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Consumer Credit Review Senior Manager

Capital One

Finance Jobs

Consumer Credit Review Senior Manager

full-timePosted: Jan 14, 2026

Job Description

Overview

The Consumer Credit Review Senior Manager is responsible for executing independent, risk-based assurance reviews within Capital One’s Consumer credit portfolios (card and auto). This includes assessment of credit strategies and practices, effectiveness of policy implementation and risk governance. The Senior Manager will also contribute towards the execution of the annual Credit Review operating plan by leading reviews of credit processes or products, performing monitoring of credit trends and credit changes in the assigned portfolios and in horizontal reviews. Through planned reviews and continuous monitoring activities the Senior Manager will be exposed to a great level of depth and breadth of full spectrum lending activities (acquisition, customer management) managed by the first and second line. They will provide effective challenge to Accountable Executives in a constructive manner to drive positive changes and business impact. Further, this associate will be responsible for building and maintaining working relationships with line of business management and key associates within the risk management organization.Responsibilities:
  • Conducting risk-based reviews covering consumer line(s) of businesses

  • Identifying credit process weaknesses

  • Identifying emerging trends and issues

  • Perform independent data analysis to support or identify gaps in credit policies

  • Tracking of identified issues to resolution

  • Communicating Credit Review assurance results with exceptional verbal and written communication skills, demonstrating strong clear thinking and succinct delivery of message

  • Reporting results and issues verbally and in writing to executive management and internal credit and risk senior executives

  • Working with regulators and external auditors to provide assurance that Credit Review processes are sound

  • Building and maintaining high trust relationships with credit risk executives,  associates, and regulators

  • Acting as an approachable advisor to business partners by developing continuous and effective communication channels for all stakeholders

  • Showing ability to provide business leadership and partnering skills to help drive the organization towards critical decisions and deliverable results

  • Basic Qualifications:
  • Bachelor’s degree or military experience

  • At least 7 years of data analysis experience

  • At least 3 years of experience in consumer lending, credit risk policy or risk analytics in credit card loans or auto loans

  • At least 3 years of experience with influencing senior level executives or regulators

  • Preferred Qualifications:
  • Master’s Degree

  • Consumer credit training from a large national or regional bank or equivalent training in a regulatory office (Office of the Comptroller of the Currency (OCC), Federal Reserve)

  • Credit risk modeling, audit or assurance experience

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • McLean, Virginia, United States
    • New York, New York, United States
    • Wilmington, Delaware, United States
    • Chicago, Illinois McLean, VirginiaNew York

    Salary

    Estimated Salary Rangemedium confidence

    80,000 - 135,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • data analysisintermediate
    • credit risk assessmentintermediate
    • verbal and written communicationintermediate
    • influencing senior executivesintermediate
    • relationship buildingintermediate

    Required Qualifications

    • Bachelor’s degree or military experience (experience)
    • At least 7 years of data analysis experience (experience)
    • At least 3 years of experience in consumer lending, credit risk policy or risk analytics (experience)
    • At least 3 years of experience with influencing senior level executives or regulators (experience)
    • Master’s Degree (preferred) (experience)

    Responsibilities

    • Conduct risk-based reviews of consumer credit portfolios
    • Identify credit process weaknesses and emerging trends
    • Perform independent data analysis to identify policy gaps
    • Track identified issues to resolution
    • Communicate results to executive management
    • Work with regulators and external auditors

    Benefits

    • general: comprehensive, competitive, and inclusive set of health, financial and other benefits

