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Principal Associate, Business & Technology Process Management

Capital One

Finance Jobs

Principal Associate, Business & Technology Process Management

full-timePosted: Jan 14, 2026

Job Description

Overview

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Principal Associate on the Process Risk Optimization (PRO) Team, you will be responsible for working with business partners and other PRO team members to proactively identify and develop risk mitigation solutions for Capital One. We are the first line of defense to help ensure our Company remains well-managed and strengthens its risk posture. Our team delivers strategic, value-added, and risk-based analysis to drive executive leadership decision-making. In this position, you will play a key role in supporting process-based assessments to identify and evaluate risks across various Enterprise Services functional areas, such as enterprise product management, cyber, network connectivity, development, cloud operations, data management, resiliency, and third party functions. You will learn about Capital One’s internal operations as you develop subject matter expertise while collaborating with business partners to identify, assess, measure, monitor, control, and report process-level risks. As a Principal Associate, you will support stakeholder interactions, handling logistics and creating deliverables in a fast-paced environment, all while working across multiple teams to drive successful project outcomes.In this role, you will: 
  • Support PRO in advising business partners on risk, building subject matter knowledge and critical thinking to contribute to process improvements and risk reductions for Enterprise Services lines of business

  • Research novel trends in an ever-changing regulatory environment, as well as internal process changes, to improve existing risks and identify emerging risks

  • Support the PRO team in educating stakeholders on how to apply risk management principles in accordance with Enterprise frameworks and standards

  • Research new and emerging areas of risk and the dynamic regulatory environment to understand impacts on process areas

  • Support project and program delivery, draft deliverables in fast paced environment, and work across multiple workstreams

  • Prioritize simultaneous projects and assessments, manage task deadlines, keep project team members informed, and proactively escalate issues

  • Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices

  • Support internal initiatives to drive efficiency and process improvements within and across teams

  • Basic Qualifications:
  • High School Diploma, GED or equivalent certification

  • At least 3 years of experience in process management, risk management, project management or cross functional projects and programs

  • At least 3 years of experience supporting, partnering, and interacting with internal or external business clients

  • Preferred Qualifications
  • Bachelor's Degree or military experience

  • At least 4 years of experience in risk management or technology risk management

  • At least 5 years of experience in project, program, or portfolio management

  • At least 1 year of Financial Services industry experience

  • Experience with analysis of information security or technology threats and risks

  • Experience in the financial services industry, including familiarity with regulatory practices; governance, risk, and compliance; information and network security, AWS cloud; machine learning and artificial intelligence; data management; third party and contingent workforce; incident response.

  • Process development, documentation, or improvement experience

  • Experience in controls development, controls management, and reporting activities

  • Holds one or more of the following certifications: any security, technology, risk, project management, and/or audit certifications (e.g., CompTIA Security+, CompTIA Tech+, CompTIA Network+, CompTIA A+, CompTIA Project+, Systems Security Certified Practitioner (SSCP), Certified Associate in Project Management (CAPM), ISACA Certified in Risk and Information Systems Control (CRISC), ISACA IT Audit Fundamentals Certificate, technology vendor certifications (e.g., AWS, Microsoft, Google))

  • Ability to communicate and consider stakeholder needs at all levels of the organization

  • Ability to navigate a complex, dynamic organization and prioritize deliverables in an multi-national, expanding business environment

  • Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines

  • Prioritize and execute tasks and coordinate with cross-functional teams

  • Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • Richmond, Virginia, United States
    • McLean, Virginia, United States
    • New York, New York Richmond, VirginiaMcLean

    Salary

    Estimated Salary Rangemedium confidence

    50,000 - 85,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • Risk managementintermediate
    • Process optimizationintermediate
    • Project managementintermediate
    • Stakeholder communicationintermediate
    • Analytical thinkingintermediate

    Required Qualifications

    • High School Diploma, GED or equivalent certification (experience)
    • At least 3 years of experience in process management, risk management, project management or cross functional projects and programs (experience)
    • At least 3 years of experience supporting, partnering, and interacting with internal or external business clients (experience)
    • Bachelor's Degree or military experience (preferred) (experience)
    • At least 4 years of experience in risk management or technology risk management (preferred) (experience)
    • Holds one or more security, technology, risk, project management, and/or audit certifications (preferred) (experience)

    Responsibilities

    • Support PRO in advising business partners on risk
    • Research novel trends in regulatory environment
    • Support project and program delivery, draft deliverables
    • Prioritize simultaneous projects and assessments
    • Participate in risk and management forums
    • Support internal initiatives to drive efficiency

    Benefits

    • general: Comprehensive, competitive, and inclusive set of health, financial and other benefits

