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Manager, Project Manager - Strategic Projects

Capital One

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Manager, Project Manager - Strategic Projects

full-timePosted: Jan 14, 2026

Job Description

Overview

The Channels Strategy and Experience (CXS) Chief of Staff Team supports an organization of approximately 1,000 associates within the Retail Bank’s Channels and Operations team. As a Strategic Project Manager on the CXS Chief of Staff Team, you will have the opportunity to both lead and support strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will directly impact the Retail Bank organization. You will work with smart, talented people who will challenge you to excel. We're seeking someone that can leverage good judgement when autonomously solving complex white space problems. This person should be highly organized with proven ability to contribute to and drive strategic projects and execute on critical business and cultural priorities. They should have a strong attention to detail and be able to adapt quickly to changing priorities.As a Strategic Project Manager on the CXS Chief of Staff Team, you will:
  • Plan, design, manage, and execute project plans for large scale projects for CXS

  • Manage logistics and deliver key deliverables for CXS Senior Leaders

  • Provide strategic and tactical thought partnership to effectively drive project delivery

  • Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed

  • Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation

  • Forge relationships with key stakeholders to ensure delivery of commitments

  • Lead CXS business routines and identify ways to improve and streamline

  • Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work

  • Use Google tools and features to organize and enhance information sharing. 

  • Work with a diverse group of individuals with a wide array of skills and perspectives who will challenge you to excel

  • Our ideal candidate will have:
  • Good judgement and ownership when making impactful decisions

  • Outstanding collaboration and communication skills which are essential for interacting with key stakeholders across all levels

  • Very strong critical thinking and excellent problem solving skills

  • A proven track record of process and/or project management

  • Very strong attention to detail, combined with the ability to see and explain the big picture to senior management

  • Organizational agility to adapt to changing demands 

  • Excellent judgment and maintains confidentiality when necessary

  • Highly motivated – willing to roll up your sleeves and get the job done

  • Ability to identify and implement creative solutions

  • Work experience achieving results with complex projects

  • Location: This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.Basic Qualifications:
  • High School Diploma, GED, or equivalent certification

  • At least 5 years of experience in project or process management 

  • At least 3 years of experience with Google Suite Products 

  • Preferred Qualifications:
  • Bachelor’s Degree or Military experience

  • 6+ years of experience in project or process management 

  • 3+ years of Chief of Staff functions experience

  • 3+ years of experience writing communications and presentations for leadership and non-leadership audiences

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • Richmond, Virginia, United States
    • McLean, Virginia, United States
    • New York, New York, United States
    • Wilmington, Delaware Richmond, VirginiaMcLean

    Salary

    Estimated Salary Rangemedium confidence

    80,000 - 135,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • Project Managementintermediate
    • Process Managementintermediate
    • Google Suite Productsintermediate
    • Stakeholder Managementintermediate
    • Problem Solvingintermediate
    • Critical Thinkingintermediate

    Required Qualifications

    • High School Diploma, GED, or equivalent certification (experience)
    • At least 5 years of experience in project or process management (experience)
    • At least 3 years of experience with Google Suite Products (experience)
    • Bachelor’s Degree or Military experience (experience)
    • 6+ years of experience in project or process management (experience)
    • 3+ years of Chief of Staff functions experience (experience)
    • 3+ years of experience writing communications and presentations for leadership and non-leadership audiences (experience)

    Responsibilities

    • Plan, design, manage, and execute project plans for large scale projects for CXS
    • Manage logistics and deliver key deliverables for CXS Senior Leaders
    • Provide strategic and tactical thought partnership to effectively drive project delivery
    • Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed
    • Forge relationships with key stakeholders to ensure delivery of commitments
    • Lead CXS business routines and identify ways to improve and streamline

    Benefits

    • general: comprehensive, competitive, and inclusive set of health, financial and other benefits

