Knowledge Management
Capgemini
Knowledge Management
Job Description
Knowledge Management
📋 Job Overview
The Knowledge Management role at Capgemini involves supporting sales and delivery teams by managing knowledge repositories, handling requests, and ensuring content accessibility. The position requires maintaining SharePoint portals, monitoring activities, and promoting knowledge through various communications. This role champions team initiatives and collaborates with distributed teams to drive efficiency in knowledge solutions.
📍 Location: Chennai (ex Madras)
💼 Experience Level: Experienced Professionals
🏢 Business Unit: Business Services
🎯 Key Responsibilities
- Support Sales, delivery knowledge requests, primarily fuelling the Sales efforts
- Maintain KM repositories of content - including taxonomy maintenance and tagging keywords
- Setting-up, managing and populating SharePoint online portals (and other similar platforms) with different types of company related content
- Monitor KM activities on a regular basis to provide reports and analysis to leadership
- Support generic knowledge requests from various requestors with short turnaround time
- Support to senior team members in developing an efficient KM solution that integrates various knowledge repositories to ensure the content accessibility and relevance
- Support content promotion activities like newsfeeds, newsletters, surveys, and other communications to keep the audience abreast of the updates
- Connect with BSv stakeholders to update key files periodically to ensure the availability of the latest information
- Work with distributed teams (other Business Unit KMs) across the group to gather Group level information whenever required
- Provide innovative ideas to and participate in BSv Wincenter/larger team-level initiatives
- Champion the team initiatives and individual initiatives to completion
✅ Required Qualifications
- Any Bachelor’s degree
- Knowledge management experience in IT/BPO or ITES industry
- Good knowledge working in SharePoint
- Knowledge in creation of document library in SharePoint
- Knowledge in creating web parts, portal and pages in SharePoint
- Good knowledge of SharePoint Online and other CMS tools
- Understanding of knowledge management principles
⭐ Preferred Qualifications
- Sway
- PowerBI
- Flow
- PowerApps
- AI
- RPA
- Automation tools/technologies
🛠️ Required Skills
- SharePoint
- SharePoint Online
- CMS tools
- Knowledge management principles
- Excellent networking and relationship-building skills
- Fluent English Communication Skills (Oral, Written & Presentation)
- Good research skills
- Ability to quickly digest and compare/contrast large amounts of written material
- Excellent organizational skills and attention to details
- Proven ability to manage multiple assignments simultaneously balancing project work with high-priority requests
🎁 Benefits & Perks
- Comprehensive wellness benefits including health checks
- Telemedicine
- Insurance with top-ups
- Elder care
- Partner coverage
- New parent support via flexible work
- Inclusive and belonging environment
- Work on cutting-edge projects in tech and engineering
- Opportunities to create solutions for societal and environmental challenges
Locations
- Chennai (ex Madras), India
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- SharePointintermediate
- SharePoint Onlineintermediate
- CMS toolsintermediate
- Knowledge management principlesintermediate
- Excellent networking and relationship-building skillsintermediate
- Fluent English Communication Skills (Oral, Written & Presentation)intermediate
- Good research skillsintermediate
- Ability to quickly digest and compare/contrast large amounts of written materialintermediate
- Excellent organizational skills and attention to detailsintermediate
- Proven ability to manage multiple assignments simultaneously balancing project work with high-priority requestsintermediate
Required Qualifications
- Any Bachelor’s degree (experience)
- Knowledge management experience in IT/BPO or ITES industry (experience)
- Good knowledge working in SharePoint (experience)
- Knowledge in creation of document library in SharePoint (experience)
- Knowledge in creating web parts, portal and pages in SharePoint (experience)
- Good knowledge of SharePoint Online and other CMS tools (experience)
- Understanding of knowledge management principles (experience)
Preferred Qualifications
- Sway (experience)
- PowerBI (experience)
- Flow (experience)
- PowerApps (experience)
- AI (experience)
- RPA (experience)
- Automation tools/technologies (experience)
Responsibilities
- Support Sales, delivery knowledge requests, primarily fuelling the Sales efforts
- Maintain KM repositories of content - including taxonomy maintenance and tagging keywords
- Setting-up, managing and populating SharePoint online portals (and other similar platforms) with different types of company related content
- Monitor KM activities on a regular basis to provide reports and analysis to leadership
- Support generic knowledge requests from various requestors with short turnaround time
- Support to senior team members in developing an efficient KM solution that integrates various knowledge repositories to ensure the content accessibility and relevance
- Support content promotion activities like newsfeeds, newsletters, surveys, and other communications to keep the audience abreast of the updates
- Connect with BSv stakeholders to update key files periodically to ensure the availability of the latest information
- Work with distributed teams (other Business Unit KMs) across the group to gather Group level information whenever required
- Provide innovative ideas to and participate in BSv Wincenter/larger team-level initiatives
- Champion the team initiatives and individual initiatives to completion
Benefits
- general: Comprehensive wellness benefits including health checks
- general: Telemedicine
- general: Insurance with top-ups
- general: Elder care
- general: Partner coverage
- general: New parent support via flexible work
- general: Inclusive and belonging environment
- general: Work on cutting-edge projects in tech and engineering
- general: Opportunities to create solutions for societal and environmental challenges
Tags & Categories
Answer 10 quick questions to check your fit for Knowledge Management @ Capgemini.
