Engagement Executive-Marketing Operations | 18+ Years | Kolkata
Capgemini
Engagement Executive-Marketing Operations | 18+ Years | Kolkata
Job Description
Engagement Executive-Marketing Operations | 18+ Years | Kolkata
📋 Job Overview
Capgemini is seeking a senior Engagement Executive in Marketing Operations to lead global delivery and client relationship management for multiple projects in their Connected Marketing Operations practice. The role focuses on driving excellence in content operations, campaign services, and performance marketing for Fortune 500 clients. This leadership position requires innovating with technologies like generative AI to optimize marketing processes and foster long-term client partnerships.
📍 Location: Kolkata
💼 Experience Level: Executives
🏢 Business Unit: Business Services
🎯 Key Responsibilities
- Responsible for delivery excellence of all programs and accounts rolling up to the practice through strong governance and review mechanism
- Continual Innovation aimed at creating future proof solutions for the marketing functions with a focus on industrialization, delivery process standardization and reuse across the marketing operations & digital marketing scope
- Develop use cases in the generative AI and other technologies prevalent for marketing process optimization
- Accurately forecast revenue, head count, profitability, margins, bill rates and utilization. Ensure attention to demand prediction and fulfilment across the MU
- Represent Capgemini in client steering committee meetings. Build strong executive connects to enable management of client expectations and foster lasting client relationships
- Continually seek opportunities to increase customer satisfaction and deepen client relationships
- Work closely to ensure that the operational parameters are green
- Work closely & collaborate with Practice/ Global Account Managers/AE/BDE in a collaborative manner to grow the business across various Industry verticals and the market units and ensure the delivery function runs efficiently
- Identify business development and 'add-on' sales opportunities in existing programs
- Develop and deliver programs within the MU, while ensuring a strategic road map is in place for the next 2-3 years in conjunction with AE/BDEs/Sales Leaders
- Handle deep conversations on Capgemini’s portfolio and negotiate with CxOs for strategic deals
- Influence Capgemini portfolio evolution through insights on clients' priorities and investments
- Build long-term relationships with clients, acting as an advisor vs. salesperson
- Identify, qualify deals and determine solutions to complex or strategic issues faced by clients
- Clearly communicate expectations towards sales team members, support in finding sales opportunities, create conditions for success and manage commitment
✅ Required Qualifications
- 18+ years’ experience with a large marketing shared services or marketing service provider with a strong project track record
- Minimum 18 years’ experience in delivery management comprising of engagements for global clients in Marketing Operations areas – Artwork Management, Media and Creative, Advertising Operations, Marketing Asset Management, Product Data Orchestration, Innovation Project management
- Experience in managing big P&Ls for operations/delivery for international clients
- Previous experience successfully leading large delivery teams (400+) of marketing specialists with a strong focus on talent management
- Experience with international clients mandatory
- Working experience with cross cultural teams spread across India, Latin America and European centers is required
⭐ Preferred Qualifications
- Previous experience with leading delivery in a recognized agency
🛠️ Required Skills
- Delivery management
- Client relationship management
- Governance and review mechanisms
- Innovation in marketing functions
- Industrialization and process standardization
- Generative AI (GenAI)
- Marketing process optimization
- Revenue forecasting
- P&L management
- Talent management
- Cross-functional team influence
- Communication skills
- Business development
- Strategic road mapping
- Negotiation with CxOs
- Marketing Operations areas: Artwork Management, Media and Creative, Advertising Operations, Marketing Asset Management, Product Data Orchestration, Innovation Project management
- Latest tech and platforms in marketing domains
Locations
- Kolkata, India
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Delivery managementintermediate
- Client relationship managementintermediate
- Governance and review mechanismsintermediate
- Innovation in marketing functionsintermediate
- Industrialization and process standardizationintermediate
- Generative AI (GenAI)intermediate
- Marketing process optimizationintermediate
- Revenue forecastingintermediate
- P&L managementintermediate
- Talent managementintermediate
- Cross-functional team influenceintermediate
- Communication skillsintermediate
- Business developmentintermediate
- Strategic road mappingintermediate
- Negotiation with CxOsintermediate
- Marketing Operations areas: Artwork Management, Media and Creative, Advertising Operations, Marketing Asset Management, Product Data Orchestration, Innovation Project managementintermediate
- Latest tech and platforms in marketing domainsintermediate
Required Qualifications
- 18+ years’ experience with a large marketing shared services or marketing service provider with a strong project track record (experience)
- Minimum 18 years’ experience in delivery management comprising of engagements for global clients in Marketing Operations areas – Artwork Management, Media and Creative, Advertising Operations, Marketing Asset Management, Product Data Orchestration, Innovation Project management (experience)
