Resume and JobRESUME AND JOB
Capital One logo

Director, Enterprise Know Your Customer (KYC) Compliance Program

Capital One

Finance Jobs

Director, Enterprise Know Your Customer (KYC) Compliance Program

full-timePosted: Jan 14, 2026

Job Description

Overview

The Director, Anti-Money Laundering (AML) Leader for Capital One’s Enterprise Know Your Customer (KYC) program performs a key risk management leadership role in ensuring compliance with KYC regulations and maintaining regulatory standards.  We are seeking a candidate with deep AML/KYC subject matter expertise, excellent leadership, decision-making, communication skills, a team-first mentality, proven operational effectiveness, and vision to help shape Capital One’s KYC / KYP program and department. The successful candidate will lead a team of dedicated AML risk managers with the goals of providing holistic end-to-end AML KYC risk management, producing optimal risk management outcomes, and elevating our AML program.The successful candidate will be a visible leader who will represent the company and its AML program with business and risk management leaders as well as external regulatory authorities. An executive presence, excellent written and verbal communication, influencing skills, and the ability to adapt and be effective in the progressive, dynamic Capital One culture are essential to success in this role.Responsibilities
  • Ownership and oversight of the Enterprise Know Your Customer (KYC) Standard and related policies and documents including oversight of the Enterprise Know Your Partner (KYP) program for the card payment network

  • Collaborate with Line of Business AML Advisors and Line of Business partners to assess the effectiveness of and compliance with the KYC Standard to ensure consistent application

  • Provide AML KYC/KYP consultation and guidance to internal stakeholders and Executives on applying the KYC/KYP requirements, identifying and mitigating risk, developing mitigation plans (as warranted), business initiatives, and other risk management and control activities related to KYC/KYP

  • Provide senior management with effective, credible and grounded challenge regarding AML/KYC/KYP regulatory risk and control management, ensuring management is making informed and appropriate risk decisions, and allocating appropriate attention and resources to risk management 

  • Influence senior management to drive realization and mitigation of new and emerging risks especially via structuring slides and presentations in order to convey risk information

  • Provide leadership across broader AML department for program enhancement and associate development

  • Direct interaction with Audit and External Regulators with regard to responding to inquiries, exams, audits related to the KYC/KYP program

  • Competencies:The ideal candidate will be a seasoned financial services professional with strategic leadership skills, a forward lean, and a proven ability to operate effectively in a complex, highly-regulated environment.  Candidates should have a passion for providing financial products and services that improve our customers’ lives while also complying with all applicable regulatory requirements and expectations.
  • Strong Business Judgment: Strong business judgment, analytical acumen, and the ability to evaluate complex, multi-dimensional situations and risk characteristics and to formulate appropriate compliance recommendations and advice

  • Communication: Highly developed interpersonal, presentation, and communications skills with the ability to communicate effectively at all levels of the organization, as well as with external parties (such as regulators and consultants)

  • Thought Leadership: Proven ability to effectively lead teams through strategic initiatives and organizational changes with ability to connect, influence and deliver results

  • Basic Qualifications:
  • Bachelor’s Degree or Military experience 

  • At least 7 years in legal, compliance, risk management or regulatory experience in consumer financial services  

  • At least 3 years of experience in the financial services industry

  • At least 3 years of people management experience

  • Preferred Qualifications:
  • Master’s Degree

  • 2+ years of experience as a financial regulator (OCC, FRB, FDIC, FINRA)

  • Certified Anti-Money Laundering Specialist (CAMS) certification 

  • 1+ years of operational experience with card products and card networks

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • New York, New York, United States
    • Richmond, Virginia, United States
    • Plano, Texas, United States
    • Wilmington, Delaware, United States
    • McLean, Virginia New York, New YorkMcLean

    Salary

    Estimated Salary Rangemedium confidence

    80,000 - 135,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • AML/KYC subject matter expertiseintermediate
    • Leadership and people managementintermediate
    • Excellent written and verbal communicationintermediate
    • Influencing senior managementintermediate
    • Analytical acumen and business judgmentintermediate
    • Regulatory interaction and executive presenceintermediate

