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Senior Manager, Know Your Customer (KYC) Advisory Governance

Capital One

Finance Jobs

Senior Manager, Know Your Customer (KYC) Advisory Governance

full-timePosted: Jan 14, 2026

Job Description

Overview

The Senior Manager, Know Your Customer (KYC) Advisory Governance performs a key risk management role (second line of defense) to help ensure corporate initiatives and line of business processes comply with applicable Anti-Money Laundering (AML) laws, regulations and guidance. While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance advice to lines of business as a subject matter expert, and executing or participating in corporate processes. The role will help to establish an effective risk control environment and address regulatory/compliance requirements while ensuring consistency among Enterprise KYC and Advisory across Capital One Lines of Business. The role will facilitate transparency and proactive engagement between all areas of AML and the lines of business (LOBs) by launching new or enhancing existing engagement forums/models, as well as create mechanisms (e.g. through the regular risk review processes, new reporting, etc.) to ensure visibility of AML program status for each LOB including early indicators of emerging risks or changing behaviors.Key Responsibilities:
  • Enhance AML Advisory program governance by building new monitoring processes and strengthening how escalations from, and also impacting the LOBs, are addressed.

  • Lead the implementation and execution of various end-to-end work streams to improve the overall AML Risk Program

  • Advise the line of business on application of AML requirements in the areas of process development, development of controls and monitoring, remediation and corrective action of compliance breakdowns, and changes in law, regulation and regulatory guidance

  • Oversee, credibly challenge, and assess the AML risk business environment with respect to managing and mitigating AML risk and establish processes to ensure effective and timely implementation of regulatory change requirements

  • Foster an environment that ensures strong communication and cooperation across the three lines of defense and other corporate stakeholders to facilitate transparency, balance, and credible challenge. 

  • Stay current on the changing AML regulatory landscape and understanding the impacts to the payments network business

  • Lead AML Advisory forums to ensure consistency among Capital One Lines of Business ensuring continuous improvement of local AML risk management processes

  • Review inquiries from AML Advisors and line of business and provide guidance, support issue resolution/remediation, and escalate risks/concerns as needed 

  • Maintain subject matter expertise of applicable laws and regulations

  • Engage in Audit, Regulatory, and other reviews of the AML program as necessary

  • Influence changes to processes, procedures, and controls to mitigate AML compliance risks

  • Create metrics and criteria to show overall program health

  • Create and present materials to stakeholders of various levels (including business leadership) to promote to promote AML Compliance initiatives and provide updates on AML program health

  • Basic Qualifications
  • Bachelor's Degree or Military experience

  • At least 4 years of experience in regulatory compliance, risk management or anti-money laundering (AML) compliance

  • At least 2 years of Program or Project management experience

  • At least 2 years of advisory or consulting experience

  • Preferred Qualifications:
  • Bachelor's Degree in Business Management, Compliance, Risk, Legal, Finance or Accounting

  • 3+ years of experience advising on anti-money laundering (AML) risks associated with credit card products, merchant acquisition, processing or payment networks

  • Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification

  • 2+ years of experience working with Tableau dashboards or other data visualization tool experience for presenting risk metrics and data

  • At this time Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • New York, New York, United States
    • Richmond, Virginia, United States
    • Plano, Texas, United States
    • Wilmington, Delaware, United States
    • McLean, Virginia New York, New YorkMcLean

    Salary

    Estimated Salary Rangemedium confidence

    80,000 - 135,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • AML compliance and risk managementintermediate
    • Program and project managementintermediate
    • Advisory and consultingintermediate
    • Regulatory change managementintermediate
    • Stakeholder communication and influenceintermediate
    • Data visualization with Tableauintermediate
    • Credible challenge and governanceintermediate

    Required Qualifications

    • Bachelor's Degree or Military experience (experience)
    • At least 4 years of experience in regulatory compliance, risk management or anti-money laundering (AML) compliance (experience)
    • At least 2 years of Program or Project management experience (experience)
    • At least 2 years of advisory or consulting experience (experience)
    • Bachelor's Degree in Business Management, Compliance, Risk, Legal, Finance or Accounting (preferred) (experience)
    • 3+ years of experience advising on AML risks associated with credit card products, merchant acquisition, processing or payment networks (preferred) (experience)
    • Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification (preferred) (experience)
    • 2+ years of experience working with Tableau dashboards or other data visualization tools (preferred) (experience)

    Responsibilities

    • Enhance AML Advisory program governance by building new monitoring processes
    • Lead implementation and execution of end-to-end work streams to improve AML Risk Program
    • Advise line of business on application of AML requirements in process development and controls
    • Oversee, credibly challenge, and assess AML risk business environment
    • Foster strong communication and cooperation across three lines of defense
    • Lead AML Advisory forums to ensure consistency among Capital One Lines of Business

    Benefits

    • general: Comprehensive, competitive, and inclusive set of health, financial and other benefits

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    Capital One logo

    Senior Manager, Know Your Customer (KYC) Advisory Governance

    Capital One

    Finance Jobs

    Senior Manager, Know Your Customer (KYC) Advisory Governance

    full-timePosted: Jan 14, 2026

    Job Description

    Overview

    The Senior Manager, Know Your Customer (KYC) Advisory Governance performs a key risk management role (second line of defense) to help ensure corporate initiatives and line of business processes comply with applicable Anti-Money Laundering (AML) laws, regulations and guidance. While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance advice to lines of business as a subject matter expert, and executing or participating in corporate processes. The role will help to establish an effective risk control environment and address regulatory/compliance requirements while ensuring consistency among Enterprise KYC and Advisory across Capital One Lines of Business. The role will facilitate transparency and proactive engagement between all areas of AML and the lines of business (LOBs) by launching new or enhancing existing engagement forums/models, as well as create mechanisms (e.g. through the regular risk review processes, new reporting, etc.) to ensure visibility of AML program status for each LOB including early indicators of emerging risks or changing behaviors.Key Responsibilities:
  • Enhance AML Advisory program governance by building new monitoring processes and strengthening how escalations from, and also impacting the LOBs, are addressed.

