Senior Manager, Product Designer - Capital One Software
Capital One
Senior Manager, Product Designer - Capital One Software
Job Description
Overview
We’re currently seeking a Senior Manager, Product Designer to join the Capital One Software Experience Design team supporting our digital experiences & site team. We are at the forefront of shaping the digital landscape for Capital One Software, and we're looking for a lead designer to join our Software website team. As a partner to the Director of Product, this is a foundational role focused on the discovery and delivery of a compelling, best-in-class B2B digital experience. We’re seeking someone who is obsessed with usability, customer empathy, and funnel optimization. A primary focus will be optimizing key user flows to improve task completion and customer satisfaction while building a content-rich experience that elevates discoverability through search and AI channels. You will have a direct hand in shaping the website into a high-impact, performance-driven platform that aligns with brand, sales, and growth objectives.The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you. Role Expectations As a Senior Manager Product Designer, you’ll combine your craft expertise, influence & strategic thinking with an understanding of our customers and the business. You’ll co-create innovative solutions to complex problems, drive product strategy and contribute to a thriving team culture of high performing designers.Here are some of the expected competencies for this role:Product Design Expertise: Leverage established product design expertise and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and work with teams to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypesMentorship: Advance the craft of design at Capital One by leading, mentoring and consulting with others, providing expertise that matures the design discipline, builds our culture and enables work to move forward efficientlyStrategic Influence: You'll shape product direction and outcomes by leveraging deep content design expertise, user insights, and an understanding of the business. You'll drive alignment across product, tech, and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems.Human-Centered: Advocate for human-centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem-solving across the portfolio Business-Focused: Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends and use that knowledge to shape how Design should engage (i.e., actively managing the portfolio, pivoting, redirecting and broadening and narrowing scope, as needed)Problem-Solving: Own the problem-solving approach (issue, impact, resolution) and apply good judgment when exploring alternatives and balancing competing interests or priorities, leveraging leadership for input and alignment. Bring exceptional creativity to exploring a solution space. Collaboration: Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward, embracing compromise to solve strategic challenges and deliver the best resultsCommunication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence stakeholders and achieve desired resultsThe ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.Basic QualificationsAt least 6 years of experience in a Product Design role
At least 6 years of experience in design and prototyping tools such as Figma
At least 8 years of experience in a Product Design role
At least 8 years of experience in design and prototyping tools such as Figma
Experience working with and contributing to an established design system
Experience collaborating with product, tech and business leaders
Experience leading design projects or teams
Experience working in heavily regulated, data heavy problem spaces
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- New York, New York, United States
- McLean, Virginia, United States
- Richmond, Virginia New York, New YorkNew York
Salary
Estimated Salary Rangemedium confidence
80,000 - 135,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Product Design Expertise (interaction, visual, service design)intermediate
- Figma (design and prototyping tools)intermediate
- Mentorship and leadershipintermediate
- Strategic influence and content designintermediate
- Human-centered design methodologiesintermediate
- Business acumen and market trends analysisintermediate
- Problem-solving and creativityintermediate
- Collaboration across teamsintermediate
- Communication and stakeholder influenceintermediate
Required Qualifications
- At least 6 years of experience in a Product Design role (experience)
- At least 6 years of experience in design and prototyping tools such as Figma (experience)
- Preferred: At least 8 years of experience in a Product Design role (experience)
- Preferred: At least 8 years of experience in design and prototyping tools such as Figma (experience)
- Preferred: Experience working with and contributing to an established design system (experience)
- Preferred: Experience collaborating with product, tech and business leaders (experience)
- Preferred: Experience leading design projects or teams (experience)
- Preferred: Experience working in heavily regulated, data heavy problem spaces (experience)
Responsibilities
- Leverage product design expertise to elevate design practice and optimize tools, platforms, frameworks, and design systems
- Develop artifacts including vision stories, journey maps, blueprints, high-fidelity designs and prototypes
- Lead, mentor and consult with others to advance design craft and culture
- Shape product direction using content design expertise, user insights, and business understanding
- Drive alignment across product, tech, and business partners with user needs central
- Advocate for human-centered methodologies aligning customer needs and business goals
- Own problem-solving approach and apply judgment to balance priorities
- Engage cross-organizational expertise for workstream projects
- Present work to influence stakeholders using design frameworks, data and research
Benefits
- general: Comprehensive, competitive, and inclusive set of health, financial and other benefits
- general: Support for total well-being
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Senior Manager, Product Designer - Capital One Software
