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Principal Associate, HR Support

Capital One

Human Resources Jobs

Principal Associate, HR Support

full-timePosted: Jan 14, 2026

Job Description

Overview

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.As Principal Associate, you will serve as the hands-on execution expert to ensure HR operational compliance with Mexican Labor regulations partnering with Legal, Payroll, Benefits and external vendors, enabling accurate, timely and compliant delivery of associates services across the employment life-cycle.What You’ll Do:
  • Ensure HR Shared Services processes, SOPs and documentation comply with Mexican Labor regulations and enterprise standards.

  • Act as HR Shared Services point of contact for country - specific matters and escalations involving external entities in partnership with Legal, Payroll, etc.

  • Partner with vendors to ensure adherence to compliance and SLA standards

  • Maintain operational trackers and dashboards for compliance controls and internal audits

  • Provide advisory on complex country-specific cases (absences, sick leaves, maternity/paternity leaves, voluntary terminations, etc)

  • Serve as country HR Shared Services compliance liaison with other enterprise HR functions.

  • Support Workday and Salesforce documentation and reporting control.

  • Basic Qualifications:
  • Intermediate - Advanced English fluency

  • Bachelor’s degree in Business Administration, Human Resources

  • At least 3 years of experience in Human Resources, HR Operations, HR Generalist or Labor Relations

  • At least 1 year of experience with Mexican Labor Regulations

  • At least 1 year of experience with data management and reporting

  • Preferred Qualifications:
  • Experience collaborating in a matrixed organization

  • Capital One will only consider candidates that are Mexico citizens or permanent residents.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

    Locations

    • Mexico City, Mexico Ciudad de Mexico, Ciudad de MexicoMexico City

    Salary

    Estimated Salary Rangemedium confidence

    50,000 - 85,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • HR operationsintermediate
    • labor regulations complianceintermediate
    • data managementintermediate
    • vendor managementintermediate
    • advisory servicesintermediate
    • reporting controlsintermediate

    Required Qualifications

    • Bachelor’s degree in Business Administration or Human Resources (experience)
    • At least 3 years in HR, HR Operations, HR Generalist or Labor Relations (experience)
    • At least 1 year with Mexican Labor Regulations (experience)
    • Intermediate-Advanced English fluency (experience)
    • At least 1 year data management and reporting experience (experience)

    Responsibilities

    • Ensure HR processes and SOPs comply with Mexican Labor regulations
    • Act as point of contact for country-specific escalations
    • Partner with vendors for compliance and SLA adherence
    • Maintain compliance trackers and dashboards
    • Provide advisory on complex country-specific cases
    • Support Workday and Salesforce documentation and reporting

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    Capital One logo

    Principal Associate, HR Support

    Capital One

    Human Resources Jobs

    Principal Associate, HR Support

    full-timePosted: Jan 14, 2026

    Job Description

    Overview

    Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.As Principal Associate, you will serve as the hands-on execution expert to ensure HR operational compliance with Mexican Labor regulations partnering with Legal, Payroll, Benefits and external vendors, enabling accurate, timely and compliant delivery of associates services across the employment life-cycle.What You’ll Do:
  • Ensure HR Shared Services processes, SOPs and documentation comply with Mexican Labor regulations and enterprise standards.

  • Act as HR Shared Services point of contact for country - specific matters and escalations involving external entities in partnership with Legal, Payroll, etc.

  • Partner with vendors to ensure adherence to compliance and SLA standards

  • Maintain operational trackers and dashboards for compliance controls and internal audits

  • Provide advisory on complex country-specific cases (absences, sick leaves, maternity/paternity leaves, voluntary terminations, etc)

  • Serve as country HR Shared Services compliance liaison with other enterprise HR functions.

  • Support Workday and Salesforce documentation and reporting control.

  • Basic Qualifications:
  • Intermediate - Advanced English fluency

  • Bachelor’s degree in Business Administration, Human Resources

  • At least 3 years of experience in Human Resources, HR Operations, HR Generalist or Labor Relations

  • At least 1 year of experience with Mexican Labor Regulations

  • At least 1 year of experience with data management and reporting

  • Preferred Qualifications:
  • Experience collaborating in a matrixed organization

  • Capital One will only consider candidates that are Mexico citizens or permanent residents.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

    Locations

    • Mexico City, Mexico Ciudad de Mexico, Ciudad de MexicoMexico City

    Salary

    Estimated Salary Rangemedium confidence

    50,000 - 85,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • HR operationsintermediate
    • labor regulations complianceintermediate
    • data managementintermediate
    • vendor managementintermediate
    • advisory servicesintermediate
    • reporting controlsintermediate

    Required Qualifications

    • Bachelor’s degree in Business Administration or Human Resources (experience)
    • At least 3 years in HR, HR Operations, HR Generalist or Labor Relations (experience)
    • At least 1 year with Mexican Labor Regulations (experience)
    • Intermediate-Advanced English fluency (experience)
    • At least 1 year data management and reporting experience (experience)

    Responsibilities

    • Ensure HR processes and SOPs comply with Mexican Labor regulations
    • Act as point of contact for country-specific escalations
    • Partner with vendors for compliance and SLA adherence
    • Maintain compliance trackers and dashboards
    • Provide advisory on complex country-specific cases
    • Support Workday and Salesforce documentation and reporting

    Target Your Resume for "Principal Associate, HR Support" , Capital One

    Get personalized recommendations to optimize your resume specifically for Principal Associate, HR Support. Takes only 15 seconds!

    AI-powered keyword optimization
    Skills matching & gap analysis
    Experience alignment suggestions

    Check Your ATS Score for "Principal Associate, HR Support" , Capital One

    Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

    ATS compatibility check
    Keyword optimization analysis
    Skill matching & gap identification
    Format & readability score

    Answer 10 quick questions to check your fit for Principal Associate, HR Support @ Capital One.

    Quiz Challenge
    10 Questions
    ~2 Minutes
    Instant Score

    Related Books and Jobs

    No related jobs found at the moment.