of new benefits / benefit designs and process changes into operations, process improvement activities and other projects related to benefit programs Execute and administer day to day activities related to benefit plan eligibility, enrolments, status changes, terminations and claims, including Manage renewals and enrolment windows in partnership with benefits system provider and Benefits Strategy and Delivery Management teams. Assist with compliance and governance of all total rewards plans including identifying risks, participating in audits and delivering corrective actions Supporting People with Disabilities Bachelor's degree or equivalent experience In depth experience in Benefits Administration Demonstrated analytical abilities and attention to detail General knowledge and understanding of HR policies, processes, regional Employment Laws and Benefits legislative requirements for the relevant region Proficiency in Excel, particularly vlookups and pivot tables, and other Microsoft Office applications Experience working in a rapid, fast-moving environment which is both complex and changing, together with the ability to successfully manage multiple competing tasks and priorities Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs Experience working in a multi-cultural/multi-country work environment Ability to network across a global organization in order to align with organization objectives and strategy Ability to present complex technical information in a clear and understandable way to staff, callers, and functional business and technical groups Demonstrated continuous improvement mindset Practical operational experience of other HR processes, e.g., talent acquisition, payroll, performance Experience working within an HR Shared Services delivery model Experience working with current BMS HR and Benefits enabling systems: Workday, ServiceNow, Darwin, Morneau Shepell's Ariel Experience in coaching others to build capabilities or enhance functional depth Proficiency in English required plus Italian or Spanish, preferred
About the Role/Company
- Supporting People with Disabilities
Key Responsibilities
- Ensure effective, end-to-end operation of benefits programs for assigned markets
- Understand, interpret, and communicate benefit plan provisions and processes
- Proactively document all processes and activities, including drafting and updating Local Work Instructions (LWI's) and Knowledge Articles
- Define streamlined processes for all applicable scenarios
- Drive implementation of new benefits/benefit designs and process changes into operations
- Execute and administer day-to-day activities related to benefit plan eligibility, enrollments, status changes, terminations, and claims
- Manage renewals and enrollment windows in partnership with benefits system provider and Benefits Strategy and Delivery Management teams
- Assist with compliance and governance of all total rewards plans
- Identify risks, participate in audits, and deliver corrective actions
Required Qualifications
- Bachelor's degree or equivalent experience
- In depth experience in Benefits Administration
- Proficiency in English
Preferred Qualifications
- Proficiency in Italian or Spanish
- Experience working within an HR Shared Services delivery model
- Experience with current BMS HR and Benefits enabling systems: Workday, ServiceNow, Darwin, Morneau Shepell's Ariel
- Practical operational experience of other HR processes, e.g., talent acquisition, payroll, performance
- Experience in coaching others to build capabilities or enhance functional depth
Skills Required
- Demonstrated analytical abilities and attention to detail
- General knowledge and understanding of HR policies, processes, regional Employment Laws, and Benefits legislative requirements for the relevant region
- Proficiency in Excel, particularly vlookups and pivot tables, and other Microsoft Office applications
- Ability to work in a rapid, fast-moving environment which is both complex and changing
- Ability to successfully manage multiple competing tasks and priorities
- Ability to use business judgment when assessing requirements and performance to identify the right solution to meet business needs
- Experience working in a multi-cultural/multi-country work environment
- Ability to network across a global organization to align with organization objectives and strategy
- Ability to present complex technical information in a clear and understandable way to staff, callers, and functional business and technical groups
- Demonstrated continuous improvement mindset
Locations
- Warsaw, PL
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
60,000 - 90,000 PLN / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Demonstrated analytical abilities and attention to detailintermediate
- General knowledge and understanding of HR policies, processes, regional Employment Laws, and Benefits legislative requirements for the relevant regionintermediate
- Proficiency in Excel, particularly vlookups and pivot tables, and other Microsoft Office applicationsintermediate
