Director, Channel Sales Operations - Capital One Software (Remote)
Capital One
Director, Channel Sales Operations - Capital One Software (Remote)
Job Description
Overview
The Director of Channel Partner Operations for Capital One Software is a critical, high-impact leadership role responsible for building, optimizing, and scaling the operational foundation for Capital One Software's strategic go-to-market partnerships. This leader will design, implement, and govern the end-to-end processes, systems, and programs necessary to maximize growth and efficiency achieved through indirect sales channels.Key Positioning: This role sits on the Revenue Operations Leadership Team and acts as the operational linchpin across Sales, RevOps, Finance, Marketing, Product and Legal for all sales channel partner-related activities.
Ideal Candidate: We seek a strategic operations expert with deep, proven experience in building and scaling B2B software partner operations, particularly within organizations where over 50% of revenue flows through indirect sales channels.
Align and enable the partner ecosystem strategy with overall Go-to-Market (GTM) objectives.
Design and deploy the operational processes that power the end-to-end channel partner lifecycle including onboarding, enablement, reporting, and performance management.
Act as the strategic operational liaison, driving efficiency across Sales, Marketing, Product, Finance, and IT.
Own the partner technology roadmap, focusing on integration and optimization of critical platforms (e.g., PRM, CRM, CPQ).
Define, govern, and oversee the partner data strategy to ensure accuracy, compliance, and delivery of actionable insights.
Design incentive models, partnering with Finance for unified financial rewards and profitability measurement.
Develop and implement models for segmentation, attribution, and contribution to analyze partner performance, value, and ecosystem ROI.
Growth in partner-driven revenue and pipeline influence.
Improved partner onboarding, enablement adoption, and experience.
Operational efficiency (reduced process cycle times) and ROI from technology investments.
Accuracy and completeness of partner data.
Bachelor's degree or military experience.
At least 10 years experience in Partner Operations, Channel Management, or a related Operations role (RevOps, Sales Ops).
At least 7 years experience with B2B partner ecosystems, indirect sales models, and revenue processes.
12+ years experience in strategic planning, process design, and change management.
7+ years experience with core GTM technology platforms (PRM, CRM, CPQ, CLM).
Experience across various routes to market (direct, indirect, e-commerce)
Familiarity with compliance and governance in domestic and international sales partner ecosystems
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- Richmond, Virginia, United States (Remote)
- McLean, Virginia, United States (Remote)
- Remote, United States (Remote)
- San Francisco, California Richmond, VirginiaRichmond (Remote)
Salary
80,000 - 135,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strategic operationsintermediate
- Process designintermediate
- Systems integrationintermediate
- Data governanceintermediate
- Partner managementintermediate
- Analytics and measurementintermediate
- Change managementintermediate
Required Qualifications
- Bachelor's degree or military experience (experience)
- At least 10 years experience in Partner Operations, Channel Management, or related Operations role (experience)
- At least 7 years experience with B2B partner ecosystems, indirect sales models, and revenue processes (experience)
- 12+ years experience in strategic planning, process design, and change management (preferred) (experience)
- 7+ years experience with core GTM technology platforms (PRM, CRM, CPQ, CLM) (preferred) (experience)
Responsibilities
- Design and deploy operational processes for channel partner lifecycle
- Own partner technology roadmap and integrations
- Define and govern partner data strategy
- Design incentive models and performance analytics
- Act as operational liaison across Sales, Marketing, Product, Finance, and IT
- Align partner ecosystem strategy with GTM objectives
Benefits
- general: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Answer 10 quick questions to check your fit for Director, Channel Sales Operations - Capital One Software (Remote) @ Capital One.
Related Books and Jobs
Director, Channel Sales Operations - Capital One Software (Remote)
Capital One
Director, Channel Sales Operations - Capital One Software (Remote)
Job Description
Overview
The Director of Channel Partner Operations for Capital One Software is a critical, high-impact leadership role responsible for building, optimizing, and scaling the operational foundation for Capital One Software's strategic go-to-market partnerships. This leader will design, implement, and govern the end-to-end processes, systems, and programs necessary to maximize growth and efficiency achieved through indirect sales channels.Key Positioning: This role sits on the Revenue Operations Leadership Team and acts as the operational linchpin across Sales, RevOps, Finance, Marketing, Product and Legal for all sales channel partner-related activities.
Ideal Candidate: We seek a strategic operations expert with deep, proven experience in building and scaling B2B software partner operations, particularly within organizations where over 50% of revenue flows through indirect sales channels.
Align and enable the partner ecosystem strategy with overall Go-to-Market (GTM) objectives.
Design and deploy the operational processes that power the end-to-end channel partner lifecycle including onboarding, enablement, reporting, and performance management.
Act as the strategic operational liaison, driving efficiency across Sales, Marketing, Product, Finance, and IT.
Own the partner technology roadmap, focusing on integration and optimization of critical platforms (e.g., PRM, CRM, CPQ).
Define, govern, and oversee the partner data strategy to ensure accuracy, compliance, and delivery of actionable insights.
Design incentive models, partnering with Finance for unified financial rewards and profitability measurement.
Develop and implement models for segmentation, attribution, and contribution to analyze partner performance, value, and ecosystem ROI.
Growth in partner-driven revenue and pipeline influence.
Improved partner onboarding, enablement adoption, and experience.
Operational efficiency (reduced process cycle times) and ROI from technology investments.
Accuracy and completeness of partner data.
Bachelor's degree or military experience.
At least 10 years experience in Partner Operations, Channel Management, or a related Operations role (RevOps, Sales Ops).
At least 7 years experience with B2B partner ecosystems, indirect sales models, and revenue processes.
12+ years experience in strategic planning, process design, and change management.
7+ years experience with core GTM technology platforms (PRM, CRM, CPQ, CLM).
Experience across various routes to market (direct, indirect, e-commerce)
Familiarity with compliance and governance in domestic and international sales partner ecosystems
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- Richmond, Virginia, United States (Remote)
- McLean, Virginia, United States (Remote)
- Remote, United States (Remote)
- San Francisco, California Richmond, VirginiaRichmond (Remote)
Salary
80,000 - 135,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strategic operationsintermediate
- Process designintermediate
- Systems integrationintermediate
- Data governanceintermediate
- Partner managementintermediate
- Analytics and measurementintermediate
- Change managementintermediate
Required Qualifications
- Bachelor's degree or military experience (experience)
- At least 10 years experience in Partner Operations, Channel Management, or related Operations role (experience)
- At least 7 years experience with B2B partner ecosystems, indirect sales models, and revenue processes (experience)
- 12+ years experience in strategic planning, process design, and change management (preferred) (experience)
- 7+ years experience with core GTM technology platforms (PRM, CRM, CPQ, CLM) (preferred) (experience)
Responsibilities
- Design and deploy operational processes for channel partner lifecycle
- Own partner technology roadmap and integrations
- Define and govern partner data strategy
- Design incentive models and performance analytics
- Act as operational liaison across Sales, Marketing, Product, Finance, and IT
- Align partner ecosystem strategy with GTM objectives
Benefits
- general: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Answer 10 quick questions to check your fit for Director, Channel Sales Operations - Capital One Software (Remote) @ Capital One.
Related Books and Jobs