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    Capital One logo

    Consumer Credit Review Senior Manager

    Capital One

    Finance Jobs

    Consumer Credit Review Senior Manager

    full-timePosted: Jan 14, 2026

    Job Description

    Overview

    The Consumer Credit Review Senior Manager is responsible for executing independent, risk-based assurance reviews within Capital One’s Consumer credit portfolios (card and auto). This includes assessment of credit strategies and practices, effectiveness of policy implementation and risk governance. The Senior Manager will also contribute towards the execution of the annual Credit Review operating plan by leading reviews of credit processes or products, performing monitoring of credit trends and credit changes in the assigned portfolios and in horizontal reviews. Through planned reviews and continuous monitoring activities the Senior Manager will be exposed to a great level of depth and breadth of full spectrum lending activities (acquisition, customer management) managed by the first and second line. They will provide effective challenge to Accountable Executives in a constructive manner to drive positive changes and business impact. Further, this associate will be responsible for building and maintaining working relationships with line of business management and key associates within the risk management organization.Responsibilities:
  • Conducting risk-based reviews covering consumer line(s) of businesses

  • Identifying credit process weaknesses

  • Identifying emerging trends and issues

  • Perform independent data analysis to support or identify gaps in credit policies

  • Tracking of identified issues to resolution

  • Communicating Credit Review assurance results with exceptional verbal and written communication skills, demonstrating strong clear thinking and succinct delivery of message

  • Reporting results and issues verbally and in writing to executive management and internal credit and risk senior executives

  • Working with regulators and external auditors to provide assurance that Credit Review processes are sound

  • Building and maintaining high trust relationships with credit risk executives,  associates, and regulators

  • Acting as an approachable advisor to business partners by developing continuous and effective communication channels for all stakeholders

  • Showing ability to provide business leadership and partnering skills to help drive the organization towards critical decisions and deliverable results

  • Basic Qualifications:
  • Bachelor’s degree or military experience

  • At least 7 years of data analysis experience

  • At least 3 years of experience in consumer lending, credit risk policy or risk analytics in credit card loans or auto loans

  • At least 3 years of experience with influencing senior level executives or regulators

  • Preferred Qualifications:
  • Master’s Degree

  • Consumer credit training from a large national or regional bank or equivalent training in a regulatory office (Office of the Comptroller of the Currency (OCC), Federal Reserve)

  • Credit risk modeling, audit or assurance experience

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • McLean, Virginia, United States
    • New York, New York, United States
    • Wilmington, Delaware, United States
    • Chicago, Illinois McLean, VirginiaNew York

    Salary

    Estimated Salary Rangemedium confidence

    80,000 - 135,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • data analysisintermediate
    • credit risk assessmentintermediate
    • verbal and written communicationintermediate
    • influencing senior executivesintermediate
    • relationship buildingintermediate

    Required Qualifications

    • Bachelor’s degree or military experience (experience)
    • At least 7 years of data analysis experience (experience)
    • At least 3 years of experience in consumer lending, credit risk policy or risk analytics (experience)
    • At least 3 years of experience with influencing senior level executives or regulators (experience)
    • Master’s Degree (preferred) (experience)

    Responsibilities

    • Conduct risk-based reviews of consumer credit portfolios
    • Identify credit process weaknesses and emerging trends
    • Perform independent data analysis to identify policy gaps
    • Track identified issues to resolution
    • Communicate results to executive management
    • Work with regulators and external auditors

    Benefits

    • general: comprehensive, competitive, and inclusive set of health, financial and other benefits

    Target Your Resume for "Consumer Credit Review Senior Manager" , Capital One

    Get personalized recommendations to optimize your resume specifically for Consumer Credit Review Senior Manager. Takes only 15 seconds!

    AI-powered keyword optimization
    Skills matching & gap analysis
    Experience alignment suggestions

    Check Your ATS Score for "Consumer Credit Review Senior Manager" , Capital One

    Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

    ATS compatibility check
    Keyword optimization analysis
    Skill matching & gap identification
    Format & readability score

    Answer 10 quick questions to check your fit for Consumer Credit Review Senior Manager @ Capital One.

    Quiz Challenge
    10 Questions
    ~2 Minutes
    Instant Score

    Related Books and Jobs

    No related jobs found at the moment.