- Ability to work in a rapid, fast-moving environment which is both complex and changingintermediate
- Ability to successfully manage multiple competing tasks and prioritiesintermediate
- Ability to use business judgment when assessing requirements and performance to identify the right solution to meet business needsintermediate
- Experience working in a multi-cultural/multi-country work environmentintermediate
- Ability to network across a global organization to align with organization objectives and strategyintermediate
- Ability to present complex technical information in a clear and understandable way to staff, callers, and functional business and technical groupsintermediate
- Demonstrated continuous improvement mindsetintermediate
Required Qualifications
- Bachelor's degree or equivalent experience (experience)
- In depth experience in Benefits Administration (experience)
- Proficiency in English (experience)
Preferred Qualifications
- Proficiency in Italian or Spanish (experience)
- Experience working within an HR Shared Services delivery model (experience)
- Experience with current BMS HR and Benefits enabling systems: Workday, ServiceNow, Darwin, Morneau Shepell's Ariel (experience)
- Practical operational experience of other HR processes, e.g., talent acquisition, payroll, performance (experience)
- Experience in coaching others to build capabilities or enhance functional depth (experience)
Responsibilities
- Ensure effective, end-to-end operation of benefits programs for assigned markets
- Understand, interpret, and communicate benefit plan provisions and processes
- Proactively document all processes and activities, including drafting and updating Local Work Instructions (LWI's) and Knowledge Articles
- Define streamlined processes for all applicable scenarios
- Drive implementation of new benefits/benefit designs and process changes into operations
- Execute and administer day-to-day activities related to benefit plan eligibility, enrollments, status changes, terminations, and claims
- Manage renewals and enrollment windows in partnership with benefits system provider and Benefits Strategy and Delivery Management teams
- Assist with compliance and governance of all total rewards plans
- Identify risks, participate in audits, and deliver corrective actions
Tags & Categories
Sr. Specialist, Benefit Operations
Bristol-Myers Squibb
Sr. Specialist, Benefit Operations
Job Description
Responsible for the effective, end to end operation of benefits programs for assigned markets, ensuring efficiency and positive customer experience Understand, interpret, and communicate benefit plan provisions and processes Proactively document all processes and activities, drafting and updating Local Work Instructions (LWI's) and Knowledge Articles, including defining streamlined processes for all applicable scenarios Drive implementation of new benefits / benefit designs and process changes into operations, process improvement activities and other projects related to benefit programs Execute and administer day to day activities related to benefit plan eligibility, enrolments, status changes, terminations and claims, including Manage renewals and enrolment windows in partnership with benefits system provider and Benefits Strategy and Delivery Management teams. Assist with compliance and governance of all total rewards plans including identifying risks, participating in audits and delivering corrective actions Supporting People with Disabilities Bachelor's degree or equivalent experience In depth experience in Benefits Administration Demonstrated analytical abilities and attention to detail General knowledge and understanding of HR policies, processes, regional Employment Laws and Benefits legislative requirements for the relevant region Proficiency in Excel, particularly vlookups and pivot tables, and other Microsoft Office applications Experience working in a rapid, fast-moving environment which is both complex and changing, together with the ability to successfully manage multiple competing tasks and priorities Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs Experience working in a multi-cultural/multi-country work environment Ability to network across a global organization in order to align with organization objectives and strategy Ability to present complex technical information in a clear and understandable way to staff, callers, and functional business and technical groups Demonstrated continuous improvement mindset Practical operational experience of other HR processes, e.g., talent acquisition, payroll, performance Experience working within an HR Shared Services delivery model Experience working with current BMS HR and Benefits enabling systems: Workday, ServiceNow, Darwin, Morneau Shepell's Ariel Experience in coaching others to build capabilities or enhance functional depth Proficiency in English required plus Italian or Spanish, preferred
About the Role/Company
- Supporting People with Disabilities
Key Responsibilities
- Ensure effective, end-to-end operation of benefits programs for assigned markets
- Understand, interpret, and communicate benefit plan provisions and processes