- Experience in managing big P&Ls for operations/delivery for international clients (experience)
- Previous experience successfully leading large delivery teams (400+) of marketing specialists with a strong focus on talent management (experience)
- Experience with international clients mandatory (experience)
- Working experience with cross cultural teams spread across India, Latin America and European centers is required (experience)
Preferred Qualifications
- Previous experience with leading delivery in a recognized agency (experience)
Responsibilities
- Responsible for delivery excellence of all programs and accounts rolling up to the practice through strong governance and review mechanism
- Continual Innovation aimed at creating future proof solutions for the marketing functions with a focus on industrialization, delivery process standardization and reuse across the marketing operations & digital marketing scope
- Develop use cases in the generative AI and other technologies prevalent for marketing process optimization
- Accurately forecast revenue, head count, profitability, margins, bill rates and utilization. Ensure attention to demand prediction and fulfilment across the MU
- Represent Capgemini in client steering committee meetings. Build strong executive connects to enable management of client expectations and foster lasting client relationships
- Continually seek opportunities to increase customer satisfaction and deepen client relationships
- Work closely to ensure that the operational parameters are green
- Work closely & collaborate with Practice/ Global Account Managers/AE/BDE in a collaborative manner to grow the business across various Industry verticals and the market units and ensure the delivery function runs efficiently
- Identify business development and 'add-on' sales opportunities in existing programs
- Develop and deliver programs within the MU, while ensuring a strategic road map is in place for the next 2-3 years in conjunction with AE/BDEs/Sales Leaders
- Handle deep conversations on Capgemini’s portfolio and negotiate with CxOs for strategic deals
- Influence Capgemini portfolio evolution through insights on clients' priorities and investments
- Build long-term relationships with clients, acting as an advisor vs. salesperson
- Identify, qualify deals and determine solutions to complex or strategic issues faced by clients
- Clearly communicate expectations towards sales team members, support in finding sales opportunities, create conditions for success and manage commitment
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Answer 10 quick questions to check your fit for Engagement Executive-Marketing Operations | 18+ Years | Kolkata @ Capgemini.
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Engagement Executive-Marketing Operations | 18+ Years | Kolkata
Capgemini
Engagement Executive-Marketing Operations | 18+ Years | Kolkata
Job Description
Engagement Executive-Marketing Operations | 18+ Years | Kolkata
📋 Job Overview
Capgemini is seeking a senior Engagement Executive in Marketing Operations to lead global delivery and client relationship management for multiple projects in their Connected Marketing Operations practice. The role focuses on driving excellence in content operations, campaign services, and performance marketing for Fortune 500 clients. This leadership position requires innovating with technologies like generative AI to optimize marketing processes and foster long-term client partnerships.
📍 Location: Kolkata
💼 Experience Level: Executives
🏢 Business Unit: Business Services
🎯 Key Responsibilities
- Responsible for delivery excellence of all programs and accounts rolling up to the practice through strong governance and review mechanism
- Continual Innovation aimed at creating future proof solutions for the marketing functions with a focus on industrialization, delivery process standardization and reuse across the marketing operations & digital marketing scope
- Develop use cases in the generative AI and other technologies prevalent for marketing process optimization
- Accurately forecast revenue, head count, profitability, margins, bill rates and utilization. Ensure attention to demand prediction and fulfilment across the MU
- Represent Capgemini in client steering committee meetings. Build strong executive connects to enable management of client expectations and foster lasting client relationships
- Continually seek opportunities to increase customer satisfaction and deepen client relationships
- Work closely to ensure that the operational parameters are green
- Work closely & collaborate with Practice/ Global Account Managers/AE/BDE in a collaborative manner to grow the business across various Industry verticals and the market units and ensure the delivery function runs efficiently
- Identify business development and 'add-on' sales opportunities in existing programs
- Develop and deliver programs within the MU, while ensuring a strategic road map is in place for the next 2-3 years in conjunction with AE/BDEs/Sales Leaders
- Handle deep conversations on Capgemini’s portfolio and negotiate with CxOs for strategic deals
- Influence Capgemini portfolio evolution through insights on clients' priorities and investments
- Build long-term relationships with clients, acting as an advisor vs. salesperson
- Identify, qualify deals and determine solutions to complex or strategic issues faced by clients
- Clearly communicate expectations towards sales team members, support in finding sales opportunities, create conditions for success and manage commitment