Capital One
Senior Manager, Product Designer - Capital One Software
Job Description
Overview
We’re currently seeking a Senior Manager, Product Designer to join the Capital One Software Experience Design team supporting our digital experiences & site team. We are at the forefront of shaping the digital landscape for Capital One Software, and we're looking for a lead designer to join our Software website team. As a partner to the Director of Product, this is a foundational role focused on the discovery and delivery of a compelling, best-in-class B2B digital experience. We’re seeking someone who is obsessed with usability, customer empathy, and funnel optimization. A primary focus will be optimizing key user flows to improve task completion and customer satisfaction while building a content-rich experience that elevates discoverability through search and AI channels. You will have a direct hand in shaping the website into a high-impact, performance-driven platform that aligns with brand, sales, and growth objectives.The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you. Role Expectations As a Senior Manager Product Designer, you’ll combine your craft expertise, influence & strategic thinking with an understanding of our customers and the business. You’ll co-create innovative solutions to complex problems, drive product strategy and contribute to a thriving team culture of high performing designers.Here are some of the expected competencies for this role:Product Design Expertise: Leverage established product design expertise and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and work with teams to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypesMentorship: Advance the craft of design at Capital One by leading, mentoring and consulting with others, providing expertise that matures the design discipline, builds our culture and enables work to move forward efficientlyStrategic Influence: You'll shape product direction and outcomes by leveraging deep content design expertise, user insights, and an understanding of the business. You'll drive alignment across product, tech, and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems.Human-Centered: Advocate for human-centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem-solving across the portfolio Business-Focused: Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends and use that knowledge to shape how Design should engage (i.e., actively managing the portfolio, pivoting, redirecting and broadening and narrowing scope, as needed)Problem-Solving: Own the problem-solving approach (issue, impact, resolution) and apply good judgment when exploring alternatives and balancing competing interests or priorities, leveraging leadership for input and alignment. Bring exceptional creativity to exploring a solution space. Collaboration: Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward, embracing compromise to solve strategic challenges and deliver the best resultsCommunication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence stakeholders and achieve desired resultsThe ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.Basic QualificationsAt least 6 years of experience in a Product Design role
At least 6 years of experience in design and prototyping tools such as Figma
At least 8 years of experience in a Product Design role
At least 8 years of experience in design and prototyping tools such as Figma
Experience working with and contributing to an established design system
Experience collaborating with product, tech and business leaders
Experience leading design projects or teams
Experience working in heavily regulated, data heavy problem spaces
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- New York, New York, United States
- McLean, Virginia, United States
- Richmond, Virginia New York, New YorkNew York
Salary
Estimated Salary Rangemedium confidence
80,000 - 135,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Product Design Expertise (interaction, visual, service design)intermediate
- Figma (design and prototyping tools)intermediate
- Mentorship and leadershipintermediate
- Strategic influence and content designintermediate
- Human-centered design methodologiesintermediate
- Business acumen and market trends analysisintermediate
- Problem-solving and creativityintermediate
- Collaboration across teamsintermediate
- Communication and stakeholder influenceintermediate
Required Qualifications
- At least 6 years of experience in a Product Design role (experience)
- At least 6 years of experience in design and prototyping tools such as Figma (experience)
- Preferred: At least 8 years of experience in a Product Design role (experience)
- Preferred: At least 8 years of experience in design and prototyping tools such as Figma (experience)
- Preferred: Experience working with and contributing to an established design system (experience)
- Preferred: Experience collaborating with product, tech and business leaders (experience)
- Preferred: Experience leading design projects or teams (experience)
- Preferred: Experience working in heavily regulated, data heavy problem spaces (experience)
Responsibilities
- Leverage product design expertise to elevate design practice and optimize tools, platforms, frameworks, and design systems
- Develop artifacts including vision stories, journey maps, blueprints, high-fidelity designs and prototypes
- Lead, mentor and consult with others to advance design craft and culture
- Shape product direction using content design expertise, user insights, and business understanding
- Drive alignment across product, tech, and business partners with user needs central
- Advocate for human-centered methodologies aligning customer needs and business goals
- Own problem-solving approach and apply judgment to balance priorities
- Engage cross-organizational expertise for workstream projects
- Present work to influence stakeholders using design frameworks, data and research
Benefits
- general: Comprehensive, competitive, and inclusive set of health, financial and other benefits
- general: Support for total well-being
Answer 10 quick questions to check your fit for Senior Manager, Product Designer - Capital One Software @ Capital One.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs