Senior Director, Client Development
Capital One
Senior Director, Client Development
Job Description
Overview
The Center of Excellence is tasked to help sales Win in the Market and enable our sales associates to be the most effective possible by 1) Maintain a deep understanding of our dealership customer problems and be able to prioritize them in terms of value. 2) Help create initiatives that impact both our dealer population and internal sales associates 3) Pilot & Scale these initiatives nationally in the most effective and efficient ways possible; setting up the sales team to drive strong economic results nationally. 4) Influence and work with program and product teams to build and develop the most impactful initiatives that will help drive strong economics in our Finance and Navigator Platform business. An ideal candidate is someone with deep auto industry experience, is comfortable interacting and building relationships with dealerships, and shows top-notch influence skills at the Sr. Leadership Level, can work directly with analysts and product teams and is able to pilot and deploy difficult initiatives that require large amounts of problem solving. General Responsibilities:Strategic leadership: Develop strategies that will drive growth, profitability, and competitive success for Capital One’s Finance Program and Navigator Platform.
People leadership: Manage and develop your organization and team leaders. Coaching and mentoring associates with the goal of creating a flourishing environment that develops and retains people at Capital One
Program & Product: Harness market intel and identify trends that will help influence program, product and pricing strategies
Client facing: Engage dealership partners directly to learn their pain points, identify the problems they are trying to solve, and offer solutions leveraging breakthrough technology and capabilities
Go-to-market strategy and execution: Plan, execute and manage the go-to-market strategy. Oversee multiple projects and programs concurrently
Partnership: Work closely with colleagues across Capital One including: Product, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing and risk management
Ownership mentality with leadership bent: Have the mindset of an owner with strong business judgment and impeccable integrity, and lead collaboratively with business partners across the enterprise. Foster innovation, drive critical decisions, hold others (and yourself) accountable, and be able to consistently deliver results
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: Display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment
Bachelor’s degree or military experience
At least 5 years of experience in sales management, or operations, or strategy
MBA Degree or Master's degree
2+ years of People Leadership experience
2+ year of experience in the automotive industry
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- Plano, Texas Plano, TexasPlano
Salary
80,000 - 135,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strategic leadershipintermediate
- People leadershipintermediate
- Client facing engagementintermediate
- Go-to-market strategyintermediate
- Analytics and problem solvingintermediate
- Executive communicationintermediate
- Influence skillsintermediate
Required Qualifications
- Bachelor’s degree or military experience (experience)
- At least 5 years of experience in sales management, or operations, or strategy (experience)
- MBA Degree or Master's degree (preferred) (experience)
- 2+ years of People Leadership experience (preferred) (experience)
- 2+ years of experience in the automotive industry (preferred) (experience)
Responsibilities
- Develop strategies that drive growth, profitability, and competitive success
- Manage and develop organization and team leaders
- Harness market intel to influence program, product and pricing strategies
- Engage dealership partners directly to learn pain points and offer solutions
- Plan, execute and manage go-to-market strategy
- Work closely with Product, Sales, Operations, Finance teams
- Drive decision making based on analytics
Benefits
- general: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Answer 10 quick questions to check your fit for Senior Director, Client Development @ Capital One.
Related Books and Jobs
Senior Director, Client Development
Capital One
Senior Director, Client Development
Job Description
Overview
The Center of Excellence is tasked to help sales Win in the Market and enable our sales associates to be the most effective possible by 1) Maintain a deep understanding of our dealership customer problems and be able to prioritize them in terms of value. 2) Help create initiatives that impact both our dealer population and internal sales associates 3) Pilot & Scale these initiatives nationally in the most effective and efficient ways possible; setting up the sales team to drive strong economic results nationally. 4) Influence and work with program and product teams to build and develop the most impactful initiatives that will help drive strong economics in our Finance and Navigator Platform business. An ideal candidate is someone with deep auto industry experience, is comfortable interacting and building relationships with dealerships, and shows top-notch influence skills at the Sr. Leadership Level, can work directly with analysts and product teams and is able to pilot and deploy difficult initiatives that require large amounts of problem solving. General Responsibilities:Strategic leadership: Develop strategies that will drive growth, profitability, and competitive success for Capital One’s Finance Program and Navigator Platform.
People leadership: Manage and develop your organization and team leaders. Coaching and mentoring associates with the goal of creating a flourishing environment that develops and retains people at Capital One
Program & Product: Harness market intel and identify trends that will help influence program, product and pricing strategies
Client facing: Engage dealership partners directly to learn their pain points, identify the problems they are trying to solve, and offer solutions leveraging breakthrough technology and capabilities
Go-to-market strategy and execution: Plan, execute and manage the go-to-market strategy. Oversee multiple projects and programs concurrently
Partnership: Work closely with colleagues across Capital One including: Product, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing and risk management
Ownership mentality with leadership bent: Have the mindset of an owner with strong business judgment and impeccable integrity, and lead collaboratively with business partners across the enterprise. Foster innovation, drive critical decisions, hold others (and yourself) accountable, and be able to consistently deliver results
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: Display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment
Bachelor’s degree or military experience
At least 5 years of experience in sales management, or operations, or strategy
MBA Degree or Master's degree
2+ years of People Leadership experience
2+ year of experience in the automotive industry
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- Plano, Texas Plano, TexasPlano
Salary
80,000 - 135,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strategic leadershipintermediate
- People leadershipintermediate
- Client facing engagementintermediate
- Go-to-market strategyintermediate
- Analytics and problem solvingintermediate
- Executive communicationintermediate
- Influence skillsintermediate
Required Qualifications
- Bachelor’s degree or military experience (experience)
- At least 5 years of experience in sales management, or operations, or strategy (experience)
- MBA Degree or Master's degree (preferred) (experience)
- 2+ years of People Leadership experience (preferred) (experience)
- 2+ years of experience in the automotive industry (preferred) (experience)
Responsibilities
- Develop strategies that drive growth, profitability, and competitive success
- Manage and develop organization and team leaders
- Harness market intel to influence program, product and pricing strategies
- Engage dealership partners directly to learn pain points and offer solutions
- Plan, execute and manage go-to-market strategy
- Work closely with Product, Sales, Operations, Finance teams
- Drive decision making based on analytics
Benefits
- general: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Answer 10 quick questions to check your fit for Senior Director, Client Development @ Capital One.
Related Books and Jobs