✅ Required Qualifications
- 18+ years’ experience with a large marketing shared services or marketing service provider with a strong project track record
- Minimum 18 years’ experience in delivery management comprising of engagements for global clients in Marketing Operations areas – Artwork Management, Media and Creative, Advertising Operations, Marketing Asset Management, Product Data Orchestration, Innovation Project management
- Experience in managing big P&Ls for operations/delivery for international clients
- Previous experience successfully leading large delivery teams (400+) of marketing specialists with a strong focus on talent management
- Experience with international clients mandatory
- Working experience with cross cultural teams spread across India, Latin America and European centers is required
⭐ Preferred Qualifications
- Previous experience with leading delivery in a recognized agency
🛠️ Required Skills
- Delivery management
- Client relationship management
- Governance and review mechanisms
- Innovation in marketing functions
- Industrialization and process standardization
- Generative AI (GenAI)
- Marketing process optimization
- Revenue forecasting
- P&L management
- Talent management
- Cross-functional team influence
- Communication skills
- Business development
- Strategic road mapping
- Negotiation with CxOs
- Marketing Operations areas: Artwork Management, Media and Creative, Advertising Operations, Marketing Asset Management, Product Data Orchestration, Innovation Project management
- Latest tech and platforms in marketing domains
Locations
- Kolkata, India
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Delivery managementintermediate
- Client relationship managementintermediate
- Governance and review mechanismsintermediate
- Innovation in marketing functionsintermediate
- Industrialization and process standardizationintermediate
- Generative AI (GenAI)intermediate
- Marketing process optimizationintermediate
- Revenue forecastingintermediate
- P&L managementintermediate
- Talent managementintermediate
- Cross-functional team influenceintermediate
- Communication skillsintermediate
- Business developmentintermediate
- Strategic road mappingintermediate
- Negotiation with CxOsintermediate
- Marketing Operations areas: Artwork Management, Media and Creative, Advertising Operations, Marketing Asset Management, Product Data Orchestration, Innovation Project managementintermediate
- Latest tech and platforms in marketing domainsintermediate
Required Qualifications
- 18+ years’ experience with a large marketing shared services or marketing service provider with a strong project track record (experience)
- Minimum 18 years’ experience in delivery management comprising of engagements for global clients in Marketing Operations areas – Artwork Management, Media and Creative, Advertising Operations, Marketing Asset Management, Product Data Orchestration, Innovation Project management (experience)
- Experience in managing big P&Ls for operations/delivery for international clients (experience)
- Previous experience successfully leading large delivery teams (400+) of marketing specialists with a strong focus on talent management (experience)
- Experience with international clients mandatory (experience)
- Working experience with cross cultural teams spread across India, Latin America and European centers is required (experience)
Preferred Qualifications
- Previous experience with leading delivery in a recognized agency (experience)
Responsibilities
- Responsible for delivery excellence of all programs and accounts rolling up to the practice through strong governance and review mechanism
- Continual Innovation aimed at creating future proof solutions for the marketing functions with a focus on industrialization, delivery process standardization and reuse across the marketing operations & digital marketing scope
- Develop use cases in the generative AI and other technologies prevalent for marketing process optimization
- Accurately forecast revenue, head count, profitability, margins, bill rates and utilization. Ensure attention to demand prediction and fulfilment across the MU
- Represent Capgemini in client steering committee meetings. Build strong executive connects to enable management of client expectations and foster lasting client relationships
- Continually seek opportunities to increase customer satisfaction and deepen client relationships
- Work closely to ensure that the operational parameters are green
- Work closely & collaborate with Practice/ Global Account Managers/AE/BDE in a collaborative manner to grow the business across various Industry verticals and the market units and ensure the delivery function runs efficiently
- Identify business development and 'add-on' sales opportunities in existing programs
- Develop and deliver programs within the MU, while ensuring a strategic road map is in place for the next 2-3 years in conjunction with AE/BDEs/Sales Leaders
- Handle deep conversations on Capgemini’s portfolio and negotiate with CxOs for strategic deals
- Influence Capgemini portfolio evolution through insights on clients' priorities and investments
- Build long-term relationships with clients, acting as an advisor vs. salesperson
- Identify, qualify deals and determine solutions to complex or strategic issues faced by clients
- Clearly communicate expectations towards sales team members, support in finding sales opportunities, create conditions for success and manage commitment
Tags & Categories
Answer 10 quick questions to check your fit for Engagement Executive-Marketing Operations | 18+ Years | Kolkata @ Capgemini.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs