Inbound Sales Lead

Location: Team Sales & Success

Team: Country Makati / Philippines

About the Role

Join the team redefining how the world experiences design. At Canva, our mission is to empower everyone to design anything and publish anywhere, and our Inbound Sales Lead will play a pivotal role in scaling this vision through our dynamic SMB sales team in Manila. As a hands-on leader in our Sales & Success team, you'll guide a group of passionate inside sales reps, turning inbound leads into thriving Canva Enterprise customers who unlock the power of visual communication for their businesses. In this hybrid role based in Makati, Philippines, you'll lead with a coaching mindset, fostering a high-performance culture infused with Canva's collaborative, innovative spirit. You'll dive deep into sales metrics using tools like Salesforce and Gong, providing pipeline support, deal strategies, and data-driven insights to exceed revenue goals. Partnering across Marketing, Customer Success, and Product teams, you'll enhance the end-to-end customer journey, implementing scalable processes that blend creativity with commercial success in our fast-evolving environment. You'll thrive if you bring 5+ years of sales leadership experience, including 2+ years managing inside sales in high-growth settings, with a passion for SMB nuances and team development. Comfortable with shifting schedules to support our global business, you'll champion Canva's design-first ethos, recruiting top talent and building a team that not only hits targets but embodies our values of delighting customers and embracing change. This is your chance to lead at the intersection of sales excellence and creative empowerment.

Key Responsibilities

• Lead, mentor, and develop a team of inside sales representatives focused on SMB customers to meet and exceed revenue targets
• Provide hands-on coaching, pipeline management, and deal strategy support to drive sales effectiveness
• Foster a high-performance, customer-centric sales culture through best practices and continuous training
• Analyze sales metrics and data to identify trends, optimize team performance, and inform strategic decisions
• Partner cross-functionally with Sales, Marketing, Customer Success, and Product teams to enhance the customer journey
• Implement scalable sales processes, tools, and methodologies to maximize efficiency and productivity
• Recruit, onboard, and develop top inside sales talent to support Canva's rapid growth
• Drive revenue growth by converting inbound leads into paying Canva Enterprise customers
• Champion Canva's design-first mission in all customer interactions and team strategies
• Monitor team performance against KPIs and adjust strategies to align with business goals

Required Qualifications

• 5+ years of proven experience in sales leadership roles
• At least 2 years managing inside sales teams in high-growth SaaS environments
• Demonstrated success leading SMB sales teams to exceed revenue targets
• Strong experience with CRM tools like Salesforce and sales intelligence platforms like Gong
• Track record of building and scaling high-performing sales teams
• Experience in data-driven sales strategy and performance optimization
• Proficiency in sales methodologies for SMB customer cycles
• Ability to work flexible schedules in a global, fast-paced environment

Preferred Qualifications

• Experience selling design, creative, or productivity software solutions
• Background in coaching and developing sales talent in collaborative cultures
• Familiarity with cross-functional partnerships in Marketing, Product, and Customer Success
• Proven success in hybrid/remote team leadership
• Knowledge of APAC sales markets and SMB dynamics
• Experience with sales automation and pipeline management tools

Required Skills

• Sales leadership and team management
• Hands-on coaching and mentoring
• Data analysis and metrics-driven decision making
• CRM proficiency (Salesforce)
• Sales intelligence tools (Gong)
• SMB sales cycle expertise
• Pipeline and deal management
• Cross-functional collaboration
• Process optimization and scaling
• Talent recruitment and onboarding
• Customer-centric communication
• Analytical problem-solving
• Adaptability in fast-paced environments
• Performance motivation and culture building
• Strategic revenue planning
• Global team coordination

Benefits

• Competitive salary with attractive commission structure and performance-based incentives
• Equity packages to share in Canva's success
• Inclusive parental leave policy supporting all parents and carers
• Annual Vibe & Thrive allowance for wellbeing, social connection, and office setup
• Flexible leave options to recharge and support personal needs
• Hybrid work model with Manila office access and global collaboration tools
• Professional development opportunities in a design-forward culture
• Health and wellness programs tailored to Canvanauts' needs
• Regular team events fostering creativity and connection

Canva is an equal opportunity employer.