Workplace Technology Engineer- Canva Sydney Campus

Location: Team IT

Team: Country Sydney / Australia

About the Role

Join Canva's Space Engineering team and help redefine the physical spaces where creativity thrives. As a Workplace Technology Engineer at our flagship Sydney campus, you'll build, operate, and improve the invisible infrastructure powering our design-focused offices—from seamless networks and immersive AV systems to secure access controls. In this Build → Operate → Improve role, you'll contribute to exciting office fitouts and rollouts, troubleshoot real-time issues, and automate workflows that keep our hybrid workspaces running flawlessly, all while embedding Canva's innovative spirit into every system. Canva is scaling globally, and our IT team thrives on collaboration, curiosity, and smart problem-solving. You'll partner with senior engineers on automation projects, respond to AV/network alerts, and document solutions that empower teams to focus on designing the future. With hands-on experience in Meraki networks, Zoom Rooms, Verkada security, or similar, plus a knack for using AI to amplify your impact, you'll create inspiring environments where Canva's 100M+ users' magic happens. We're looking for adaptable engineers who communicate clearly across tech and non-tech audiences, build stakeholder trust, and stay ahead of evolving workplace tech. Based at our vibrant Sydney campus with hybrid flexibility, you'll enjoy equity, inclusive leave, wellbeing allowances, and a culture of fun, connectivity, and bold goals. Even if you don't match every qualification, your passion for seamless, creative spaces makes you a great fit—apply to help shape Canva's physical world!

Key Responsibilities

• Contribute to office fitouts, system upgrades, and rollouts across networks, AV, and security systems
• Configure, install, and test equipment including Wi-Fi access points, Zoom Rooms, and access control systems
• Partner with senior engineers to deliver automation workflows and system integrations
• Monitor and respond to incidents or alerts across AV, networks, and security platforms
• Troubleshoot technical problems and collaborate with vendors or internal teams for resolution
• Document fixes, playbooks, and runbooks to ensure long-term system reliability
• Suggest and implement improvements to system reliability, usability, and automation
• Share technical learnings with the team and build stakeholder confidence in workplace systems
• Build trusted relationships with cross-functional teams to ensure smooth office operations
• Leverage AI tools to optimize workflows and drive greater operational impact
• Support Canva's global campus growth by designing scalable workplace infrastructure

Required Qualifications

• 2–5 years of experience in IT, AV, networking, or security operations
• Hands-on experience with enterprise networks such as Meraki or similar platforms
• Proficiency in AV and conferencing systems like Zoom Rooms, Crestron, or Q-SYS
• Experience with security and access control systems including Verkada, Kisi, Openpath, or Doorbird
• Demonstrated ability to troubleshoot complex technical problems and implement practical solutions
• Experience using AI tools in technical workflows to enhance efficiency and impact
• Strong documentation skills for creating playbooks, runbooks, and knowledge sharing

Preferred Qualifications

• Experience with automation and workflow tools such as Workato, scripting, or APIs
• Background in office fitouts, system upgrades, or large-scale technology rollouts
• Familiarity with integrating multiple workplace systems for seamless user experiences
• Prior work in fast-scaling tech environments with hybrid office setups
• Certifications in networking (e.g., Meraki), AV systems, or security platforms

Required Skills

• Enterprise networking (Meraki, Wi-Fi systems)
• AV and conferencing (Zoom Rooms, Crestron, Q-SYS)
• Security and access control (Verkada, Kisi, Openpath, Doorbird)
• Automation tools (Workato, scripting, APIs)
• Incident monitoring and response
• Troubleshooting complex technical issues
• System configuration and testing
• Documentation and knowledge sharing
• AI tool integration for workflow optimization
• Clear technical and non-technical communication
• Stakeholder relationship building
• Adaptability to fast-paced environments
• Curiosity and quick learning of new systems
• Collaborative problem-solving
• Hands-on project delivery

Benefits

• Equity packages to share in Canva's success
• Inclusive parental leave policy supporting all parents and carers
• Annual Vibe & Thrive allowance for wellbeing, social connection, and office setup
• Flexible leave options to recharge and support personal needs
• Hybrid working arrangement at Canva's flagship Sydney campus
• Access to collaborative, design-inspired workspaces in a creative tech environment
• Opportunities for professional growth in a rapidly scaling global company
• Regular team events fostering connectivity, fun, and innovation

Canva is an equal opportunity employer.