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Principal Associate, Project Manager - Enterprise Payments (Hybrid)

Capital One

Finance Jobs

Principal Associate, Project Manager - Enterprise Payments (Hybrid)

full-timePosted: Jan 14, 2026

Job Description

Overview

The Enterprise Payments Program Management Office is seeking a strategic and results-driven Project Manager to join our team.  The Enterprise Payments organization sits within the Retail bank and is at the heart of our company’s financial infrastructure, supporting the most critical domains of payment processing. We are driven by our commitment to ensure flawless execution, regulatory compliance, and deliver innovative products that shape the future of payments. In addition to our core payments processing, we provide oversight for end-to-end payment strategy, operations, and risk management for all payment types across the enterprise. The RoleAs a Project Manager in the Enterprise Payments Program Management Office, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work closely with key stakeholders to deliver results that will have a direct impact on the company.  You will work with smart, talented people who will challenge you to excel. In this specific role, you will manage 1-2 high impact projects with Enterprise wide scope or local Enterprise Payments impact. We are looking for a dedicated, disciplined, and high energy Principal Associate who excels in a team environment. The ideal candidate will have excellent communication skills, an acute attention to detail, a keen ability to multitask, and an ability to adapt to change quickly in a fast-paced environment. Additionally, the ideal candidate will possess a high level of self-awareness, a passion for intellectual curiosity, and the ability to influence/lead others without direct authority.General Responsibilities:
  • Lead complex, cross-team projects that have a direct impact on the company

  • Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

  • Identify ways to improve, streamline business processes and projects

  • Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation

  • Ensure projects, process and programs are being documented appropriately to mitigate risk and proactively partner with Audit and the second line

  • Manage and oversee projects in a complex dynamic environment, revising needs to meet changing requirements, including change control

  • Leverage problem solving and influencing skills to ensure projects deliver on intent

  • Partner and collaborate cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery

  • Exhibit strong leadership and influencing skills, without direct authority, to effectively drive project efforts

  • Demonstrate a proven track record of excellent project management, bringing the ability to put structure in place to manage work in a dynamic complex environment

  • Demonstrate strong communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels to manage, inform, and influence outcomes

  • Here’s What You’ll Need To Be Successful:
  • Extremely organized with strong task coordination, and time management skills to drive and deliver results

  • Strong project / program and process management skills

  • Strong communication, relationship-building, and collaboration skills

  • Strong problem solving and influencing skills

  • Able to handle ambiguity and able to dive deep without losing sight of the project’s direction and commitment

  • Location:This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.Basic Qualifications:
  • High school diploma, GED or equivalent certification

  • At least 3 years of experience using Microsoft Office or Google Suite

  • At least 2 years of Process or Project Management experience

  • Preferred Qualifications:
  • Bachelor's degree or military experience

  • PMP, Lean, Agile or Six Sigma certification

  • At least 5 years of Process or Project Management experience

  • At least 1  year of experience using Jira or Confluence

  • At least 1 year of experience working with Agile methodologies

  • At least 2 years of experience in the financial industry

  • At least 2 years of experience supporting and partnering with internal stakeholders

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • Richmond, Virginia, United States
    • McLean, Virginia, United States
    • Wilmington, Delaware Richmond, VirginiaMcLean

    Salary

    Estimated Salary Rangemedium confidence

    50,000 - 85,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • Project managementintermediate
    • Process improvementintermediate
    • Stakeholder collaborationintermediate
    • Problem solvingintermediate
    • Communication and influencingintermediate
    • Risk mitigation and documentationintermediate

    Required Qualifications

    • High school diploma, GED or equivalent certification (experience)
    • At least 3 years of experience using Microsoft Office or Google Suite (experience)
    • At least 2 years of Process or Project Management experience (experience)
    • Preferred: Bachelor's degree or military experience (experience)
    • Preferred: PMP, Lean, Agile or Six Sigma certification (experience)
    • Preferred: At least 5 years of Process or Project Management experience (experience)
    • Preferred: At least 1 year of experience using Jira or Confluence (experience)

    Responsibilities

    • Lead complex, cross-team projects
    • Partner with project customers to drive delivery
    • Identify ways to improve business processes
    • Plan, design, manage and execute project plans
    • Ensure projects are documented to mitigate risk
    • Manage projects in dynamic environments with change control
    • Leverage problem solving to ensure project success

    Benefits

    • general: Comprehensive, competitive, and inclusive set of health, financial and other benefits

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    Capital One logo

    Principal Associate, Project Manager - Enterprise Payments (Hybrid)

