Operations Business Partner, Growth

Location: Team People

Team: Country Sydney / Australia

About the Role

Join Canva's Growth team as an Operations Business Partner, where you'll supercharge how our ~500-person global organization of engineers, product managers, data scientists, designers, strategists, and operations professionals delivers, connects, and scales. Reporting to the Growth team's Chief of Staff, you'll primarily partner with the Revenue Platform Group (~120+ team), powering Canva's pricing, global payments, subscriptions, billing, fraud prevention, and monetization models. In this hybrid role based in Sydney, Australia, you'll drive clarity, momentum, and cohesion in a fast-moving environment of high-stakes goals and shifting priorities, embodying Canva's design-focused, collaborative culture. You'll strengthen group operations by owning planning, rituals, and scalable processes; champion a thriving culture through inclusive initiatives and events; and navigate chaos with structure, keeping distributed teams joyful and aligned. Partnering closely with leadership and peers across the Growth Supergroup, you'll facilitate workshops, All-Hands, and communications that foster connection and unblock progress, ensuring Revenue Platform operates at its best within Canva's innovative ecosystem. Perfect for a natural connector who thrives in ambiguity, this role offers the chance to bring energy, joy, and structure to complex work while role-modeling Canva's values. With equity, flexible leave, wellbeing allowances, and a vibrant hybrid setup across Sydney, Melbourne, Brisbane, Perth, and Adelaide, you'll contribute to our crazy big goals amid moments of magic and connectivity. If you're passionate about team culture, bias-to-action, and design-driven innovation, apply to help shape how Canva scales delightfully.

Key Responsibilities

• Drive company-wide and cross-group alignment through goal stand-ups, reporting, and workshops
• Own group planning, logistics, rituals, and communications for the Revenue Platform group (~120+ team)
• Strengthen execution by building scalable systems, processes, and operating cadences
• Champion culture and people experience by leading initiatives that foster inclusion and connection
• Provide structure and clarity in ambiguous, fast-moving situations with high urgency
• Partner across the Growth Supergroup with peer Ops BPs to evolve operating systems
• Design and facilitate org-wide cadences like All-Hands to keep teams informed and engaged
• Collaborate with Group leadership to lift performance and maintain a joyful, high-performing team
• Support Revenue Platform's broad remit in pricing, payments, billing, and monetization operations
• Role-model Canva's values to create supportive environments in a ~500-person Growth organization

Required Qualifications

• Few years of experience in operations, program/project management, or equivalent team-enabling role
• Experience supporting large, cross-functional teams in fast-paced environments
• Proven track record in driving alignment across engineering, product, design, and operations disciplines
• Demonstrated ability to thrive in ambiguity with shifting priorities and high-stakes goals
• Strong experience in facilitating workshops, rituals, and communication flows for distributed teams
• Background in revenue operations, payments, billing, or monetization preferred
• Experience partnering with leadership teams to strengthen culture and ways of working

Preferred Qualifications

• Experience in tech or design-focused companies with global, distributed teams
• Familiarity with Revenue Platform functions like pricing, subscriptions, and fraud prevention
• Previous role as Operations Business Partner or Chief of Staff support
• Hands-on experience organizing All-Hands, onsites, and team-building events
• Knowledge of Canva's collaborative, design-first culture and values

Required Skills

• Excellent communication and influence without authority
• Natural connector building trust across engineering, product, design, data, and ops
• Bias to action turning complexity into clarity
• Thrives in ambiguity with judgment and urgency
• Workshop facilitation and process simplification
• Culture-building and event design for distributed teams
• Goal alignment and stakeholder management
• Systems thinking for scalable operations
• High emotional intelligence for people experience
• Rapid prioritization in fast-paced environments
• Clear storytelling and engaging comms
• Cross-functional collaboration
• Detail-oriented with big-picture vision
• Joyful energy and positive team influence
• Proactive problem-solving
• Ritual and cadence ownership

Benefits

• Equity packages to share in Canva's success
• Inclusive parental leave policy supporting all parents and carers
• Annual Vibe & Thrive allowance for wellbeing, social connection, and office setup
• Flexible leave options for recharging and personal needs
• Hybrid work model with flagship Sydney campus and co-working spaces across Australia
• Moments of magic, connectivity, and fun woven into Canva life
• Delightful, design-focused culture with global collaboration opportunities
• Professional growth in a rapidly scaling, innovative tech environment

Canva is an equal opportunity employer.