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Senior Manager HR Business Partner, Capital One Auto Servicing

Capital One

Human Resources Jobs

Senior Manager HR Business Partner, Capital One Auto Servicing

full-timePosted: Jan 14, 2026

Job Description

Overview

Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results through programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment where the business truly values strategic HR partnership. If you have a passion for shaping the overall people strategy and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career, while still maintaining work life balance. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and one of the best companies to work for.The Financial Services HR team is looking for a Sr. Manager, HR Business Partner to work with our Auto Servicing business to deliver on people initiatives and talent strategy. The ideal candidate will exhibit strong relationship building, influencing, communication, and problem solving skills; thriving in a fast paced, collaborative, and values-oriented team. Sr. Manager 
  • Consult with clients, other HRBPs, and HR partner groups (people analytics, recruiting, compensation, tech talent, AR, diversity & inclusion) to effectively execute on people strategy, HR processes, and reporting

  • Partner with clients to build effective relationships, effectively manage stakeholders, and understand business imperatives to effectively execute on HR solutions that are aligned to the business needs

  • Consult with associates, managers, and HR partners who require assistance on HR-related issues

  • Coach people managers on situations including general leadership skills (leveraging Capital One’s Include/Empower/Inspire framework), org design, performance concerns

  • Provide strategic counsel and workforce planning guidance to client groups within Auto Servicing, delivering an HR strategy that is aligned with the business needs 

  • Support the planning and delivery of core HR processes ranging from performance & talent management, leadership development, to change management and organizational design 

  • Support senior leaders on key areas such as building an inclusive and diverse team, creating a culture of belonging, and acting as a sounding board for all associates to encourage collaboration and high performance 

  • Basic Qualifications
  • High School Diploma, GED, or equivalent certification 

  • At least 5 years of client facing experience OR at least 5 years of consulting experience OR a combination

  • At least 5 years of experience in Human Resources 

  • Preferred Qualifications
  • Bachelor’s Degree or military experience

  • MBA or Master’s degree

  • Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification

  • 7+ years of client facing experience or 7+ years of consulting experience or a combination

  • 7+ years of experience in Human Resources

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this positionThe minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • Plano, Texas Plano, TexasMcLean

    Salary

    Estimated Salary Rangemedium confidence

    80,000 - 135,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • Relationship buildingintermediate
    • Influencingintermediate
    • Communicationintermediate
    • Problem solvingintermediate
    • Strategic HR partnershipintermediate
    • Workforce planningintermediate
    • Coachingintermediate
    • Organizational designintermediate

    Required Qualifications

    • High School Diploma, GED, or equivalent certification (experience)
    • At least 5 years of client facing experience OR consulting experience OR combination (experience)
    • At least 5 years of experience in Human Resources (experience)
    • Preferred: Bachelor’s Degree or military experience (experience)
    • Preferred: MBA or Master’s degree (experience)
    • Preferred: Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification (experience)
    • Preferred: 7+ years of client facing or consulting experience (experience)
    • Preferred: 7+ years of experience in Human Resources (experience)

    Responsibilities

    • Consult with clients and HR partners to execute people strategy
    • Build effective relationships and manage stakeholders
    • Coach people managers on leadership skills and performance concerns
    • Provide strategic counsel and workforce planning guidance
    • Support core HR processes including performance and talent management
    • Support senior leaders on building inclusive teams and culture

    Benefits

    • general: Comprehensive health benefits
    • general: Financial benefits
    • general: Other benefits supporting total well-being