    Capital One

    Finance Jobs

    Principal Associate, Project Manager - Enterprise Payments (Hybrid)

    full-timePosted: Jan 14, 2026

    Job Description

    Overview

    The Enterprise Payments Program Management Office is seeking a strategic and results-driven Project Manager to join our team.  The Enterprise Payments organization sits within the Retail bank and is at the heart of our company’s financial infrastructure, supporting the most critical domains of payment processing. We are driven by our commitment to ensure flawless execution, regulatory compliance, and deliver innovative products that shape the future of payments. In addition to our core payments processing, we provide oversight for end-to-end payment strategy, operations, and risk management for all payment types across the enterprise. The RoleAs a Project Manager in the Enterprise Payments Program Management Office, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work closely with key stakeholders to deliver results that will have a direct impact on the company.  You will work with smart, talented people who will challenge you to excel. In this specific role, you will manage 1-2 high impact projects with Enterprise wide scope or local Enterprise Payments impact. We are looking for a dedicated, disciplined, and high energy Principal Associate who excels in a team environment. The ideal candidate will have excellent communication skills, an acute attention to detail, a keen ability to multitask, and an ability to adapt to change quickly in a fast-paced environment. Additionally, the ideal candidate will possess a high level of self-awareness, a passion for intellectual curiosity, and the ability to influence/lead others without direct authority.General Responsibilities:
  • Lead complex, cross-team projects that have a direct impact on the company

  • Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

  • Identify ways to improve, streamline business processes and projects

  • Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation

  • Ensure projects, process and programs are being documented appropriately to mitigate risk and proactively partner with Audit and the second line

  • Manage and oversee projects in a complex dynamic environment, revising needs to meet changing requirements, including change control

  • Leverage problem solving and influencing skills to ensure projects deliver on intent

  • Partner and collaborate cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery

  • Exhibit strong leadership and influencing skills, without direct authority, to effectively drive project efforts

  • Demonstrate a proven track record of excellent project management, bringing the ability to put structure in place to manage work in a dynamic complex environment

  • Demonstrate strong communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels to manage, inform, and influence outcomes

  • Here’s What You’ll Need To Be Successful:
  • Extremely organized with strong task coordination, and time management skills to drive and deliver results

  • Strong project / program and process management skills

  • Strong communication, relationship-building, and collaboration skills

  • Strong problem solving and influencing skills

  • Able to handle ambiguity and able to dive deep without losing sight of the project’s direction and commitment

  • Location:This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.Basic Qualifications:
  • High school diploma, GED or equivalent certification

  • At least 3 years of experience using Microsoft Office or Google Suite

  • At least 2 years of Process or Project Management experience

  • Preferred Qualifications:
  • Bachelor's degree or military experience

  • PMP, Lean, Agile or Six Sigma certification

  • At least 5 years of Process or Project Management experience

  • At least 1  year of experience using Jira or Confluence

  • At least 1 year of experience working with Agile methodologies

  • At least 2 years of experience in the financial industry

  • At least 2 years of experience supporting and partnering with internal stakeholders

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • Richmond, Virginia, United States
    • McLean, Virginia, United States
    • Wilmington, Delaware Richmond, VirginiaMcLean

    Salary

    Estimated Salary Rangemedium confidence

    50,000 - 85,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • Project managementintermediate
    • Process improvementintermediate
    • Stakeholder collaborationintermediate
    • Problem solvingintermediate
    • Communication and influencingintermediate
    • Risk mitigation and documentationintermediate

    Required Qualifications

    • High school diploma, GED or equivalent certification (experience)
    • At least 3 years of experience using Microsoft Office or Google Suite (experience)
    • At least 2 years of Process or Project Management experience (experience)
    • Preferred: Bachelor's degree or military experience (experience)
    • Preferred: PMP, Lean, Agile or Six Sigma certification (experience)
    • Preferred: At least 5 years of Process or Project Management experience (experience)
    • Preferred: At least 1 year of experience using Jira or Confluence (experience)

    Responsibilities

    • Lead complex, cross-team projects
    • Partner with project customers to drive delivery
    • Identify ways to improve business processes
    • Plan, design, manage and execute project plans
    • Ensure projects are documented to mitigate risk
    • Manage projects in dynamic environments with change control
    • Leverage problem solving to ensure project success

    Benefits

    • general: Comprehensive, competitive, and inclusive set of health, financial and other benefits

    Target Your Resume for "Principal Associate, Project Manager - Enterprise Payments (Hybrid)" , Capital One

    Get personalized recommendations to optimize your resume specifically for Principal Associate, Project Manager - Enterprise Payments (Hybrid). Takes only 15 seconds!

    AI-powered keyword optimization
    Skills matching & gap analysis
    Experience alignment suggestions

    Check Your ATS Score for "Principal Associate, Project Manager - Enterprise Payments (Hybrid)" , Capital One

    Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

    ATS compatibility check
    Keyword optimization analysis
    Skill matching & gap identification
    Format & readability score

    Answer 10 quick questions to check your fit for Principal Associate, Project Manager - Enterprise Payments (Hybrid) @ Capital One.

    Quiz Challenge
    10 Questions
    ~2 Minutes
    Instant Score

    Related Books and Jobs

    No related jobs found at the moment.