Operations Business Partner, Infrastructure (12 months FTC)

Location: Team People

Team: Country Sydney / Australia

About the Role

Hey, g'day from Canva! We're on the hunt for an Operations Business Partner, Infrastructure (12-month FTC covering parental leave) to join our 265-person Infrastructure supergroup of brilliant Engineers, Product Managers, and Designers. Reporting to the Chief of Staff of Platforms, you'll be the heartbeat keeping our teams connected, efficient, and thriving in our fast-scaling, design-first world. Based in Sydney with hybrid flexibility, you'll craft the rhythms that turn big ambitions into seamless reality – from goal cadences and cultural events to AI-powered efficiencies and high-impact projects. Picture this: you're orchestrating smooth planning cycles that align day-to-day wins with our massive vision, running org-wide cadences like All Hands that spark innovation, and creating magical onsite events that unite our global crew. You'll dive into Pulse feedback with People Partners to drive real improvements, build leader dashboards for crystal-clear insights, and champion special initiatives like Hackathons or risk frameworks. In our collaborative culture, you'll enable cross-functional magic, experiment with automation to supercharge scale, and foster the connections that make Canva feel like home – no matter where your teammates are. If you're a systems thinker who thrives in ambiguity, loves building clarity from chaos, and gets energised by empowering others, this is your canvas. With a few years in ops or project management, Sydney roots, and a knack for events, culture, and processes, you'll help our Infrastructure team deliver world-class platforms that power Canva's creative revolution. Join us for the challenge, the fun, and the impact – check lifeatcanva.com to see what awaits!

Key Responsibilities

• Run smooth goal cadences including planning cycles, progress tracking, and highlighting wins/blockers/dependencies
• Operationalise org-wide cadences like All Hands, research reviews, and specialty meetings to deliver maximum value
• Drive cultural connection through organising large-scale events, rituals, and onsite celebrations for a 265-person globally distributed Infrastructure team
• Partner with People Partners and Leads to turn Pulse feedback into actionable improvements across Infra & Product Platform
• Support high-impact special projects such as Hackathons, Canva World Tour, budget centralisation, or risk management frameworks
• Build visibility through designing dashboards and reports providing leaders with clear performance insights
• Experiment with AI and automation opportunities to reduce manual effort and unlock team efficiencies
• Act as the operational glue connecting goals, people, and processes for Engineers, Product, and Designers
• Orchestrate team rituals, events, and culture-building moments to foster collaboration and inclusion
• Collaborate with Chief of Staff of Platforms to ensure seamless cross-functional execution

Required Qualifications

• 3+ years experience in operations, program/project management, or equivalent team-enabling roles
• Based in Sydney, Australia with flexibility for hybrid work (office at least once a week and as needed)
• Proven experience running special projects including budgeting, risk management, and large-scale event management
• Strong track record in operationalising team processes and cadences in fast-scaling tech environments
• Experience supporting engineering or infrastructure teams in goal planning and execution
• Demonstrated ability to drive cultural initiatives for globally distributed teams

Preferred Qualifications

• Experience in tech companies with engineering-heavy teams (200+ people)
• Familiarity with AI tools and automation for operational efficiency
• Background in People Operations or partnering with HR/People teams on employee feedback initiatives
• Event planning experience for large-scale onsite and virtual team events
• Knowledge of dashboard creation and reporting tools for leadership visibility

Required Skills

• Systems thinking to turn complexity into clarity
• Excellent communication and influence across all levels
• Thrives in ambiguity with strong ownership and urgency
• Passion for team culture, events, and distributed team connection
• Project management for budgeting, risk frameworks, and large events
• Goal cadence and planning expertise
• Dashboard and reporting design
• AI/automation curiosity and experimentation
• Cross-functional collaboration with engineering/product/design teams
• Process streamlining and operational efficiency
• Stakeholder management with Chiefs of Staff and People Partners
• Big picture thinking with detail-oriented execution
• Event orchestration for global teams
• Feedback analysis and action planning
• Judgment in prioritising amid shifting demands

Benefits

• Hybrid work model with flagship Sydney campus and flexible co-working spaces across Australia
• Competitive salary and benefits package tailored for success in and outside work
• Rich culture of magic, connectivity, and fun with team events like Hackathons and Canva World Tour
• Opportunities to work on crazy big goals in a design-focused, innovative environment
• Professional growth through high-impact projects and cross-functional collaboration
• Inclusive culture celebrating diverse skills, backgrounds, and pronouns
• Access to cutting-edge AI tools and automation experimentation
• Support for reasonable adjustments during interview and onboarding process

Canva is an equal opportunity employer.