10 Questions
~2 Minutes
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Knowledge Management
Capgemini
Knowledge Management
Job Description
Knowledge Management
📋 Job Overview
The Knowledge Management role at Capgemini involves supporting sales and delivery teams by managing knowledge repositories, handling requests, and ensuring content accessibility. The position requires maintaining SharePoint portals, monitoring activities, and promoting knowledge through various communications. This role champions team initiatives and collaborates with distributed teams to drive efficiency in knowledge solutions.
📍 Location: Chennai (ex Madras)
💼 Experience Level: Experienced Professionals
🏢 Business Unit: Business Services
🎯 Key Responsibilities
- Support Sales, delivery knowledge requests, primarily fuelling the Sales efforts
- Maintain KM repositories of content - including taxonomy maintenance and tagging keywords
- Setting-up, managing and populating SharePoint online portals (and other similar platforms) with different types of company related content
- Monitor KM activities on a regular basis to provide reports and analysis to leadership
- Support generic knowledge requests from various requestors with short turnaround time
- Support to senior team members in developing an efficient KM solution that integrates various knowledge repositories to ensure the content accessibility and relevance
- Support content promotion activities like newsfeeds, newsletters, surveys, and other communications to keep the audience abreast of the updates
- Connect with BSv stakeholders to update key files periodically to ensure the availability of the latest information
- Work with distributed teams (other Business Unit KMs) across the group to gather Group level information whenever required
- Provide innovative ideas to and participate in BSv Wincenter/larger team-level initiatives
- Champion the team initiatives and individual initiatives to completion
✅ Required Qualifications
- Any Bachelor’s degree
- Knowledge management experience in IT/BPO or ITES industry
- Good knowledge working in SharePoint
- Knowledge in creation of document library in SharePoint
- Knowledge in creating web parts, portal and pages in SharePoint
- Good knowledge of SharePoint Online and other CMS tools
- Understanding of knowledge management principles
⭐ Preferred Qualifications
- Sway
- PowerBI
- Flow
- PowerApps
- AI
- RPA
- Automation tools/technologies
🛠️ Required Skills
- SharePoint
- SharePoint Online
- CMS tools
- Knowledge management principles
- Excellent networking and relationship-building skills
- Fluent English Communication Skills (Oral, Written & Presentation)
- Good research skills
- Ability to quickly digest and compare/contrast large amounts of written material
- Excellent organizational skills and attention to details
- Proven ability to manage multiple assignments simultaneously balancing project work with high-priority requests
🎁 Benefits & Perks
- Comprehensive wellness benefits including health checks
- Telemedicine
- Insurance with top-ups
- Elder care
- Partner coverage
- New parent support via flexible work
- Inclusive and belonging environment
- Work on cutting-edge projects in tech and engineering
- Opportunities to create solutions for societal and environmental challenges
Locations
- Chennai (ex Madras), India
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- SharePointintermediate
- SharePoint Onlineintermediate
- CMS toolsintermediate
- Knowledge management principlesintermediate
- Excellent networking and relationship-building skillsintermediate
- Fluent English Communication Skills (Oral, Written & Presentation)intermediate
- Good research skillsintermediate
- Ability to quickly digest and compare/contrast large amounts of written materialintermediate
- Excellent organizational skills and attention to detailsintermediate
- Proven ability to manage multiple assignments simultaneously balancing project work with high-priority requestsintermediate
Required Qualifications
- Any Bachelor’s degree (experience)
- Knowledge management experience in IT/BPO or ITES industry (experience)
- Good knowledge working in SharePoint (experience)
- Knowledge in creation of document library in SharePoint (experience)
- Knowledge in creating web parts, portal and pages in SharePoint (experience)
- Good knowledge of SharePoint Online and other CMS tools (experience)
- Understanding of knowledge management principles (experience)
Preferred Qualifications
- Sway (experience)
- PowerBI (experience)
- Flow (experience)
- PowerApps (experience)
- AI (experience)
- RPA (experience)
- Automation tools/technologies (experience)
Responsibilities
- Support Sales, delivery knowledge requests, primarily fuelling the Sales efforts
- Maintain KM repositories of content - including taxonomy maintenance and tagging keywords
- Setting-up, managing and populating SharePoint online portals (and other similar platforms) with different types of company related content
- Monitor KM activities on a regular basis to provide reports and analysis to leadership
- Support generic knowledge requests from various requestors with short turnaround time
- Support to senior team members in developing an efficient KM solution that integrates various knowledge repositories to ensure the content accessibility and relevance
- Support content promotion activities like newsfeeds, newsletters, surveys, and other communications to keep the audience abreast of the updates
- Connect with BSv stakeholders to update key files periodically to ensure the availability of the latest information
- Work with distributed teams (other Business Unit KMs) across the group to gather Group level information whenever required
- Provide innovative ideas to and participate in BSv Wincenter/larger team-level initiatives
- Champion the team initiatives and individual initiatives to completion
Benefits
- general: Comprehensive wellness benefits including health checks
- general: Telemedicine
- general: Insurance with top-ups
- general: Elder care
- general: Partner coverage
- general: New parent support via flexible work
- general: Inclusive and belonging environment
- general: Work on cutting-edge projects in tech and engineering
- general: Opportunities to create solutions for societal and environmental challenges
Tags & Categories
Answer 10 quick questions to check your fit for Knowledge Management @ Capgemini.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs