Principal Associate, HR
Capital One
Principal Associate, HR
Job Description
Overview
Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart – a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts.Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple – bring ingenuity, simplicity and humanity to an industry ripe for change.At Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale.Our Capital One India HR Operations team is on a mission to enable game-changing business results by providing programs and solutions that improve the associate and candidate experience. We create and enable scalable and efficient people practices. We are looking for a HR Generalist to join our dynamic Operations team, where you’ll have an opportunity to create, iterate, and streamline our core programs and processes and drive systems integration that support HR delivery excellence.The ideal candidate will have strong analytical capabilities, attention to details, operational discipline and a passion for learning and continuous improvement. This role interacts with cross-functional global partners to understand strategies and roadmaps, resolves issues and escalations, and uses data to connect the dots between processes, systems, and people, generate insights and recommend and/or deliver improvements that enhance HR services.Main Responsibilities:
Document, maintain and recommend HR operational processes to ensure clarity, consistency and compliance across the associate lifecycle
Identify process gaps and inconsistencies propose and implement improvements through stakeholder partnership
Collaborate with cross functional and global teams (HR Ops, Payroll, HRBP, TA) to ensure integrated workflows and systems
Create, own and update Standard Operating Procedures (SOPs), manuals, HR process maps and policies
Participate in audits and risk reviews by ensuring HR documentation is complete, current and compliant
Support change management efforts for establishing new processes and enterprise alignment efforts
Foster a culture of knowledge sharing and operational excellence within the team
Ability to balance the needs of the organization, leaders and associates to deliver against a robust cross-functional agenda
Ensure data accuracy and integrity across HR systems
Plan, execute and support in associate engagement initiatives
Enable program and project management of HR processes and initiatives for scalable operations, contributing to global expansion
Bachelor’s degree
At least 3 years of experience in project, program, process or product management
9+ years of total experience as a Delivery Lead
9+ years of total experience in Human Resources
Professional Human Resources Certification or Project Management Professional Certification
Experience in process documentation and tools
Familiarity with HR systems (Workday, Salesforce)
Proficient in g-suite and Microsoft Office
Demonstrated ability to manage multiple priorities simultaneously
Passion for operational improvement and attention to detail
Data driven mindset
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- Bengaluru, India Bangalore, KarnātakaBengaluru
Salary
50,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- HR operational processesintermediate
- process documentationintermediate
- cross-functional collaborationintermediate
- project and program managementintermediate
- data accuracy and integrityintermediate
- HR systems (Workday, Salesforce)intermediate
Required Qualifications
- Bachelor’s degree (experience)
- At least 3 years of experience in project, program, process or product management (experience)
- Preferred: 9+ years as Delivery Lead (experience)
- Preferred: 9+ years in Human Resources (experience)
- Preferred: Professional Human Resources Certification or Project Management Professional Certification (experience)
Responsibilities
- Document, maintain and recommend HR operational processes
- Identify process gaps and implement improvements
- Collaborate with cross-functional global teams
- Create and update SOPs, manuals, process maps and policies
- Participate in audits and risk reviews
- Support change management and associate engagement initiatives
Benefits
- general: comprehensive, competitive, and inclusive set of health, financial and other benefits
Answer 10 quick questions to check your fit for Principal Associate, HR @ Capital One.
Related Books and Jobs
Principal Associate, HR
Capital One
Principal Associate, HR
Job Description
Overview
Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart – a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts.Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple – bring ingenuity, simplicity and humanity to an industry ripe for change.At Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale.Our Capital One India HR Operations team is on a mission to enable game-changing business results by providing programs and solutions that improve the associate and candidate experience. We create and enable scalable and efficient people practices. We are looking for a HR Generalist to join our dynamic Operations team, where you’ll have an opportunity to create, iterate, and streamline our core programs and processes and drive systems integration that support HR delivery excellence.The ideal candidate will have strong analytical capabilities, attention to details, operational discipline and a passion for learning and continuous improvement. This role interacts with cross-functional global partners to understand strategies and roadmaps, resolves issues and escalations, and uses data to connect the dots between processes, systems, and people, generate insights and recommend and/or deliver improvements that enhance HR services.Main Responsibilities:
Document, maintain and recommend HR operational processes to ensure clarity, consistency and compliance across the associate lifecycle
Identify process gaps and inconsistencies propose and implement improvements through stakeholder partnership
Collaborate with cross functional and global teams (HR Ops, Payroll, HRBP, TA) to ensure integrated workflows and systems
Create, own and update Standard Operating Procedures (SOPs), manuals, HR process maps and policies
Participate in audits and risk reviews by ensuring HR documentation is complete, current and compliant
Support change management efforts for establishing new processes and enterprise alignment efforts
Foster a culture of knowledge sharing and operational excellence within the team
Ability to balance the needs of the organization, leaders and associates to deliver against a robust cross-functional agenda
Ensure data accuracy and integrity across HR systems
Plan, execute and support in associate engagement initiatives
Enable program and project management of HR processes and initiatives for scalable operations, contributing to global expansion
Bachelor’s degree
At least 3 years of experience in project, program, process or product management
9+ years of total experience as a Delivery Lead
9+ years of total experience in Human Resources
Professional Human Resources Certification or Project Management Professional Certification
Experience in process documentation and tools
Familiarity with HR systems (Workday, Salesforce)
Proficient in g-suite and Microsoft Office
Demonstrated ability to manage multiple priorities simultaneously
Passion for operational improvement and attention to detail
Data driven mindset
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- Bengaluru, India Bangalore, KarnātakaBengaluru
Salary
50,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- HR operational processesintermediate
- process documentationintermediate
- cross-functional collaborationintermediate
- project and program managementintermediate
- data accuracy and integrityintermediate
- HR systems (Workday, Salesforce)intermediate
Required Qualifications
- Bachelor’s degree (experience)
- At least 3 years of experience in project, program, process or product management (experience)
- Preferred: 9+ years as Delivery Lead (experience)
- Preferred: 9+ years in Human Resources (experience)
- Preferred: Professional Human Resources Certification or Project Management Professional Certification (experience)
Responsibilities
- Document, maintain and recommend HR operational processes
- Identify process gaps and implement improvements
- Collaborate with cross-functional global teams
- Create and update SOPs, manuals, process maps and policies
- Participate in audits and risk reviews
- Support change management and associate engagement initiatives
Benefits
- general: comprehensive, competitive, and inclusive set of health, financial and other benefits
Answer 10 quick questions to check your fit for Principal Associate, HR @ Capital One.
Related Books and Jobs