Staff Technical Program Manager - Canva B2B Programs, remote across ANZ

Location: Team Engineering

Team: Country Sydney / Australia

About the Role

Join the team at Canva redefining how the world experiences design. As a Staff Technical Program Manager - Canva B2B Programs, remote across ANZ, you'll drive large-scale delivery in our Engineering team, focusing on B2B initiatives that power creativity for teams worldwide. In this role, you'll lead planning and execution across Product, Sales, Engineering, Ops, and PMM, triaging sales-led requests, supporting AI-powered feature launches, and establishing governance for cross-group programs. You'll thrive in our collaborative, design-focused culture where innovation meets positive urgency, mentoring TPMs while balancing customer needs with strategic goals. Canva's Teams and Education Supergroup empowers every team to design, fueling learning, collaboration, and productivity from classrooms to enterprises. You'll partner with leadership to operationalize enterprise delivery, align commitments with roadmaps, and evolve practices for AI-enhanced speed and safety. Comfortable with technical trade-offs and ambiguity, you'll build trust through clear communication, proactive status updates, and scalable processes that amplify our mission to increase monthly active users and revenue globally. Our hybrid, flexible work model trusts Canvanauts to choose what empowers them, with campuses in Sydney, Melbourne, and co-working spaces across ANZ. Experience the magic of Canva's culture—equity, inclusive leave, wellbeing allowances, and fun woven into achieving crazy big goals. If you have 10+ years leading technical programs, passion for design innovation, and excitement for B2B AI delivery, join us to power up teams everywhere.

Key Responsibilities

• Drive large-scale delivery across B2B programs, aligning teams and stakeholders on scope, timelines, roadmaps, and quality expectations
• Triage inbound B2B customer requests from Sales, TAMs, partnering with Operations and Product to assess urgency and feasibility
• Support AI feature delivery by coordinating planning, execution, and launches while evolving practices for speed, safety, and complexity
• Build alignment and trust through facilitating delivery conversations between Product, Sales, Engineering, Ops, and PMM
• Establish program governance, delivery confidence reporting, and standardized ways of working for cross-group initiatives
• Mentor and upskill TPMs in planning, execution, and cross-group collaboration
• Navigate ambiguity, align conflicting priorities, and manage dependencies across multi-disciplinary teams
• Proactively communicate program status, escalate issues, and manage up to leadership and outward to stakeholders
• Partner with leadership to operationalize enterprise delivery and streamline internal/external reporting
• Balance customer immediacy with long-term strategic goals in a fast-paced, innovative environment

Required Qualifications

• Minimum of 10 years experience leading technical programs at a tech company
• Knowledgeable in technical concepts, systems, and practices
• Experience working with Product Managers, Designers, and Engineers to deliver key company initiatives
• Proven ability to drive complex programs end-to-end across multiple teams and stakeholders
• Experience working with product, engineering, and go-to-market teams
• Demonstrated capability in uplifting TPM craft, mentoring others, and building scalable practices
• Comfortable working in AI-enhanced environments with curiosity to leverage AI tools

Preferred Qualifications

• Experience in B2B or enterprise software delivery
• Background in sales-led request triaging and customer commitment alignment
• Familiarity with AI-powered feature development and delivery practices
• Previous work in design-focused tech companies
• Track record of establishing program governance and delivery confidence reporting

Required Skills

• Technical program management expertise
• Strategic thinking and prioritization
• Stakeholder alignment and influence
• Cross-functional collaboration
• Ambiguity navigation
• Proactive communication
• Mentoring and team uplifting
• AI tool leverage and curiosity
• Roadmap planning and execution
• Dependency management
• Delivery confidence reporting
• Customer request triaging
• Program governance establishment
• Technical concepts knowledge
• Sales and go-to-market coordination
• Risk escalation and issue resolution

Benefits

• Equity packages to share in Canva's success
• Inclusive parental leave policy supporting all parents and carers
• Annual Vibe & Thrive allowance for wellbeing, social connection, office setup, and more
• Flexible leave options to recharge and support personal needs
• Choice in work location across ANZ campuses and co-working spaces with hybrid flexibility
• Collaborative culture with moments of magic, connectivity, and fun
• Opportunities for professional growth in a design-powered, innovative environment
• Virtual interview process with reasonable adjustments available

Canva is an equal opportunity employer.