Inside Sales Specialist

Location: Team Sales & Success

Team: Country Makati City / Philippines

About the Role

Join the team redefining how the world experiences design. At Canva, our Inside Sales Specialists are at the heart of our mission to empower everyone—from solopreneurs to global enterprises—to create stunning visuals effortlessly. Based in our buzzing Manila office in Makati City, you'll thrive in a hybrid environment that blends collaboration, innovation, and fun, working alongside passionate Canvanauts who celebrate creativity and customer success. In this role, you'll engage inbound leads excited about Canva's intuitive design platform, guiding them from curiosity to confident subscribers. You'll listen deeply to their design challenges, showcase Canva's powerful features through live demos, educate on premium plans, negotiate deals, and close sales to smash revenue targets—all while maintaining meticulous CRM records and partnering with Marketing, Customer Success, and Product teams to refine our processes. We're looking for a self-motivated sales rockstar with proven inbound experience in SaaS or tech, fluent English skills, CRM proficiency, and a knack for high-energy environments. If you love turning prospects into raving Canva fans, adapt to shifting schedules, and contribute to our collaborative culture, you'll fit right in. Experience with tools like Salesforce, Gong, or Outreach is a bonus, but your passion for helping others unlock their creative potential is what matters most. What's in it for you? Beyond competitive pay, commissions, equity, and wellness perks, you'll join a team that's scaling global impact while fostering genuine connections. Check out lifeatcanva.com to see how we weave magic into every day.

Key Responsibilities

• Respond promptly and professionally to inbound inquiries via phone, email, and chat from potential customers
• Build rapport with prospects by actively listening to their design challenges and providing tailored Canva solutions
• Educate customers on Canva's subscription plans, premium features, and value propositions
• Conduct engaging product demonstrations to showcase how Canva transforms design workflows
• Provide accurate pricing, negotiate terms, and close sales to meet monthly and quarterly revenue targets
• Maintain accurate CRM records of interactions, sales activities, and pipeline management
• Collaborate with Marketing, Customer Success, and Product teams to enhance sales processes
• Stay informed on industry trends, competitors, and market dynamics to position Canva effectively
• Drive customer satisfaction by ensuring seamless sales experiences from lead to close
• Contribute to team goals by sharing insights on customer needs and design pain points

Required Qualifications

• Proven track record of success in inbound sales, ideally within technology, SaaS, or digital marketing environments
• Strong proficiency in English; additional languages are a plus
• Experience using CRM software such as Salesforce
• Demonstrated ability to exceed sales targets in fast-paced environments
• Comfortable with flexible, shifting schedules based on business needs
• Tech-savvy with familiarity in sales productivity tools
• Bachelor's degree or equivalent experience in sales or business

Preferred Qualifications

• Experience with Gong, Outreach, or LinkedIn Navigator
• Background in design tools, creative software, or visual content creation
• Previous work in a hybrid or remote sales environment
• Fluency in Tagalog or other APAC languages
• Sales experience specifically in subscription-based SaaS products

Required Skills

• Inbound sales expertise
• Exceptional verbal and written communication
• Active listening and rapport-building
• Persuasive product demonstration skills
• CRM proficiency (Salesforce)
• Sales productivity tools (Gong, Outreach, LinkedIn Navigator)
• Results-driven mindset
• Adaptability in fast-paced environments
• Customer needs analysis
• Pricing negotiation and deal closing
• Pipeline management
• Cross-functional collaboration
• Industry trend awareness
• Tech-savviness
• Resilience under pressure
• Design tool familiarity

Benefits

• Competitive salary with attractive commission structure and performance incentives
• Equity packages to share in Canva's success
• Inclusive parental leave policy supporting all parents and carers
• Annual Vibe & Thrive allowance for wellbeing, social connection, and office setup
• Flexible leave options to recharge and support personal needs
• Hybrid work model in vibrant Manila office with collaborative culture
• Virtual interviews and ongoing professional development opportunities
• Access to Canva's innovative tools and global team network

Canva is an equal opportunity employer.