Director, Product Management - Customer Fraud Products
Capital One
Director, Product Management - Customer Fraud Products
Job Description
Overview
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.About the TeamThis is an IC Product role within Capital One’s Ra Customer Core Organization reporting into the Customer Restrictions and Protections Team. This person will partner directly with Fraud subject matter experts within Lines of Businesses, Product Leaders and Engineers in addition to people across the company to define the target state for Customer Fraud. This role is designed to define the vision, strategy and roadmap for enterprise capabilities to manage fraud data at the customer-level to reduce fraud losses, restrict fraud perpetrators and improve the experience of our customers who are victims of fraud.
Define the long-term vision for customer fraud, focusing on the data, and the integration of fraud sources (internal and external) into the platform
Lead fraud capability definition and collaborate with technology partners on testing new technologies, processes and tools
Partner with platform and product leads to define a multi-year roadmap to deliver enterprise fraud capabilities
Drive convergence to the customer core platform for fraud data and advocate for data sharing across Capital One
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused -Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven -Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
At least 7 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Experience translating business strategy and analysis into consumer facing digital products
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- McLean, Virginia, United States
- Richmond, Virginia McLean, VirginiaNew York
Salary
80,000 - 135,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Product Managementintermediate
- Fraud data managementintermediate
- Vision and strategy definitionintermediate
- Cross-functional collaborationintermediate
- Technology integrationintermediate
- Roadmap developmentintermediate
Required Qualifications
- At least 7 years of experience working in Product Management (experience)
- Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related) (experience)
- Master's Degree in a quantitative field or MBA with quantitative concentration (experience)
Responsibilities
- Define the long-term vision for customer fraud, focusing on data and integration of fraud sources
- Lead fraud capability definition and collaborate with technology partners on testing new technologies
- Partner with platform and product leads to define a multi-year roadmap
- Drive convergence to the customer core platform for fraud data
- Advocate for data sharing across Capital One
Benefits
- general: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Answer 10 quick questions to check your fit for Director, Product Management - Customer Fraud Products @ Capital One.
Director, Product Management - Customer Fraud Products
Capital One
Director, Product Management - Customer Fraud Products
Job Description
Overview
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.About the TeamThis is an IC Product role within Capital One’s Ra Customer Core Organization reporting into the Customer Restrictions and Protections Team. This person will partner directly with Fraud subject matter experts within Lines of Businesses, Product Leaders and Engineers in addition to people across the company to define the target state for Customer Fraud. This role is designed to define the vision, strategy and roadmap for enterprise capabilities to manage fraud data at the customer-level to reduce fraud losses, restrict fraud perpetrators and improve the experience of our customers who are victims of fraud.
Define the long-term vision for customer fraud, focusing on the data, and the integration of fraud sources (internal and external) into the platform
Lead fraud capability definition and collaborate with technology partners on testing new technologies, processes and tools
Partner with platform and product leads to define a multi-year roadmap to deliver enterprise fraud capabilities
Drive convergence to the customer core platform for fraud data and advocate for data sharing across Capital One
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused -Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven -Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
At least 7 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Experience translating business strategy and analysis into consumer facing digital products
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- McLean, Virginia, United States
- Richmond, Virginia McLean, VirginiaNew York
Salary
80,000 - 135,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Product Managementintermediate
- Fraud data managementintermediate
- Vision and strategy definitionintermediate
- Cross-functional collaborationintermediate
- Technology integrationintermediate
- Roadmap developmentintermediate
Required Qualifications
- At least 7 years of experience working in Product Management (experience)
- Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related) (experience)
- Master's Degree in a quantitative field or MBA with quantitative concentration (experience)
Responsibilities
- Define the long-term vision for customer fraud, focusing on data and integration of fraud sources
- Lead fraud capability definition and collaborate with technology partners on testing new technologies
- Partner with platform and product leads to define a multi-year roadmap
- Drive convergence to the customer core platform for fraud data
- Advocate for data sharing across Capital One
Benefits
- general: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Answer 10 quick questions to check your fit for Director, Product Management - Customer Fraud Products @ Capital One.