    Required Qualifications

    • Bachelor’s Degree or Military experience (experience)
    • At least 7 years in legal, compliance, risk management or regulatory experience in consumer financial services (experience)
    • At least 3 years of experience in the financial services industry (experience)
    • At least 3 years of people management experience (experience)
    • Master’s Degree (preferred) (experience)
    • 2+ years of experience as a financial regulator (OCC, FRB, FDIC, FINRA) (preferred) (experience)
    • Certified Anti-Money Laundering Specialist (CAMS) certification (preferred) (experience)
    • 1+ years of operational experience with card products and card networks (preferred) (experience)

    Responsibilities

    • Ownership and oversight of the Enterprise Know Your Customer (KYC) Standard and related policies including Enterprise Know Your Partner (KYP) program
    • Collaborate with Line of Business AML Advisors and partners to assess KYC Standard effectiveness and compliance
    • Provide AML KYC/KYP consultation and guidance to internal stakeholders and Executives
    • Provide senior management with credible challenge regarding AML/KYC/KYP regulatory risk and control management
    • Influence senior management to drive realization and mitigation of new and emerging risks
    • Direct interaction with Audit and External Regulators regarding KYC/KYP program inquiries, exams, audits

    Benefits

    • general: Comprehensive, competitive, and inclusive set of health, financial and other benefits

    Target Your Resume for "Director, Enterprise Know Your Customer (KYC) Compliance Program" , Capital One

    Get personalized recommendations to optimize your resume specifically for Director, Enterprise Know Your Customer (KYC) Compliance Program. Takes only 15 seconds!

    AI-powered keyword optimization
    Skills matching & gap analysis
    Experience alignment suggestions

    Check Your ATS Score for "Director, Enterprise Know Your Customer (KYC) Compliance Program" , Capital One

    Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

    ATS compatibility check
    Keyword optimization analysis
    Skill matching & gap identification
    Format & readability score

    Answer 10 quick questions to check your fit for Director, Enterprise Know Your Customer (KYC) Compliance Program @ Capital One.

    Quiz Challenge
    10 Questions
    ~2 Minutes
    Instant Score

    Related Books and Jobs

    No related jobs found at the moment.

    Capital One logo

    Director, Enterprise Know Your Customer (KYC) Compliance Program

    Capital One

    Finance Jobs

    Director, Enterprise Know Your Customer (KYC) Compliance Program

    full-timePosted: Jan 14, 2026

    Job Description

    Overview

    The Director, Anti-Money Laundering (AML) Leader for Capital One’s Enterprise Know Your Customer (KYC) program performs a key risk management leadership role in ensuring compliance with KYC regulations and maintaining regulatory standards.  We are seeking a candidate with deep AML/KYC subject matter expertise, excellent leadership, decision-making, communication skills, a team-first mentality, proven operational effectiveness, and vision to help shape Capital One’s KYC / KYP program and department. The successful candidate will lead a team of dedicated AML risk managers with the goals of providing holistic end-to-end AML KYC risk management, producing optimal risk management outcomes, and elevating our AML program.The successful candidate will be a visible leader who will represent the company and its AML program with business and risk management leaders as well as external regulatory authorities. An executive presence, excellent written and verbal communication, influencing skills, and the ability to adapt and be effective in the progressive, dynamic Capital One culture are essential to success in this role.Responsibilities
  • Ownership and oversight of the Enterprise Know Your Customer (KYC) Standard and related policies and documents including oversight of the Enterprise Know Your Partner (KYP) program for the card payment network

  • Collaborate with Line of Business AML Advisors and Line of Business partners to assess the effectiveness of and compliance with the KYC Standard to ensure consistent application

  • Provide AML KYC/KYP consultation and guidance to internal stakeholders and Executives on applying the KYC/KYP requirements, identifying and mitigating risk, developing mitigation plans (as warranted), business initiatives, and other risk management and control activities related to KYC/KYP

  • Provide senior management with effective, credible and grounded challenge regarding AML/KYC/KYP regulatory risk and control management, ensuring management is making informed and appropriate risk decisions, and allocating appropriate attention and resources to risk management 

  • Influence senior management to drive realization and mitigation of new and emerging risks especially via structuring slides and presentations in order to convey risk information