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    Capital One logo

    Senior Manager HR Business Partner, Capital One Auto Servicing

    Capital One

    Human Resources Jobs

    Senior Manager HR Business Partner, Capital One Auto Servicing

    full-timePosted: Jan 14, 2026

    Job Description

    Overview

    Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results through programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment where the business truly values strategic HR partnership. If you have a passion for shaping the overall people strategy and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career, while still maintaining work life balance. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and one of the best companies to work for.The Financial Services HR team is looking for a Sr. Manager, HR Business Partner to work with our Auto Servicing business to deliver on people initiatives and talent strategy. The ideal candidate will exhibit strong relationship building, influencing, communication, and problem solving skills; thriving in a fast paced, collaborative, and values-oriented team. Sr. Manager 
  • Consult with clients, other HRBPs, and HR partner groups (people analytics, recruiting, compensation, tech talent, AR, diversity & inclusion) to effectively execute on people strategy, HR processes, and reporting

  • Partner with clients to build effective relationships, effectively manage stakeholders, and understand business imperatives to effectively execute on HR solutions that are aligned to the business needs

  • Consult with associates, managers, and HR partners who require assistance on HR-related issues

  • Coach people managers on situations including general leadership skills (leveraging Capital One’s Include/Empower/Inspire framework), org design, performance concerns

  • Provide strategic counsel and workforce planning guidance to client groups within Auto Servicing, delivering an HR strategy that is aligned with the business needs 

  • Support the planning and delivery of core HR processes ranging from performance & talent management, leadership development, to change management and organizational design 

  • Support senior leaders on key areas such as building an inclusive and diverse team, creating a culture of belonging, and acting as a sounding board for all associates to encourage collaboration and high performance 

  • Basic Qualifications
  • High School Diploma, GED, or equivalent certification 

  • At least 5 years of client facing experience OR at least 5 years of consulting experience OR a combination

  • At least 5 years of experience in Human Resources 

  • Preferred Qualifications
  • Bachelor’s Degree or military experience

  • MBA or Master’s degree

  • Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification

  • 7+ years of client facing experience or 7+ years of consulting experience or a combination

  • 7+ years of experience in Human Resources

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this positionThe minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • Plano, Texas Plano, TexasMcLean

    Salary

    Estimated Salary Rangemedium confidence

    80,000 - 135,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • Relationship buildingintermediate
    • Influencingintermediate
    • Communicationintermediate
    • Problem solvingintermediate
    • Strategic HR partnershipintermediate
    • Workforce planningintermediate
    • Coachingintermediate
    • Organizational designintermediate

    Required Qualifications

    • High School Diploma, GED, or equivalent certification (experience)
    • At least 5 years of client facing experience OR consulting experience OR combination (experience)
    • At least 5 years of experience in Human Resources (experience)
    • Preferred: Bachelor’s Degree or military experience (experience)
    • Preferred: MBA or Master’s degree (experience)
    • Preferred: Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification (experience)
    • Preferred: 7+ years of client facing or consulting experience (experience)
    • Preferred: 7+ years of experience in Human Resources (experience)

    Responsibilities

    • Consult with clients and HR partners to execute people strategy
    • Build effective relationships and manage stakeholders
    • Coach people managers on leadership skills and performance concerns
    • Provide strategic counsel and workforce planning guidance
    • Support core HR processes including performance and talent management
    • Support senior leaders on building inclusive teams and culture

    Benefits

    • general: Comprehensive health benefits
    • general: Financial benefits
    • general: Other benefits supporting total well-being

    Target Your Resume for "Senior Manager HR Business Partner, Capital One Auto Servicing" , Capital One

    Get personalized recommendations to optimize your resume specifically for Senior Manager HR Business Partner, Capital One Auto Servicing. Takes only 15 seconds!

    AI-powered keyword optimization
    Skills matching & gap analysis
    Experience alignment suggestions

    Check Your ATS Score for "Senior Manager HR Business Partner, Capital One Auto Servicing" , Capital One

    Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

    ATS compatibility check
    Keyword optimization analysis
    Skill matching & gap identification
    Format & readability score

    Answer 10 quick questions to check your fit for Senior Manager HR Business Partner, Capital One Auto Servicing @ Capital One.

    Quiz Challenge
    10 Questions
    ~2 Minutes
    Instant Score

    Related Books and Jobs

    No related jobs found at the moment.