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ServiceNow ITOM (Developer/Lead's/Architect's)

Capgemini

Software and Technology Jobs

ServiceNow ITOM (Developer/Lead's/Architect's)

full-timePosted: Dec 1, 2025

Job Description

ServiceNow ITOM (Developer/Lead's/Architect's)

๐Ÿ“‹ Job Overview

The ServiceNow ITOM Developer/Lead/Architect role at Capgemini involves configuring and optimizing ITOM Discovery and Service Mapping solutions for on-premises and cloud environments. Responsibilities include developing custom patterns, probes, and sensors, administering discovery schedules, ensuring CMDB integrity aligned with CSDM, integrating with third-party tools, and collaborating with teams to map business services. This position requires hands-on expertise in ServiceNow ITOM, scripting, and enterprise-scale implementations to support infrastructure discovery and service mapping.

๐Ÿ“ Location: Bangalore

๐Ÿ’ผ Experience Level: Experienced Professionals

๐Ÿข Business Unit: Cloud Infrastructure Services

๐ŸŽฏ Key Responsibilities

  • Configure and optimize ServiceNow ITOM Discovery and Service Mapping solutions for on-premises and cloud environments
  • Develop and maintain custom patterns, probes, sensors, and MID Server capacity to ensure robust horizontal and top-down infrastructure discovery
  • Administer Discovery schedules, reconcile results, and manage anomalies to uphold CMDB data integrity
  • Define and enforce CMDB alignment with CSDM and enterprise data models, ensuring accurate CI relationships
  • Integrate Discovery and Mapping with third-party tools (e.g., SCCM, cloud APIs), using REST/SOAP and IntegrationHub
  • Collaborate with infrastructure, application, and cloud teams to accurately map business services; engage stakeholders in reviewing and validating service maps
  • Monitor MID Server performance and scale deployments to match enterprise needs

โœ… Required Qualifications

  • Hands-on ServiceNow ITOM (Discovery & Service Mapping)
  • Profound understanding of CMDB, CSDM, Discovery architectural best practices, and enterprise-scale implementations
  • Expert in building custom Discovery patterns, probes, sensors, and optimizing mapping techniques (traffic, tag, and predictive intelligence)
  • Strong scripting skills (JavaScript, Glide API), Flow Designer, IntegrationHub, REST/SOAP API integrations

๐Ÿ› ๏ธ Required Skills

  • ServiceNow ITOM (Discovery & Service Mapping)
  • CMDB
  • CSDM
  • Discovery architectural best practices
  • Enterprise-scale implementations
  • Custom Discovery patterns
  • Probes
  • Sensors
  • Mapping techniques (traffic, tag, predictive intelligence)
  • JavaScript
  • Glide API
  • Flow Designer
  • IntegrationHub
  • REST/SOAP API integrations
  • MID Server
  • SCCM
  • Cloud APIs

๐ŸŽ Benefits & Perks

  • Empowered to shape your career
  • Supported and inspired by a collaborative community of colleagues around the world
  • Help the worldโ€™s leading organizations unlock the value of technology and build a more sustainable, more inclusive world

Locations

  • Bangalore, India

Salary

Estimated Salary Rangemedium confidence

2,500,000 - 4,200,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • ServiceNow ITOM (Discovery & Service Mapping)intermediate
  • CMDBintermediate
  • CSDMintermediate
  • Discovery architectural best practicesintermediate
  • Enterprise-scale implementationsintermediate
  • Custom Discovery patternsintermediate
  • Probesintermediate
  • Sensorsintermediate
  • Mapping techniques (traffic, tag, predictive intelligence)intermediate
  • JavaScriptintermediate
  • Glide APIintermediate
  • Flow Designerintermediate
  • IntegrationHubintermediate
  • REST/SOAP API integrationsintermediate
  • MID Serverintermediate
  • SCCMintermediate
  • Cloud APIsintermediate

Required Qualifications

  • Hands-on ServiceNow ITOM (Discovery & Service Mapping) (experience)
  • Profound understanding of CMDB, CSDM, Discovery architectural best practices, and enterprise-scale implementations (experience)
  • Expert in building custom Discovery patterns, probes, sensors, and optimizing mapping techniques (traffic, tag, and predictive intelligence) (experience)
  • Strong scripting skills (JavaScript, Glide API), Flow Designer, IntegrationHub, REST/SOAP API integrations (experience)

Responsibilities

  • Configure and optimize ServiceNow ITOM Discovery and Service Mapping solutions for on-premises and cloud environments
  • Develop and maintain custom patterns, probes, sensors, and MID Server capacity to ensure robust horizontal and top-down infrastructure discovery
  • Administer Discovery schedules, reconcile results, and manage anomalies to uphold CMDB data integrity
  • Define and enforce CMDB alignment with CSDM and enterprise data models, ensuring accurate CI relationships
  • Integrate Discovery and Mapping with third-party tools (e.g., SCCM, cloud APIs), using REST/SOAP and IntegrationHub
  • Collaborate with infrastructure, application, and cloud teams to accurately map business services; engage stakeholders in reviewing and validating service maps
  • Monitor MID Server performance and scale deployments to match enterprise needs

Benefits

  • general: Empowered to shape your career
  • general: Supported and inspired by a collaborative community of colleagues around the world
  • general: Help the worldโ€™s leading organizations unlock the value of technology and build a more sustainable, more inclusive world

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Cloud Infrastructure ServicesCloud Infrastructure ManagementExperienced ProfessionalsCloud Infrastructure Services

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Capgemini logo

ServiceNow ITOM (Developer/Lead's/Architect's)

Capgemini

Software and Technology Jobs

ServiceNow ITOM (Developer/Lead's/Architect's)

full-timePosted: Dec 1, 2025

Job Description

ServiceNow ITOM (Developer/Lead's/Architect's)

๐Ÿ“‹ Job Overview

The ServiceNow ITOM Developer/Lead/Architect role at Capgemini involves configuring and optimizing ITOM Discovery and Service Mapping solutions for on-premises and cloud environments. Responsibilities include developing custom patterns, probes, and sensors, administering discovery schedules, ensuring CMDB integrity aligned with CSDM, integrating with third-party tools, and collaborating with teams to map business services. This position requires hands-on expertise in ServiceNow ITOM, scripting, and enterprise-scale implementations to support infrastructure discovery and service mapping.