  • Lead the implementation and execution of various end-to-end work streams to improve the overall AML Risk Program

  • Advise the line of business on application of AML requirements in the areas of process development, development of controls and monitoring, remediation and corrective action of compliance breakdowns, and changes in law, regulation and regulatory guidance

  • Oversee, credibly challenge, and assess the AML risk business environment with respect to managing and mitigating AML risk and establish processes to ensure effective and timely implementation of regulatory change requirements

  • Foster an environment that ensures strong communication and cooperation across the three lines of defense and other corporate stakeholders to facilitate transparency, balance, and credible challenge. 

  • Stay current on the changing AML regulatory landscape and understanding the impacts to the payments network business

  • Lead AML Advisory forums to ensure consistency among Capital One Lines of Business ensuring continuous improvement of local AML risk management processes

  • Review inquiries from AML Advisors and line of business and provide guidance, support issue resolution/remediation, and escalate risks/concerns as needed 

  • Maintain subject matter expertise of applicable laws and regulations

  • Engage in Audit, Regulatory, and other reviews of the AML program as necessary

  • Influence changes to processes, procedures, and controls to mitigate AML compliance risks

  • Create metrics and criteria to show overall program health

  • Create and present materials to stakeholders of various levels (including business leadership) to promote to promote AML Compliance initiatives and provide updates on AML program health

  • Basic Qualifications
  • Bachelor's Degree or Military experience

  • At least 4 years of experience in regulatory compliance, risk management or anti-money laundering (AML) compliance

  • At least 2 years of Program or Project management experience

  • At least 2 years of advisory or consulting experience

  • Preferred Qualifications:
  • Bachelor's Degree in Business Management, Compliance, Risk, Legal, Finance or Accounting

  • 3+ years of experience advising on anti-money laundering (AML) risks associated with credit card products, merchant acquisition, processing or payment networks

  • Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification

  • 2+ years of experience working with Tableau dashboards or other data visualization tool experience for presenting risk metrics and data

  • At this time Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Locations

    • New York, New York, United States
    • Richmond, Virginia, United States
    • Plano, Texas, United States
    • Wilmington, Delaware, United States
    • McLean, Virginia New York, New YorkMcLean

    Salary

    Estimated Salary Rangemedium confidence

    80,000 - 135,000 USD / yearly

    * This is an estimated range based on market data and may vary based on experience and qualifications.

    Skills Required

    • AML compliance and risk managementintermediate
    • Program and project managementintermediate
    • Advisory and consultingintermediate
    • Regulatory change managementintermediate
    • Stakeholder communication and influenceintermediate
    • Data visualization with Tableauintermediate
    • Credible challenge and governanceintermediate

    Required Qualifications

    • Bachelor's Degree or Military experience (experience)
    • At least 4 years of experience in regulatory compliance, risk management or anti-money laundering (AML) compliance (experience)
    • At least 2 years of Program or Project management experience (experience)
    • At least 2 years of advisory or consulting experience (experience)
    • Bachelor's Degree in Business Management, Compliance, Risk, Legal, Finance or Accounting (preferred) (experience)
    • 3+ years of experience advising on AML risks associated with credit card products, merchant acquisition, processing or payment networks (preferred) (experience)
    • Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification (preferred) (experience)
    • 2+ years of experience working with Tableau dashboards or other data visualization tools (preferred) (experience)

    Responsibilities

    • Enhance AML Advisory program governance by building new monitoring processes
    • Lead implementation and execution of end-to-end work streams to improve AML Risk Program
    • Advise line of business on application of AML requirements in process development and controls
    • Oversee, credibly challenge, and assess AML risk business environment
    • Foster strong communication and cooperation across three lines of defense
    • Lead AML Advisory forums to ensure consistency among Capital One Lines of Business

    Benefits

    • general: Comprehensive, competitive, and inclusive set of health, financial and other benefits

    Target Your Resume for "Senior Manager, Know Your Customer (KYC) Advisory Governance" , Capital One

    Get personalized recommendations to optimize your resume specifically for Senior Manager, Know Your Customer (KYC) Advisory Governance. Takes only 15 seconds!

    AI-powered keyword optimization
    Skills matching & gap analysis
    Experience alignment suggestions

    Check Your ATS Score for "Senior Manager, Know Your Customer (KYC) Advisory Governance" , Capital One

    Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

    ATS compatibility check
    Keyword optimization analysis
    Skill matching & gap identification
    Format & readability score

    Answer 10 quick questions to check your fit for Senior Manager, Know Your Customer (KYC) Advisory Governance @ Capital One.

    Quiz Challenge
    10 Questions
    ~2 Minutes
    Instant Score

    Related Books and Jobs

    No related jobs found at the moment.