Overview

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.  As a Senior Manager Risk Guide Leader supporting Enterprise Services Risk, you will partner with colleagues across product, tech and other risk teams to deliver results that have a direct impact on internal and external customer experience and implement risk solutions to ensure Capital One’s continued stability and success. Responsibilities require partnering with a broad set of leaders and stakeholders to identify existing and potential emerging risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded.As a Senior Manager Risk Guide Leader, you will have the technical skills to understand our digital products and be able to effectively slope the risks. You will have knowledge of risk methodologies, the ability to build relationships and establish credibility with business, tech and risk partners. The ability to think from a ‘customer back’ perspective is also critical. Leaders in risk management at Capital One are highly motivated professionals with excellent organizational, technical, leadership and communication skills. They have a high level of exposure across lines of business and the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to Capital One. In this role, you will: 

Partner with Product and Tech teams, leveraging a trusted advisor model to support business initiatives, issue management, process improvement, control testing and related risk assessment activities

Assist Tech and Product Risk leadership in delivering against their strategy and services

Develop a deep understanding of business strategies, products, services, and risk profile 

Be able to evaluate the technical products and risk slope efforts based on technical and cyber impacts.

Implement process improvements: process certification framework, process hierarchy change management, change control, and risk reporting 

Ensure independent escalation of risk management gaps, issues, and concerns, including emerging risks and regulatory focus areas

Consult on Risks across the first line of defense business partners providing advice and guidance as needed

Participate in processes criticality assessments and process level assessments 

Manage multiple tasks independently to meet deadlines

Communicate complex ideas concisely and convincingly, adjust communication to the audience and comfortable with presenting to executive leadership.  

Collaborative, values diverse perspectives and seeks insights from others. Brings energy to the group and rallies them around a common goal.  

Basic Qualifications:

Bachelor's Degree or Military Experience

At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination 

At least 5 years of experience in Technology Management or Cyber Risk Management

At least 5 years of experience supporting, partnering, and interacting with internal and external business clients

At least 4 years of experience consulting with senior executives or strategy building

Preferred Qualifications

Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification)

At least 6 years of experience supporting, partnering and interacting with internal stakeholders

At least 3 years of experience in the Financial Services industry

At least 5 years of experience in AWS, GCP, or Azure cloud technologies

Project Management (PMP) or Program Management (PgMP) certification

Knowledge of appropriate controls to secure cloud-based services (SaaS) products

At this time, Capital One will not sponsor a new applicant for employment authorization for this positionThe minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.









Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).