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HR Shared Services - Principal Associate

Capital One

Human Resources Jobs

HR Shared Services - Principal Associate

full-timePosted: Jan 14, 2026

Job Description

Overview

Main Responsibilities:
  • Partner with Risk Advisors and business SMEs to support design, identification, implementation, and documentation of controls to mitigate operational risks and ensure adherence to internal and external requirements across a matrixed business ecosystem

  • Support execution of risk assessments, controls testing, process documentation , reporting, etc. Manage all quality assurance and quality control review follow up related to risk assessments and control testing results

  • Manage risk and control documentation & approval activities; ensure risk and control records remain adherent to all enterprise standards and requirements by monitoring process health and exception reports

  • Become a subject matter expert in Payroll risks and controls for global footprint

  • Support the Payroll department through audits (internal, external)

  • Build relationships with various teams, including risk, across the enterprise to ensure effective introduction of and compliance with required regulations

  • Engage with Global teams to provide support and guidance to ensure compliance with required regulations

  • Manage a repository of L2 process artifacts

  • Track and resolve process breakdowns

  • Basic Qualifications:
  • Bachelors degree or military experience

  • At least 3 years of risk management experience

  • At least 2 years of project management experience

  • At least 3 years of experience supporting, partnering and interacting with internal business clients

  • Preferred Qualifications:
  • 4+ years of Risk Management experience including Risk & Controls Management, Issues Management, Reporting and Audit and Examinations

  • 1+ years experience with risk management frameworks

  • Project Management Professional certification (PMP), Lean, Agile or Six Sigma certification

  • Impeccable judgment, relationship building skills, and customer focus

  • Ability to balance the needs of the organization, leaders and associates to deliver against a robust agenda

  • Ability to identify, analyze, and solve problems and thrive in ambiguity

  • Passion for learning with a growth mindset

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • Richmond, Virginia Richmond, VirginiaMcLean

    Salary

    Estimated Salary Rangemedium confidence

    50,000 - 85,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • Risk managementintermediate
    • Controls design and implementationintermediate
    • Project managementintermediate
    • Process documentationintermediate
    • Quality assuranceintermediate
    • Audit supportintermediate
    • Relationship buildingintermediate
    • Stakeholder managementintermediate

    Required Qualifications

    • Bachelors degree or military experience (experience)
    • At least 3 years of risk management experience (experience)
    • At least 2 years of project management experience (experience)
    • At least 3 years of experience supporting, partnering and interacting with internal business clients (experience)
    • Project Management Professional certification (PMP), Lean, Agile or Six Sigma certification (preferred) (experience)

    Responsibilities

    • Partner with Risk Advisors and business SMEs to support design, identification, implementation, and documentation of controls to mitigate operational risks
    • Support execution of risk assessments, controls testing, process documentation, reporting, etc.
    • Manage risk and control documentation & approval activities
    • Become a subject matter expert in Payroll risks and controls for global footprint
    • Support the Payroll department through audits (internal, external)
    • Build relationships with various teams across the enterprise
    • Manage a repository of L2 process artifacts
    • Track and resolve process breakdowns

    Benefits

    • general: Comprehensive, competitive, and inclusive set of health, financial and other benefits

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    Capital One logo

    HR Shared Services - Principal Associate

    Capital One

    Human Resources Jobs

    HR Shared Services - Principal Associate

    full-timePosted: Jan 14, 2026

    Job Description

    Overview

    Main Responsibilities:
  • Partner with Risk Advisors and business SMEs to support design, identification, implementation, and documentation of controls to mitigate operational risks and ensure adherence to internal and external requirements across a matrixed business ecosystem

  • Support execution of risk assessments, controls testing, process documentation , reporting, etc. Manage all quality assurance and quality control review follow up related to risk assessments and control testing results

  • Manage risk and control documentation & approval activities; ensure risk and control records remain adherent to all enterprise standards and requirements by monitoring process health and exception reports

  • Become a subject matter expert in Payroll risks and controls for global footprint

  • Support the Payroll department through audits (internal, external)

  • Build relationships with various teams, including risk, across the enterprise to ensure effective introduction of and compliance with required regulations

  • Engage with Global teams to provide support and guidance to ensure compliance with required regulations

  • Manage a repository of L2 process artifacts

  • Track and resolve process breakdowns

  • Basic Qualifications:
  • Bachelors degree or military experience

  • At least 3 years of risk management experience

  • At least 2 years of project management experience

  • At least 3 years of experience supporting, partnering and interacting with internal business clients

  • Preferred Qualifications:
  • 4+ years of Risk Management experience including Risk & Controls Management, Issues Management, Reporting and Audit and Examinations

  • 1+ years experience with risk management frameworks

  • Project Management Professional certification (PMP), Lean, Agile or Six Sigma certification

  • Impeccable judgment, relationship building skills, and customer focus

  • Ability to balance the needs of the organization, leaders and associates to deliver against a robust agenda

  • Ability to identify, analyze, and solve problems and thrive in ambiguity

  • Passion for learning with a growth mindset

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • Richmond, Virginia Richmond, VirginiaMcLean

    Salary

    Estimated Salary Rangemedium confidence

    50,000 - 85,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • Risk managementintermediate
    • Controls design and implementationintermediate
    • Project managementintermediate
    • Process documentationintermediate
    • Quality assuranceintermediate
    • Audit supportintermediate
    • Relationship buildingintermediate
    • Stakeholder managementintermediate

    Required Qualifications

    • Bachelors degree or military experience (experience)
    • At least 3 years of risk management experience (experience)
    • At least 2 years of project management experience (experience)
    • At least 3 years of experience supporting, partnering and interacting with internal business clients (experience)
    • Project Management Professional certification (PMP), Lean, Agile or Six Sigma certification (preferred) (experience)

    Responsibilities

    • Partner with Risk Advisors and business SMEs to support design, identification, implementation, and documentation of controls to mitigate operational risks
    • Support execution of risk assessments, controls testing, process documentation, reporting, etc.
    • Manage risk and control documentation & approval activities
    • Become a subject matter expert in Payroll risks and controls for global footprint
    • Support the Payroll department through audits (internal, external)
    • Build relationships with various teams across the enterprise
    • Manage a repository of L2 process artifacts
    • Track and resolve process breakdowns

    Benefits

    • general: Comprehensive, competitive, and inclusive set of health, financial and other benefits

    Target Your Resume for "HR Shared Services - Principal Associate" , Capital One

    Get personalized recommendations to optimize your resume specifically for HR Shared Services - Principal Associate. Takes only 15 seconds!

    AI-powered keyword optimization
    Skills matching & gap analysis
    Experience alignment suggestions

    Check Your ATS Score for "HR Shared Services - Principal Associate" , Capital One

    Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

    ATS compatibility check
    Keyword optimization analysis
    Skill matching & gap identification
    Format & readability score

    Answer 10 quick questions to check your fit for HR Shared Services - Principal Associate @ Capital One.

    Quiz Challenge
    10 Questions
    ~2 Minutes
    Instant Score

    Related Books and Jobs

    No related jobs found at the moment.