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    Capital One logo

    Principal Associate, Business & Technology Process Management

    Capital One

    Finance Jobs

    Principal Associate, Business & Technology Process Management

    full-timePosted: Jan 14, 2026

    Job Description

    Overview

    The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Principal Associate on the Process Risk Optimization (PRO) Team, you will be responsible for working with business partners and other PRO team members to proactively identify and develop risk mitigation solutions for Capital One. We are the first line of defense to help ensure our Company remains well-managed and strengthens its risk posture. Our team delivers strategic, value-added, and risk-based analysis to drive executive leadership decision-making. In this position, you will play a key role in supporting process-based assessments to identify and evaluate risks across various Enterprise Services functional areas, such as enterprise product management, cyber, network connectivity, development, cloud operations, data management, resiliency, and third party functions. You will learn about Capital One’s internal operations as you develop subject matter expertise while collaborating with business partners to identify, assess, measure, monitor, control, and report process-level risks. As a Principal Associate, you will support stakeholder interactions, handling logistics and creating deliverables in a fast-paced environment, all while working across multiple teams to drive successful project outcomes.In this role, you will: 
  • Support PRO in advising business partners on risk, building subject matter knowledge and critical thinking to contribute to process improvements and risk reductions for Enterprise Services lines of business

  • Research novel trends in an ever-changing regulatory environment, as well as internal process changes, to improve existing risks and identify emerging risks

  • Support the PRO team in educating stakeholders on how to apply risk management principles in accordance with Enterprise frameworks and standards

  • Research new and emerging areas of risk and the dynamic regulatory environment to understand impacts on process areas

  • Support project and program delivery, draft deliverables in fast paced environment, and work across multiple workstreams

  • Prioritize simultaneous projects and assessments, manage task deadlines, keep project team members informed, and proactively escalate issues

  • Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices

  • Support internal initiatives to drive efficiency and process improvements within and across teams

  • Basic Qualifications:
  • High School Diploma, GED or equivalent certification

  • At least 3 years of experience in process management, risk management, project management or cross functional projects and programs

  • At least 3 years of experience supporting, partnering, and interacting with internal or external business clients

  • Preferred Qualifications
  • Bachelor's Degree or military experience

  • At least 4 years of experience in risk management or technology risk management

  • At least 5 years of experience in project, program, or portfolio management

  • At least 1 year of Financial Services industry experience

  • Experience with analysis of information security or technology threats and risks

  • Experience in the financial services industry, including familiarity with regulatory practices; governance, risk, and compliance; information and network security, AWS cloud; machine learning and artificial intelligence; data management; third party and contingent workforce; incident response.

  • Process development, documentation, or improvement experience

  • Experience in controls development, controls management, and reporting activities

  • Holds one or more of the following certifications: any security, technology, risk, project management, and/or audit certifications (e.g., CompTIA Security+, CompTIA Tech+, CompTIA Network+, CompTIA A+, CompTIA Project+, Systems Security Certified Practitioner (SSCP), Certified Associate in Project Management (CAPM), ISACA Certified in Risk and Information Systems Control (CRISC), ISACA IT Audit Fundamentals Certificate, technology vendor certifications (e.g., AWS, Microsoft, Google))

  • Ability to communicate and consider stakeholder needs at all levels of the organization

  • Ability to navigate a complex, dynamic organization and prioritize deliverables in an multi-national, expanding business environment

  • Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines

  • Prioritize and execute tasks and coordinate with cross-functional teams

  • Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • Richmond, Virginia, United States
    • McLean, Virginia, United States
    • New York, New York Richmond, VirginiaMcLean

    Salary

    Estimated Salary Rangemedium confidence

    50,000 - 85,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • Risk managementintermediate
    • Process optimizationintermediate
    • Project managementintermediate
    • Stakeholder communicationintermediate
    • Analytical thinkingintermediate

    Required Qualifications

    • High School Diploma, GED or equivalent certification (experience)
    • At least 3 years of experience in process management, risk management, project management or cross functional projects and programs (experience)
    • At least 3 years of experience supporting, partnering, and interacting with internal or external business clients (experience)
    • Bachelor's Degree or military experience (preferred) (experience)
    • At least 4 years of experience in risk management or technology risk management (preferred) (experience)
    • Holds one or more security, technology, risk, project management, and/or audit certifications (preferred) (experience)

    Responsibilities

    • Support PRO in advising business partners on risk
    • Research novel trends in regulatory environment
    • Support project and program delivery, draft deliverables
    • Prioritize simultaneous projects and assessments
    • Participate in risk and management forums
    • Support internal initiatives to drive efficiency

    Benefits

    • general: Comprehensive, competitive, and inclusive set of health, financial and other benefits

    Target Your Resume for "Principal Associate, Business & Technology Process Management" , Capital One

    Get personalized recommendations to optimize your resume specifically for Principal Associate, Business & Technology Process Management. Takes only 15 seconds!

    AI-powered keyword optimization
    Skills matching & gap analysis
    Experience alignment suggestions

    Check Your ATS Score for "Principal Associate, Business & Technology Process Management" , Capital One

    Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

    ATS compatibility check
    Keyword optimization analysis
    Skill matching & gap identification
    Format & readability score

    Answer 10 quick questions to check your fit for Principal Associate, Business & Technology Process Management @ Capital One.

    Quiz Challenge
    10 Questions
    ~2 Minutes
    Instant Score

    Related Books and Jobs

    No related jobs found at the moment.