Principal Coordinator, Security Operations Specialist I, Global Workplace Services
Capital One
Principal Coordinator, Security Operations Specialist I, Global Workplace Services
Job Description
Overview
At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. At Global Workplace Services (GWS), our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions.Our team manages a diverse portfolio of mixed-use owned and leased properties, and we’re constantly transforming our workplace to enable our employees to work the way they work best. But we don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we’re a well-oiled machine! That’s why our team is looking to add aPrincipal Coordinator, Security Ops Specialist.As a Principal Coordinator, Security Operations Specialist, you’ll carry out day-to-day activities in the Global Security Operation Center (GSOC). The GSOC is our 24/7 security and intelligence function that evaluates and reports on hazards and threats to the company including but not limited to natural disasters, terror attacks, civil unrest, workplace violence, facility intrusion and others. This position works rotating shifts that may include weekends, holidays, evenings and overnight shifts. This role's hours are expected to be 3pm-11pm Sunday through Thursday, but is subject to change with the needs of the business.The Ideal Candidate ShouldCommunicate effectively, especially during incident response; keep stakeholders updated
Place importance on our partners’ experience when making decisions; provide necessary support
Show flexibility in handling various security events or emergency situations
Manage time efficiently
Be able to write effective security reports
Have a penchant for investigation and the ability to think critically
Ask clarifying questions when uncertain
Embrace constructive feedback and opportunities for development
Identify opportunities for process and efficiency improvements
Be a consistent team player
Intake of critical response communications
Responding to calls for equipment service and information about security-related technology systems, which includes, but is not limited to, phone, email, and emergency mass notification tools
Monitor and respond to security alarms utilizing the alarm monitoring tools themselves, or cameras and various intelligence resources in order to identify and resolve physical security threats
Synthesize large amounts of information quickly
Create a comprehensive documented record of security-related incidents
Coordinate routine and critical incident communications
Understand the proper use of security-related tools and procedures
Implement access control procedures
Assist with physical security validations for our partners and vendors
Support general security, first responder, and law enforcement engagement and response to incidents
Escalate to supervisors when appropriate
At least 2 years of experience in one or more of these fields: Law enforcement, Military, Corporate Security, Business Continuity, Risk, Emergency Management or Customer Service
At least 1 year of experience with security operations
At least 1 year of experience with Microsoft Office or Google Suite
Bachelor's degree or military experience
3+ years of experience in the security field
1+ years of experience with emergency communication operations
1+ years of experience with situational awareness tools for example NC4 and VCC
1+ years of SOC experience
1+ years of experience with MAStermind, Lenel, Verint or Genetec video systems, or the D3 report-writing platform
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- McLean, Virginia McLean, Virginia
Salary
45,000 - 80,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Effective communication during incident responseintermediate
- Critical thinking and investigationintermediate
- Security alarm monitoring and responseintermediate
- Writing effective security reportsintermediate
- Time managementintermediate
- Synthesizing large amounts of information quicklyintermediate
Required Qualifications
- At least 2 years of experience in Law enforcement, Military, Corporate Security, Business Continuity, Risk, Emergency Management or Customer Service (experience)
- At least 1 year of experience with security operations (experience)
- At least 1 year of experience with Microsoft Office or Google Suite (experience)
- Bachelor's degree or military experience (preferred) (experience)
- 3+ years of experience in the security field (preferred) (experience)
- 1+ years of experience with emergency communication operations (preferred) (experience)
- 1+ years of experience with situational awareness tools e.g. NC4 and VCC (preferred) (experience)
- 1+ years of SOC experience (preferred) (experience)
- 1+ years of experience with MAStermind, Lenel, Verint, Genetec or D3 (preferred) (experience)
Responsibilities
- Intake of critical response communications
- Responding to calls for equipment service and information about security-related technology systems
- Monitor and respond to security alarms using monitoring tools, cameras and intelligence resources
- Synthesize large amounts of information quickly
- Create comprehensive documented record of security-related incidents
- Coordinate routine and critical incident communications
- Implement access control procedures
- Assist with physical security validations for partners and vendors
- Support general security, first responder, and law enforcement engagement
Benefits
- general: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Answer 10 quick questions to check your fit for Principal Coordinator, Security Operations Specialist I, Global Workplace Services @ Capital One.
