Overview

Capital One’s interview Strategy & Logistics (ISL) team is a critical service provider for Talent Acquisition (TA) and their goal of attracting top talent to change banking for good. ISL focuses on delivering a great candidate experience, providing trusted interview reads for hiring managers, and engaging our interviewers. We’re looking for a dynamic and strategic team leader to continue building on momentum to implement high-impact changes in TA.As a Senior Associate (Strategy Lead), you will manage a team of coordinators that deliver the logistical and scheduling support for candidate interviews within a specific Line of Business (LOB). Strategy Leads partner with TA counterparts, leveraging data to design and execute the strategy for interviewer supply and demand planning and quarterly scheduling, while tracking progress and anticipating emerging needs. Success in this role requires a proactive, results-driven, and highly customer-focused approach. You're a strong communicator, comfortable collaborating and engaging with a variety of stakeholders and leaders. Your exceptional teamwork and interpersonal skills will enable you to drive change and thrive in a dynamic environment.
General Responsibilities:

Serve as a strategic thought partner on ISL matters for your LOB, advising both internal and external teams and stakeholders

Monitor and analyze data that drive improvements, and enhance value

Manage a team of FTEs and contractors, providing direct coaching for problem resolution, developing training initiatives, and fostering growth and skill development.

Deliver staffing and budget management practices that ensure consistent capacity alignment and service level delivery

Identify, lead, or support ISL projects that deliver measurable value

Basic Qualifications:

High School Diploma, GED or equivalent certification

At least 1 year of People Management experience

At least 1 year of Human Resources or Business experience

Preferred Qualifications:

Bachelor’s Degree

1+ year of experience in Project or Process Management

1+ year of data analysis experience 

1+ year of experience in interview scheduling management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).