๐Ÿ“ Location: Bangalore

๐Ÿ’ผ Experience Level: Experienced Professionals

๐Ÿข Business Unit: Cloud Infrastructure Services

๐ŸŽฏ Key Responsibilities

  • Configure and optimize ServiceNow ITOM Discovery and Service Mapping solutions for on-premises and cloud environments
  • Develop and maintain custom patterns, probes, sensors, and MID Server capacity to ensure robust horizontal and top-down infrastructure discovery
  • Administer Discovery schedules, reconcile results, and manage anomalies to uphold CMDB data integrity
  • Define and enforce CMDB alignment with CSDM and enterprise data models, ensuring accurate CI relationships
  • Integrate Discovery and Mapping with third-party tools (e.g., SCCM, cloud APIs), using REST/SOAP and IntegrationHub
  • Collaborate with infrastructure, application, and cloud teams to accurately map business services; engage stakeholders in reviewing and validating service maps
  • Monitor MID Server performance and scale deployments to match enterprise needs

โœ… Required Qualifications

  • Hands-on ServiceNow ITOM (Discovery & Service Mapping)
  • Profound understanding of CMDB, CSDM, Discovery architectural best practices, and enterprise-scale implementations
  • Expert in building custom Discovery patterns, probes, sensors, and optimizing mapping techniques (traffic, tag, and predictive intelligence)
  • Strong scripting skills (JavaScript, Glide API), Flow Designer, IntegrationHub, REST/SOAP API integrations

๐Ÿ› ๏ธ Required Skills

  • ServiceNow ITOM (Discovery & Service Mapping)
  • CMDB
  • CSDM
  • Discovery architectural best practices
  • Enterprise-scale implementations
  • Custom Discovery patterns
  • Probes
  • Sensors
  • Mapping techniques (traffic, tag, predictive intelligence)
  • JavaScript
  • Glide API
  • Flow Designer
  • IntegrationHub
  • REST/SOAP API integrations
  • MID Server
  • SCCM
  • Cloud APIs

๐ŸŽ Benefits & Perks

  • Empowered to shape your career
  • Supported and inspired by a collaborative community of colleagues around the world
  • Help the worldโ€™s leading organizations unlock the value of technology and build a more sustainable, more inclusive world

Locations

  • Bangalore, India

Salary

Estimated Salary Rangemedium confidence

2,500,000 - 4,200,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • ServiceNow ITOM (Discovery & Service Mapping)intermediate
  • CMDBintermediate
  • CSDMintermediate
  • Discovery architectural best practicesintermediate
  • Enterprise-scale implementationsintermediate
  • Custom Discovery patternsintermediate
  • Probesintermediate
  • Sensorsintermediate
  • Mapping techniques (traffic, tag, predictive intelligence)intermediate
  • JavaScriptintermediate
  • Glide APIintermediate
  • Flow Designerintermediate
  • IntegrationHubintermediate
  • REST/SOAP API integrationsintermediate
  • MID Serverintermediate
  • SCCMintermediate
  • Cloud APIsintermediate

Required Qualifications

  • Hands-on ServiceNow ITOM (Discovery & Service Mapping) (experience)
  • Profound understanding of CMDB, CSDM, Discovery architectural best practices, and enterprise-scale implementations (experience)
  • Expert in building custom Discovery patterns, probes, sensors, and optimizing mapping techniques (traffic, tag, and predictive intelligence) (experience)
  • Strong scripting skills (JavaScript, Glide API), Flow Designer, IntegrationHub, REST/SOAP API integrations (experience)

Responsibilities

  • Configure and optimize ServiceNow ITOM Discovery and Service Mapping solutions for on-premises and cloud environments
  • Develop and maintain custom patterns, probes, sensors, and MID Server capacity to ensure robust horizontal and top-down infrastructure discovery
  • Administer Discovery schedules, reconcile results, and manage anomalies to uphold CMDB data integrity
  • Define and enforce CMDB alignment with CSDM and enterprise data models, ensuring accurate CI relationships
  • Integrate Discovery and Mapping with third-party tools (e.g., SCCM, cloud APIs), using REST/SOAP and IntegrationHub
  • Collaborate with infrastructure, application, and cloud teams to accurately map business services; engage stakeholders in reviewing and validating service maps
  • Monitor MID Server performance and scale deployments to match enterprise needs

Benefits

  • general: Empowered to shape your career
  • general: Supported and inspired by a collaborative community of colleagues around the world
  • general: Help the worldโ€™s leading organizations unlock the value of technology and build a more sustainable, more inclusive world

Target Your Resume for "ServiceNow ITOM (Developer/Lead's/Architect's)" , Capgemini

Get personalized recommendations to optimize your resume specifically for ServiceNow ITOM (Developer/Lead's/Architect's). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "ServiceNow ITOM (Developer/Lead's/Architect's)" , Capgemini

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Cloud Infrastructure ServicesCloud Infrastructure ManagementExperienced ProfessionalsCloud Infrastructure Services

Answer 10 quick questions to check your fit for ServiceNow ITOM (Developer/Lead's/Architect's) @ Capgemini.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.