Team Operations and Enablement (12 months FTC)

Location: Team People

Team: Country Sydney / Australia

About the Role

Hey, g'day from Canva! Join our Teams & Education Supergroup (T&E) as Team Operations and Enablement for a 12-month FTC in Sydney. We're on a mission to empower creativity and collaboration for every learner worldwide, building simple, delightful experiences that inspire lifelong Canva love. As the heart, soul, and operational engine of T&E, you'll report to the Chief of Staff, partnering with Group Leadership and cross-functional teams to drive operational excellence, deliver ambitious goals, and create a thriving environment where Canvanauts do their best work. You'll drive operational cadence by establishing rhythms for goal delivery, breaking down complex initiatives into trackable workstreams, and ensuring alignment across our innovative, design-focused culture. Champion communication by distilling insights into engaging updates, while designing magical events, rituals, and celebrations that foster connection and reflect Canva's collaborative spirit. Own cross-functional programs, leverage AI for optimization, and celebrate wins to keep our teams energized and connected to our crazy big vision. Thriving here means bringing operational superpowers, positive vibes, and a passion for enablement in a fast-scaling tech environment. If you excel at relationship-building, change management, and creating clarity amid ambiguity, you'll love partnering with creative leaders to amplify impact. At Canva, we celebrate diverse skills and backgrounds—apply with your pronouns and any adjustments needed. Check lifeatcanva.com for a taste of our fun, innovative culture, and let's build something extraordinary together!

Key Responsibilities

• Build and maintain operational rhythms for Teams & Education Supergroup to ensure clarity, visibility, and accountability toward goals
• Partner with Group Leadership to drive planning, execution, and progress tracking across cross-functional initiatives
• Act as communication conduit, distilling complexity into simple, engaging updates for all levels
• Design and deliver impactful onsites, team forums, bonding activities, and Supergroup-wide celebrations
• Oversee budgets for cultural initiatives ensuring they are thoughtful, inclusive, and values-aligned
• Own high-impact cross-functional programs, anticipating friction points and designing proactive solutions
• Track, synthesize, and communicate progress and business impact across multiple audiences
• Support coordination of Group/Supergroup All Hands, Show & Tells, and large-scale forums
• Cultivate positive energy and exceptional interpersonal leadership to shape T&E's cultural heartbeat
• Leverage AI to automate, optimize, and elevate operational impact

Required Qualifications

• Experience in enablement, operations, project/program management, ideally in a tech or scale-up environment
• Demonstrated ability to drive operational excellence through rhythms, systems, documentation, and scalable processes
• Proven track record in relationship-building with senior leaders, peers, and cross-functional partners
• Experience in Organisational Change Management and Communications
• Strong project management skills for handling complex, cross-functional initiatives
• Ability to bring clarity to ambiguity and drive alignment amidst shifting priorities
• Budget management experience for events, rituals, and cultural initiatives

Preferred Qualifications

• Experience working in a People or HR operations function
• Familiarity with AI tools for automating and optimizing operational workflows
• Background in designing and delivering team events, onsites, and connection rituals
• Previous exposure to education or teams-focused products in a tech company
• Sydney-based with hybrid work availability

Required Skills

• Operational excellence and process optimization
• Project and program management
• Cross-functional collaboration
• Stakeholder relationship building
• Organisational change management
• Exceptional communication and storytelling
• Event planning and execution
• Budget management
• Bringing clarity to ambiguity
• Positive energy and vibe-setting
• AI tool proficiency for automation
• Cultural sensitivity and inclusivity
• Goal tracking and impact measurement
• Documentation and workflow design
• Interpersonal leadership

Benefits

• Work from our flagship Sydney campus with hybrid flexibility
• Unlimited annual leave to recharge and pursue passions
• Generous parental leave and family support programs
• Learning stipend for professional development and courses
• Free Canva Pro subscription and design tool access
• Weekly catered lunches, snacks, and wellness programs
• Global Canvanaut community events and team onsites
• Comprehensive health insurance and mental health support
• Stock options to share in company success

Canva is an equal opportunity employer.