Staff Software Engineer - Frontend Telemetry (Remote across ANZ)

Location: Team Engineering

Team: Country Sydney / Australia

About the Role

Join the team at Canva that's redefining how the world experiences design. As a Staff Software Engineer - Frontend Telemetry (Remote across ANZ) in our innovative Product Insights Enablement (PIE) group, you'll lead the creation of a cutting-edge frontend telemetry SDK that powers smarter, faster product decisions. Reporting to Engineering leadership in Sydney, Australia, you'll shape how Canva captures user behavior, performance, and reliability signals at massive scale, enabling teams to ship with confidence and delight millions of users worldwide. In our collaborative, design-focused culture, you'll partner with product managers, data scientists, and fellow engineers to build intuitive tools that turn raw data into actionable insights, fostering a culture of continuous learning and excellence. Your days will be filled with high-impact work: architecting scalable telemetry solutions, driving company-wide adoption, and mentoring engineers to embed quality into every feature. You'll collaborate closely with the Reliability Platform team to uplift monitoring capabilities and champion best practices across Canva's fast-growing engineering organization. With our hybrid model offering flexibility across ANZ locations, you'll thrive in an environment that values innovation, work-life balance, and the magic of creative problem-solving. Canva's PIE group is at the forefront of product evolution, combining experimentation, metrics, and AI-driven insights to unlock Canva's next era. As a technical leader, you'll influence architecture that spans frontend and backend, empowering design-first products that users love. If you're passionate about enabling teams through data, mentoring with clarity, and driving measurable impact in a collaborative culture, this is your chance to shape Canva's measurement future.

Key Responsibilities

• Lead the design and implementation of a new frontend telemetry SDK to capture behavioral, performance, and reliability signals at scale
• Shape the technical direction of frontend telemetry, influencing company-wide measurement standards
• Collaborate with product, platform engineers, data scientists, and leaders to address measurement challenges
• Build intuitive frontend experiences to surface telemetry insights for teams and leadership
• Drive company-wide rollout of the SDK, supporting migration from legacy systems
• Partner with Reliability Platform team to enhance frontend monitoring, error reporting, and alerting
• Foster a network of measurement experts across teams, championing performance and reliability best practices
• Mentor engineers, influence cross-group architecture, and set standards for frontend measurement excellence
• Embed quality pillars like performance and reliability into product development workflows
• Analyze telemetry data to enable faster learning and better product decisions at Canva

Required Qualifications

• Deep expertise in browser-based frontend telemetry, including real user monitoring (RUM) and error reporting systems
• Experience designing and evolving scalable systems that surface actionable insights for engineers and senior leadership
• Proven track record of mentoring engineers and providing technical guidance across multiple teams
• Ability to drive strategic technical direction while maintaining strong implementation details
• Confidence in leading technical presentations and discussions with diverse stakeholders
• Strong experience in frontend development with modern JavaScript frameworks and browser APIs
• History of leading company-wide technical rollouts or migrations to unified standards
• Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience

Preferred Qualifications

• Experience building frontend SDKs or libraries used at scale across multiple teams
• Familiarity with Canva's tech stack (React, TypeScript, modern web performance tools)
• Background in partnering with reliability, data science, or product analytics teams
• Contributions to open-source telemetry or monitoring projects
• Experience in design-focused companies with emphasis on user experience metrics
• Knowledge of AI/ML integration for telemetry insights or anomaly detection

Required Skills

• Expertise in browser telemetry and real user monitoring (RUM)
• Proficiency in JavaScript/TypeScript and modern frontend frameworks (React preferred)
• Experience with web performance optimization and error tracking tools
• SDK/library development for frontend instrumentation
• Stakeholder collaboration across engineering, product, and leadership
• Technical leadership and mentorship
• Strategic thinking with hands-on implementation
• Data visualization and dashboard building for insights
• Cross-functional influence and alignment
• Problem-solving at platform scale
• Communication for technical presentations
• Proactive collaboration and trusted advisory
• Understanding of reliability engineering principles
• User-centric design thinking for telemetry tools
• Agile methodologies in fast-paced environments

Benefits

• Equity packages to share in Canva's success
• Inclusive parental leave policy supporting all parents and carers
• Annual Vibe & Thrive allowance for wellbeing, social connection, and office setup
• Flexible leave options to recharge and support personal needs
• Choice of work locations including Sydney campus, Melbourne, or remote across ANZ
• Hybrid work model blending office collaboration and remote flexibility
• Access to cutting-edge tools, learning resources, and career growth opportunities
• Vibrant culture with moments of magic, connectivity, and fun woven into daily life
• Global team environment fostering innovation in design and technology

Canva is an equal opportunity employer.