Dell Storage Support
Capgemini
Dell Storage Support
Job Description
Dell Storage Support
📋 Job Overview
The Dell Storage Support role at Capgemini serves as the primary contact for customers facing technical issues with Dell products, focusing on advanced SAN and NAS environments. The position involves analyzing logs, troubleshooting complex storage problems, and enhancing support processes in a fast-paced setting. It emphasizes developing expertise in industrial operations engineering while providing guidance to others and interacting effectively with clients.
📍 Location: Gurgaon
💼 Experience Level: Experienced Professionals
🏢 Business Unit: Engineering and RandD Services
🎯 Key Responsibilities
- First point of contact for customers with technical support issues and questions on Dell products, including advanced SAN and NAS environments
- Analyse log files and all other relevant information to troubleshoot and resolve storage issues
- Analyse and resolve complex technical issues in a fast-paced, customer critical environment
- Work on improving processes, standards, and strategies to perfect our Support Service
- Shares expertise and provides guidance and support to others
- Interprets clients needs
- Focus on Industrial Operations Engineering
✅ Required Qualifications
- Develops competency in own area of expertise
- Completes own role independently or with minimum supervision
- Identifies problems and relevant issues in straightforward situations and generates solutions
- Contributes in teamwork and interacts with customers
⭐ Preferred Qualifications
- Knowledge in Fibre Channel
- Knowledge in iSCSI
- Knowledge in RAID
- Knowledge in Block/File level management
- Knowledge in Disaster recovery
🛠️ Required Skills
- Technical support for Dell products
- SAN (Storage Area Network)
- NAS (Network Attached Storage)
- Log file analysis
- Troubleshooting storage issues
- Fibre Channel
- iSCSI
- RAID
- Block level management
- File level management
- Disaster recovery
- Problem identification and solution generation
- Teamwork
- Customer interaction
- Interpreting client needs
Locations
- Gurgaon, India
Salary
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Technical support for Dell productsintermediate
- SAN (Storage Area Network)intermediate
- NAS (Network Attached Storage)intermediate
- Log file analysisintermediate
- Troubleshooting storage issuesintermediate
- Fibre Channelintermediate
- iSCSIintermediate
- RAIDintermediate
- Block level managementintermediate
- File level managementintermediate
- Disaster recoveryintermediate
- Problem identification and solution generationintermediate
- Teamworkintermediate
- Customer interactionintermediate
- Interpreting client needsintermediate
Required Qualifications
- Develops competency in own area of expertise (experience)
- Completes own role independently or with minimum supervision (experience)
- Identifies problems and relevant issues in straightforward situations and generates solutions (experience)
- Contributes in teamwork and interacts with customers (experience)
Preferred Qualifications
- Knowledge in Fibre Channel (experience)
- Knowledge in iSCSI (experience)
- Knowledge in RAID (experience)
- Knowledge in Block/File level management (experience)
- Knowledge in Disaster recovery (experience)
Responsibilities
- First point of contact for customers with technical support issues and questions on Dell products, including advanced SAN and NAS environments
- Analyse log files and all other relevant information to troubleshoot and resolve storage issues
- Analyse and resolve complex technical issues in a fast-paced, customer critical environment
- Work on improving processes, standards, and strategies to perfect our Support Service
- Shares expertise and provides guidance and support to others
- Interprets clients needs
- Focus on Industrial Operations Engineering
Tags & Categories
Answer 10 quick questions to check your fit for Dell Storage Support @ Capgemini.
Related Books and Jobs
Dell Storage Support
Capgemini
Dell Storage Support
Job Description
Dell Storage Support
📋 Job Overview
The Dell Storage Support role at Capgemini serves as the primary contact for customers facing technical issues with Dell products, focusing on advanced SAN and NAS environments. The position involves analyzing logs, troubleshooting complex storage problems, and enhancing support processes in a fast-paced setting. It emphasizes developing expertise in industrial operations engineering while providing guidance to others and interacting effectively with clients.
📍 Location: Gurgaon
💼 Experience Level: Experienced Professionals
🏢 Business Unit: Engineering and RandD Services
🎯 Key Responsibilities
- First point of contact for customers with technical support issues and questions on Dell products, including advanced SAN and NAS environments
- Analyse log files and all other relevant information to troubleshoot and resolve storage issues
- Analyse and resolve complex technical issues in a fast-paced, customer critical environment
- Work on improving processes, standards, and strategies to perfect our Support Service
- Shares expertise and provides guidance and support to others
- Interprets clients needs
- Focus on Industrial Operations Engineering
✅ Required Qualifications
- Develops competency in own area of expertise
- Completes own role independently or with minimum supervision
- Identifies problems and relevant issues in straightforward situations and generates solutions
- Contributes in teamwork and interacts with customers
⭐ Preferred Qualifications
- Knowledge in Fibre Channel
- Knowledge in iSCSI
- Knowledge in RAID
- Knowledge in Block/File level management
- Knowledge in Disaster recovery
🛠️ Required Skills
- Technical support for Dell products
- SAN (Storage Area Network)
- NAS (Network Attached Storage)
- Log file analysis
- Troubleshooting storage issues
- Fibre Channel
- iSCSI
- RAID
- Block level management
- File level management
- Disaster recovery
- Problem identification and solution generation
- Teamwork
- Customer interaction
- Interpreting client needs
Locations
- Gurgaon, India
Salary
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Technical support for Dell productsintermediate
- SAN (Storage Area Network)intermediate
- NAS (Network Attached Storage)intermediate
- Log file analysisintermediate
- Troubleshooting storage issuesintermediate
- Fibre Channelintermediate
- iSCSIintermediate
- RAIDintermediate
- Block level managementintermediate
- File level managementintermediate
- Disaster recoveryintermediate
- Problem identification and solution generationintermediate
- Teamworkintermediate
- Customer interactionintermediate
- Interpreting client needsintermediate
Required Qualifications
- Develops competency in own area of expertise (experience)
- Completes own role independently or with minimum supervision (experience)
- Identifies problems and relevant issues in straightforward situations and generates solutions (experience)
- Contributes in teamwork and interacts with customers (experience)
Preferred Qualifications
- Knowledge in Fibre Channel (experience)
- Knowledge in iSCSI (experience)
- Knowledge in RAID (experience)
- Knowledge in Block/File level management (experience)
- Knowledge in Disaster recovery (experience)
Responsibilities
- First point of contact for customers with technical support issues and questions on Dell products, including advanced SAN and NAS environments
- Analyse log files and all other relevant information to troubleshoot and resolve storage issues
- Analyse and resolve complex technical issues in a fast-paced, customer critical environment
- Work on improving processes, standards, and strategies to perfect our Support Service
- Shares expertise and provides guidance and support to others
- Interprets clients needs
- Focus on Industrial Operations Engineering
Tags & Categories
Answer 10 quick questions to check your fit for Dell Storage Support @ Capgemini.
Related Books and Jobs