  • Provide leadership across broader AML department for program enhancement and associate development

  • Direct interaction with Audit and External Regulators with regard to responding to inquiries, exams, audits related to the KYC/KYP program

  • Competencies:The ideal candidate will be a seasoned financial services professional with strategic leadership skills, a forward lean, and a proven ability to operate effectively in a complex, highly-regulated environment.  Candidates should have a passion for providing financial products and services that improve our customers’ lives while also complying with all applicable regulatory requirements and expectations.
  • Strong Business Judgment: Strong business judgment, analytical acumen, and the ability to evaluate complex, multi-dimensional situations and risk characteristics and to formulate appropriate compliance recommendations and advice

  • Communication: Highly developed interpersonal, presentation, and communications skills with the ability to communicate effectively at all levels of the organization, as well as with external parties (such as regulators and consultants)

  • Thought Leadership: Proven ability to effectively lead teams through strategic initiatives and organizational changes with ability to connect, influence and deliver results

  • Basic Qualifications:
  • Bachelor’s Degree or Military experience 

  • At least 7 years in legal, compliance, risk management or regulatory experience in consumer financial services  

  • At least 3 years of experience in the financial services industry

  • At least 3 years of people management experience

  • Preferred Qualifications:
  • Master’s Degree

  • 2+ years of experience as a financial regulator (OCC, FRB, FDIC, FINRA)

  • Certified Anti-Money Laundering Specialist (CAMS) certification 

  • 1+ years of operational experience with card products and card networks

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • New York, New York, United States
    • Richmond, Virginia, United States
    • Plano, Texas, United States
    • Wilmington, Delaware, United States
    • McLean, Virginia New York, New YorkMcLean

    Salary

    Estimated Salary Rangemedium confidence

    80,000 - 135,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • AML/KYC subject matter expertiseintermediate
    • Leadership and people managementintermediate
    • Excellent written and verbal communicationintermediate
    • Influencing senior managementintermediate
    • Analytical acumen and business judgmentintermediate
    • Regulatory interaction and executive presenceintermediate

    Required Qualifications

    • Bachelor’s Degree or Military experience (experience)
    • At least 7 years in legal, compliance, risk management or regulatory experience in consumer financial services (experience)
    • At least 3 years of experience in the financial services industry (experience)
    • At least 3 years of people management experience (experience)
    • Master’s Degree (preferred) (experience)
    • 2+ years of experience as a financial regulator (OCC, FRB, FDIC, FINRA) (preferred) (experience)
    • Certified Anti-Money Laundering Specialist (CAMS) certification (preferred) (experience)
    • 1+ years of operational experience with card products and card networks (preferred) (experience)

    Responsibilities

    • Ownership and oversight of the Enterprise Know Your Customer (KYC) Standard and related policies including Enterprise Know Your Partner (KYP) program
    • Collaborate with Line of Business AML Advisors and partners to assess KYC Standard effectiveness and compliance
    • Provide AML KYC/KYP consultation and guidance to internal stakeholders and Executives
    • Provide senior management with credible challenge regarding AML/KYC/KYP regulatory risk and control management
    • Influence senior management to drive realization and mitigation of new and emerging risks
    • Direct interaction with Audit and External Regulators regarding KYC/KYP program inquiries, exams, audits

    Benefits

    • general: Comprehensive, competitive, and inclusive set of health, financial and other benefits

    Target Your Resume for "Director, Enterprise Know Your Customer (KYC) Compliance Program" , Capital One

    Get personalized recommendations to optimize your resume specifically for Director, Enterprise Know Your Customer (KYC) Compliance Program. Takes only 15 seconds!

    AI-powered keyword optimization
    Skills matching & gap analysis
    Experience alignment suggestions

    Check Your ATS Score for "Director, Enterprise Know Your Customer (KYC) Compliance Program" , Capital One

    Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

    ATS compatibility check
    Keyword optimization analysis
    Skill matching & gap identification
    Format & readability score

    Answer 10 quick questions to check your fit for Director, Enterprise Know Your Customer (KYC) Compliance Program @ Capital One.

    Quiz Challenge
    10 Questions
    ~2 Minutes
    Instant Score

    Related Books and Jobs

    No related jobs found at the moment.