- Proactively document all processes and activities, including drafting and updating Local Work Instructions (LWI's) and Knowledge Articles
- Define streamlined processes for all applicable scenarios
- Drive implementation of new benefits/benefit designs and process changes into operations
- Execute and administer day-to-day activities related to benefit plan eligibility, enrollments, status changes, terminations, and claims
- Manage renewals and enrollment windows in partnership with benefits system provider and Benefits Strategy and Delivery Management teams
- Assist with compliance and governance of all total rewards plans
- Identify risks, participate in audits, and deliver corrective actions
Required Qualifications
- Bachelor's degree or equivalent experience
- In depth experience in Benefits Administration
- Proficiency in English
Preferred Qualifications
- Proficiency in Italian or Spanish
- Experience working within an HR Shared Services delivery model
- Experience with current BMS HR and Benefits enabling systems: Workday, ServiceNow, Darwin, Morneau Shepell's Ariel
- Practical operational experience of other HR processes, e.g., talent acquisition, payroll, performance
- Experience in coaching others to build capabilities or enhance functional depth
Skills Required
- Demonstrated analytical abilities and attention to detail
- General knowledge and understanding of HR policies, processes, regional Employment Laws, and Benefits legislative requirements for the relevant region
- Proficiency in Excel, particularly vlookups and pivot tables, and other Microsoft Office applications
- Ability to work in a rapid, fast-moving environment which is both complex and changing
- Ability to successfully manage multiple competing tasks and priorities
- Ability to use business judgment when assessing requirements and performance to identify the right solution to meet business needs
- Experience working in a multi-cultural/multi-country work environment
- Ability to network across a global organization to align with organization objectives and strategy
- Ability to present complex technical information in a clear and understandable way to staff, callers, and functional business and technical groups
- Demonstrated continuous improvement mindset
Locations
- Warsaw, PL
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
60,000 - 90,000 PLN / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Demonstrated analytical abilities and attention to detailintermediate
- General knowledge and understanding of HR policies, processes, regional Employment Laws, and Benefits legislative requirements for the relevant regionintermediate
- Proficiency in Excel, particularly vlookups and pivot tables, and other Microsoft Office applicationsintermediate
- Ability to work in a rapid, fast-moving environment which is both complex and changingintermediate
- Ability to successfully manage multiple competing tasks and prioritiesintermediate
- Ability to use business judgment when assessing requirements and performance to identify the right solution to meet business needsintermediate
- Experience working in a multi-cultural/multi-country work environmentintermediate
- Ability to network across a global organization to align with organization objectives and strategyintermediate
- Ability to present complex technical information in a clear and understandable way to staff, callers, and functional business and technical groupsintermediate
- Demonstrated continuous improvement mindsetintermediate
Required Qualifications
- Bachelor's degree or equivalent experience (experience)
- In depth experience in Benefits Administration (experience)
- Proficiency in English (experience)
Preferred Qualifications
- Proficiency in Italian or Spanish (experience)
- Experience working within an HR Shared Services delivery model (experience)
- Experience with current BMS HR and Benefits enabling systems: Workday, ServiceNow, Darwin, Morneau Shepell's Ariel (experience)
- Practical operational experience of other HR processes, e.g., talent acquisition, payroll, performance (experience)
- Experience in coaching others to build capabilities or enhance functional depth (experience)
Responsibilities
- Ensure effective, end-to-end operation of benefits programs for assigned markets
- Understand, interpret, and communicate benefit plan provisions and processes
- Proactively document all processes and activities, including drafting and updating Local Work Instructions (LWI's) and Knowledge Articles
- Define streamlined processes for all applicable scenarios
- Drive implementation of new benefits/benefit designs and process changes into operations
- Execute and administer day-to-day activities related to benefit plan eligibility, enrollments, status changes, terminations, and claims
- Manage renewals and enrollment windows in partnership with benefits system provider and Benefits Strategy and Delivery Management teams
- Assist with compliance and governance of all total rewards plans
- Identify risks, participate in audits, and deliver corrective actions
Tags & Categories