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    Capital One logo

    Manager, Project Manager - Strategic Projects

    Capital One

    Other Jobs

    Manager, Project Manager - Strategic Projects

    full-timePosted: Jan 14, 2026

    Job Description

    Overview

    The Channels Strategy and Experience (CXS) Chief of Staff Team supports an organization of approximately 1,000 associates within the Retail Bank’s Channels and Operations team. As a Strategic Project Manager on the CXS Chief of Staff Team, you will have the opportunity to both lead and support strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will directly impact the Retail Bank organization. You will work with smart, talented people who will challenge you to excel. We're seeking someone that can leverage good judgement when autonomously solving complex white space problems. This person should be highly organized with proven ability to contribute to and drive strategic projects and execute on critical business and cultural priorities. They should have a strong attention to detail and be able to adapt quickly to changing priorities.As a Strategic Project Manager on the CXS Chief of Staff Team, you will:
  • Plan, design, manage, and execute project plans for large scale projects for CXS

  • Manage logistics and deliver key deliverables for CXS Senior Leaders

  • Provide strategic and tactical thought partnership to effectively drive project delivery

  • Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed

  • Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation

  • Forge relationships with key stakeholders to ensure delivery of commitments

  • Lead CXS business routines and identify ways to improve and streamline

  • Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work

  • Use Google tools and features to organize and enhance information sharing. 

  • Work with a diverse group of individuals with a wide array of skills and perspectives who will challenge you to excel

  • Our ideal candidate will have:
  • Good judgement and ownership when making impactful decisions

  • Outstanding collaboration and communication skills which are essential for interacting with key stakeholders across all levels

  • Very strong critical thinking and excellent problem solving skills

  • A proven track record of process and/or project management

  • Very strong attention to detail, combined with the ability to see and explain the big picture to senior management

  • Organizational agility to adapt to changing demands 

  • Excellent judgment and maintains confidentiality when necessary

  • Highly motivated – willing to roll up your sleeves and get the job done

  • Ability to identify and implement creative solutions

  • Work experience achieving results with complex projects

  • Location: This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.Basic Qualifications:
  • High School Diploma, GED, or equivalent certification

  • At least 5 years of experience in project or process management 

  • At least 3 years of experience with Google Suite Products 

  • Preferred Qualifications:
  • Bachelor’s Degree or Military experience

  • 6+ years of experience in project or process management 

  • 3+ years of Chief of Staff functions experience

  • 3+ years of experience writing communications and presentations for leadership and non-leadership audiences

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • Richmond, Virginia, United States
    • McLean, Virginia, United States
    • New York, New York, United States
    • Wilmington, Delaware Richmond, VirginiaMcLean

    Salary

    Estimated Salary Rangemedium confidence

    80,000 - 135,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • Project Managementintermediate
    • Process Managementintermediate
    • Google Suite Productsintermediate
    • Stakeholder Managementintermediate
    • Problem Solvingintermediate
    • Critical Thinkingintermediate

    Required Qualifications

    • High School Diploma, GED, or equivalent certification (experience)
    • At least 5 years of experience in project or process management (experience)
    • At least 3 years of experience with Google Suite Products (experience)
    • Bachelor’s Degree or Military experience (experience)
    • 6+ years of experience in project or process management (experience)
    • 3+ years of Chief of Staff functions experience (experience)
    • 3+ years of experience writing communications and presentations for leadership and non-leadership audiences (experience)

    Responsibilities

    • Plan, design, manage, and execute project plans for large scale projects for CXS
    • Manage logistics and deliver key deliverables for CXS Senior Leaders
    • Provide strategic and tactical thought partnership to effectively drive project delivery
    • Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed
    • Forge relationships with key stakeholders to ensure delivery of commitments
    • Lead CXS business routines and identify ways to improve and streamline

    Benefits

    • general: comprehensive, competitive, and inclusive set of health, financial and other benefits

    Target Your Resume for "Manager, Project Manager - Strategic Projects" , Capital One

    Get personalized recommendations to optimize your resume specifically for Manager, Project Manager - Strategic Projects. Takes only 15 seconds!

    AI-powered keyword optimization
    Skills matching & gap analysis
    Experience alignment suggestions

    Check Your ATS Score for "Manager, Project Manager - Strategic Projects" , Capital One

    Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

    ATS compatibility check
    Keyword optimization analysis
    Skill matching & gap identification
    Format & readability score

    Answer 10 quick questions to check your fit for Manager, Project Manager - Strategic Projects @ Capital One.

    Quiz Challenge
    10 Questions
    ~2 Minutes
    Instant Score

    Related Books and Jobs

    No related jobs found at the moment.