Related Books and Jobs
Principal Coordinator, Security Operations Specialist I, Global Workplace Services
Capital One
Principal Coordinator, Security Operations Specialist I, Global Workplace Services
Job Description
Overview
At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. At Global Workplace Services (GWS), our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions.Our team manages a diverse portfolio of mixed-use owned and leased properties, and we’re constantly transforming our workplace to enable our employees to work the way they work best. But we don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we’re a well-oiled machine! That’s why our team is looking to add aPrincipal Coordinator, Security Ops Specialist.As a Principal Coordinator, Security Operations Specialist, you’ll carry out day-to-day activities in the Global Security Operation Center (GSOC). The GSOC is our 24/7 security and intelligence function that evaluates and reports on hazards and threats to the company including but not limited to natural disasters, terror attacks, civil unrest, workplace violence, facility intrusion and others. This position works rotating shifts that may include weekends, holidays, evenings and overnight shifts. This role's hours are expected to be 3pm-11pm Sunday through Thursday, but is subject to change with the needs of the business.The Ideal Candidate ShouldCommunicate effectively, especially during incident response; keep stakeholders updated
Place importance on our partners’ experience when making decisions; provide necessary support
Show flexibility in handling various security events or emergency situations
Manage time efficiently
Be able to write effective security reports
Have a penchant for investigation and the ability to think critically
Ask clarifying questions when uncertain
Embrace constructive feedback and opportunities for development
Identify opportunities for process and efficiency improvements
Be a consistent team player
Intake of critical response communications
Responding to calls for equipment service and information about security-related technology systems, which includes, but is not limited to, phone, email, and emergency mass notification tools
Monitor and respond to security alarms utilizing the alarm monitoring tools themselves, or cameras and various intelligence resources in order to identify and resolve physical security threats
Synthesize large amounts of information quickly
Create a comprehensive documented record of security-related incidents
Coordinate routine and critical incident communications
Understand the proper use of security-related tools and procedures
Implement access control procedures
Assist with physical security validations for our partners and vendors
Support general security, first responder, and law enforcement engagement and response to incidents
Escalate to supervisors when appropriate
At least 2 years of experience in one or more of these fields: Law enforcement, Military, Corporate Security, Business Continuity, Risk, Emergency Management or Customer Service
At least 1 year of experience with security operations
At least 1 year of experience with Microsoft Office or Google Suite
Bachelor's degree or military experience
3+ years of experience in the security field
1+ years of experience with emergency communication operations
1+ years of experience with situational awareness tools for example NC4 and VCC
1+ years of SOC experience
1+ years of experience with MAStermind, Lenel, Verint or Genetec video systems, or the D3 report-writing platform
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- McLean, Virginia McLean, Virginia
Salary
45,000 - 80,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Effective communication during incident responseintermediate
- Critical thinking and investigationintermediate
- Security alarm monitoring and responseintermediate
- Writing effective security reportsintermediate
- Time managementintermediate
- Synthesizing large amounts of information quicklyintermediate
Required Qualifications
- At least 2 years of experience in Law enforcement, Military, Corporate Security, Business Continuity, Risk, Emergency Management or Customer Service (experience)
- At least 1 year of experience with security operations (experience)
- At least 1 year of experience with Microsoft Office or Google Suite (experience)
- Bachelor's degree or military experience (preferred) (experience)
- 3+ years of experience in the security field (preferred) (experience)
- 1+ years of experience with emergency communication operations (preferred) (experience)
- 1+ years of experience with situational awareness tools e.g. NC4 and VCC (preferred) (experience)
- 1+ years of SOC experience (preferred) (experience)
- 1+ years of experience with MAStermind, Lenel, Verint, Genetec or D3 (preferred) (experience)
Responsibilities
- Intake of critical response communications
- Responding to calls for equipment service and information about security-related technology systems
- Monitor and respond to security alarms using monitoring tools, cameras and intelligence resources
- Synthesize large amounts of information quickly
- Create comprehensive documented record of security-related incidents
- Coordinate routine and critical incident communications
- Implement access control procedures
- Assist with physical security validations for partners and vendors
- Support general security, first responder, and law enforcement engagement
Benefits
- general: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Answer 10 quick questions to check your fit for Principal Coordinator, Security Operations Specialist I, Global Workplace Services @ Capital One.
Related Books and Jobs