Senior Associate, Strategy - Consumer Intelligence
Capital One
Senior Associate, Strategy - Consumer Intelligence
Job Description
Overview
Founded by former strategy consultants, Capital One is a strategy driven company. The Corporate Strategy group engages with ultra-high impact issues that drive the direction and performance of the company. Projects focus primarily on formulating enduring and profitable growth and value enhancement strategies, while working within the business to influence results and ensure follow through.We seek an exceptional and innovative individual to join Corporate Strategy’s Consumer Intelligence team. Consumer Intelligence was formed at the request of the CEO to increase the business’s focus on our customers. Team members function as strategy analysts and work at the intersection of strategy consulting and market research to help identify, structure, and research open-ended problems, communicate results, and influence senior leadership. Recent examples of work include conducting deep competitive benchmarking on core credit card experiences, working with the Premium Products team to hone our understanding of premium consumers’ needs and wants, and diagnosing impacts of changing student loan forbearance programs on overall consumer financial health. As a Senior Associate on the Consumer Intelligence team in Corporate Strategy, you will bring consumer insights to life and influence highly strategic decisions. You will work on a variety of different initiatives in a team environment. Many of the day-to-day projects emphasize a need for strong analytical thinking and problem-solving skills. Key to success in the role will be synthesizing information from various sources, designing research and performing analysis, and integrating findings into cohesive and insightful presentations and summaries.Responsibilities:Help shape the strategic direction of one of the largest companies in the US, with a strong focus on identifying and solving consumer needs
Design and execute rigorous analyses for senior executives related to customer opportunities, leveraging large scale quantitative research, analytics, design thinking, and other approaches
Contribute to and evolve a broad and deep set of consumer surveys, working with research panel providers to deliver results
Independently manage work streams and drive results while contributing to group problem-solving
Assess progress toward customer goals across all our lines of business and products
Serve as an ambassador for customer experience data and analysis, consulting on customer experience data applications, and infusing customer analytics into decision-making
Bachelor’s degree
At least one year of experience in Strategy Consulting or Business Analysis or a combination
Ability to analyze and solve problems independently in a constantly changing environment
Proficiency in data analysis and in working with large data sets (including with database queries, data visualization tools, and in cloud-based environments)
Ability to take a hypothesis-driven approach to solve strategic problems and quickly focus on highest leverage areas
Robust workstream management skills, including thoughtful attention to detail and skillful balancing of multiple priorities
Strong interpersonal skills, with experience influencing decision-making outside your core team
Demonstrably strong written and verbal communication skills
Experience with survey design and analysis of customer survey data
Experience with panel-based research and vendor management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- McLean, Virginia McLean, VirginiaMcLean
Salary
50,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- strategy analysisintermediate
- consumer insightsintermediate
- data analysisintermediate
- survey designintermediate
- problem-solvingintermediate
- executive communicationintermediate
- workstream managementintermediate
Required Qualifications
- Bachelor’s degree (experience)
- At least one year of experience in Strategy Consulting or Business Analysis (experience)
Responsibilities
- Shape strategic direction focusing on consumer needs
- Design and execute analyses for senior executives
- Contribute to consumer surveys with research providers
- Independently manage work streams
- Serve as ambassador for customer experience data
Benefits
- general: comprehensive health benefits
- general: financial benefits
- general: other benefits supporting total well-being
Answer 10 quick questions to check your fit for Senior Associate, Strategy - Consumer Intelligence @ Capital One.
Related Books and Jobs
Senior Associate, Strategy - Consumer Intelligence
Capital One
Senior Associate, Strategy - Consumer Intelligence
Job Description
Overview
Founded by former strategy consultants, Capital One is a strategy driven company. The Corporate Strategy group engages with ultra-high impact issues that drive the direction and performance of the company. Projects focus primarily on formulating enduring and profitable growth and value enhancement strategies, while working within the business to influence results and ensure follow through.We seek an exceptional and innovative individual to join Corporate Strategy’s Consumer Intelligence team. Consumer Intelligence was formed at the request of the CEO to increase the business’s focus on our customers. Team members function as strategy analysts and work at the intersection of strategy consulting and market research to help identify, structure, and research open-ended problems, communicate results, and influence senior leadership. Recent examples of work include conducting deep competitive benchmarking on core credit card experiences, working with the Premium Products team to hone our understanding of premium consumers’ needs and wants, and diagnosing impacts of changing student loan forbearance programs on overall consumer financial health. As a Senior Associate on the Consumer Intelligence team in Corporate Strategy, you will bring consumer insights to life and influence highly strategic decisions. You will work on a variety of different initiatives in a team environment. Many of the day-to-day projects emphasize a need for strong analytical thinking and problem-solving skills. Key to success in the role will be synthesizing information from various sources, designing research and performing analysis, and integrating findings into cohesive and insightful presentations and summaries.Responsibilities:Help shape the strategic direction of one of the largest companies in the US, with a strong focus on identifying and solving consumer needs
Design and execute rigorous analyses for senior executives related to customer opportunities, leveraging large scale quantitative research, analytics, design thinking, and other approaches
Contribute to and evolve a broad and deep set of consumer surveys, working with research panel providers to deliver results
Independently manage work streams and drive results while contributing to group problem-solving
Assess progress toward customer goals across all our lines of business and products
Serve as an ambassador for customer experience data and analysis, consulting on customer experience data applications, and infusing customer analytics into decision-making
Bachelor’s degree
At least one year of experience in Strategy Consulting or Business Analysis or a combination
Ability to analyze and solve problems independently in a constantly changing environment
Proficiency in data analysis and in working with large data sets (including with database queries, data visualization tools, and in cloud-based environments)
Ability to take a hypothesis-driven approach to solve strategic problems and quickly focus on highest leverage areas
Robust workstream management skills, including thoughtful attention to detail and skillful balancing of multiple priorities
Strong interpersonal skills, with experience influencing decision-making outside your core team
Demonstrably strong written and verbal communication skills
Experience with survey design and analysis of customer survey data
Experience with panel-based research and vendor management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- McLean, Virginia McLean, VirginiaMcLean
Salary
50,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- strategy analysisintermediate
- consumer insightsintermediate
- data analysisintermediate
- survey designintermediate
- problem-solvingintermediate
- executive communicationintermediate
- workstream managementintermediate
Required Qualifications
- Bachelor’s degree (experience)
- At least one year of experience in Strategy Consulting or Business Analysis (experience)
Responsibilities
- Shape strategic direction focusing on consumer needs
- Design and execute analyses for senior executives
- Contribute to consumer surveys with research providers
- Independently manage work streams
- Serve as ambassador for customer experience data
Benefits
- general: comprehensive health benefits
- general: financial benefits
- general: other benefits supporting total well-being
Answer 10 quick questions to check your fit for Senior Associate, Strategy - Consumer Intelligence @ Capital One.
Related Books and Jobs