Clearly articulate and advocate target persona, customer benefit, and value of features across teams

Leverage technical knowledge and skills on how systems work and how code is built to develop new UX designs effectively support engineering teams in delivering value

Utilize strong customer research and insights following best practices design patterns to represent the voice of the customer to the engineering team(s)

Incorporate design thinking and analytics to inform product design

Plan and conduct user interviews to understand pain points, needs, and behaviors

Create design prototypes, site maps, and flow charts to aid in the development of new products 

Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteria

Lead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teams

Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities

Act as a technical advisor to the product manager, engineering, and other stakeholders

Collaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremonies

Support teams through escalation and resolution of impediments

Drive performance and innovation with data-driven insights 

Proactively identify opportunities when key metrics on security, resilience and performance for your product(s) are not performing

Maintain technical and risk credibility with your own team(s) and with partners across our technology organization

You believe that a core component of security’s role is to enable the business, not just to secure it, and the solutions you bring to life are aligned to the needs of our developer community, customers, and business partners.

You thrive in working in a fast paced, technologically forward leaning environment and are not afraid to push the boundaries of security capabilities.

You seek to create enduring value by delivering reusable, extensible and resilient cybersecurity capabilities to address the evolving threat landscape

You actively solve for cyber technical challenges in collaboration with engineering.

You are naturally curious and stay on top of emerging trends and threats. 

You have a comprehensive understanding of iterative software delivery to connect effectively and in a meaningful way with software and platform engineers

You seek to understand the business and technology landscape and cross-functional dependencies to inform product vision and integration with larger organizational goals

You are a clear thinker, thrive in working across teams, and an expert in dealing with ambiguity. 

You understand and track key metrics on security, resilience and performance for your product (s) and understand levers that drive these metrics

You have strong consulting and analytical skills and a risk management mindset

You have the ability to foster collaborative, open working relationships with technology partners and other stakeholders

You demonstrate balanced judgment in decisions and incorporate risk factors accordingly

You have a strong bias for action

High School Diploma, GED or equivalent certification

At least 3 years of experience in UX and UI design building new applications 

At least 3 years of experience conducting user interviews

At least 2 years of experience working in cybersecurity or information technology 

At least 1 year of experience in digital product management

Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science

2+ years of experience translating business strategy and analysis into products

2+ years of experience in technical writing 

2+ years of hands-on JIRA experience

2+ years of UX and UI design experience with FIGMA

1+ years of experience in scaled agile product management

Experience in a regulated financial services organization or tech company

Professional certifications (SAFe PM/PO, Security+, CCSP, CISA, CRISC or AWS Cloud Practitioner) 

1+ years of experience working with the SOC team to translate and prioritize requirements