Sr Manager, Corporate Communications - Culture, Change Management & Governance
Capital One
Sr Manager, Corporate Communications - Culture, Change Management & Governance
Job Description
Overview
The full-spectrum Capital One Communications team is responsible for all aspects of the company’s communications strategy and execution in order to propel business imperatives while promoting and protecting the reputation of Capital One. Our purview includes corporate and brand media relations, issues and reputation management, financial communications, and associate communications, as well as a full-service content and creative storytelling team that brings the story of Capital One to life on internal and external channels. We are communicators, writers, creative directors and multimedia experts, and we are all storytellers. As a central team within Enterprise Affairs, we are strategic counselors to our partners throughout the enterprise, sitting at the intersection of value creation and risk mitigation. We help drive business initiatives forward while enhancing the reputation of Capital One.We are seeking talented individuals to join our growing Communications team. This position requires exceptional judgment, an ability to build relationships in a highly matrixed environment, and a sustained focus on delivering results. Creative problem-solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork and a sense of humor are essential. About the Role:As a Senior Manager on the Corporate Communications team, you will lead strategic communications initiatives that enhance Capital One’s reputation and support key business objectives. You’ll manage high-impact programs, collaborate with cross-functional teams, and work with internal and external partners to deliver creative and effective communication strategies.Primary Responsibilities:
Serve as a strategic advisor to internal leaders and partners to plan and execute data-backed, integrated communications campaigns and change management initiatives focused on organizational culture, belonging efforts, and supporting governance
Develop compelling, consistent, tailored messages for various audiences and channels, including in response to media opportunities
Maintain a deep understanding of current and emerging internal and external risks and sensitivities and how to manage related stakeholder needs
Collaborate effectively across highly matrixed, cross-functional teams, offering real-time counsel on communications strategies to optimize results, mitigate risk and ensure stakeholder engagement
Leverage data to evaluate results, extract insights and optimize future programs
Identify new opportunities to institute best practices and improve enterprise governance
Oversee team operations and exhibit excellent judgment
Act as a highly collaborative self-starter in a fast-paced environment
Bachelor’s degree or military experience
At least 6 years of communications experience
At least 1 year of public relations or communications experience in financial services, technology, or consumer brands
At least 1 year of experience in developing and implementing change management strategies at a publicly traded company
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- McLean, Virginia, United States
- Richmond, Virginia McLean, VirginiaMcLean
Salary
80,000 - 135,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strategic communicationsintermediate
- Change managementintermediate
- Data-backed communications campaignsintermediate
- Cross-functional collaborationintermediate
- Stakeholder managementintermediate
- Risk and sensitivity managementintermediate
Required Qualifications
- Bachelor’s degree or military experience (experience)
- At least 6 years of communications experience (experience)
- At least 1 year of public relations or communications experience in financial services, technology, or consumer brands (preferred) (experience)
- At least 1 year of experience in developing and implementing change management strategies at a publicly traded company (preferred) (experience)
Responsibilities
- Serve as a strategic advisor to internal leaders and partners to plan and execute data-backed, integrated communications campaigns and change management initiatives
- Develop compelling, consistent, tailored messages for various audiences and channels
- Maintain a deep understanding of current and emerging internal and external risks and sensitivities
- Collaborate effectively across highly matrixed, cross-functional teams
- Leverage data to evaluate results, extract insights and optimize future programs
- Oversee team operations and exhibit excellent judgment
Benefits
- general: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Answer 10 quick questions to check your fit for Sr Manager, Corporate Communications - Culture, Change Management & Governance @ Capital One.
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Sr Manager, Corporate Communications - Culture, Change Management & Governance
Capital One
Sr Manager, Corporate Communications - Culture, Change Management & Governance
Job Description
Overview
The full-spectrum Capital One Communications team is responsible for all aspects of the company’s communications strategy and execution in order to propel business imperatives while promoting and protecting the reputation of Capital One. Our purview includes corporate and brand media relations, issues and reputation management, financial communications, and associate communications, as well as a full-service content and creative storytelling team that brings the story of Capital One to life on internal and external channels. We are communicators, writers, creative directors and multimedia experts, and we are all storytellers. As a central team within Enterprise Affairs, we are strategic counselors to our partners throughout the enterprise, sitting at the intersection of value creation and risk mitigation. We help drive business initiatives forward while enhancing the reputation of Capital One.We are seeking talented individuals to join our growing Communications team. This position requires exceptional judgment, an ability to build relationships in a highly matrixed environment, and a sustained focus on delivering results. Creative problem-solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork and a sense of humor are essential. About the Role:As a Senior Manager on the Corporate Communications team, you will lead strategic communications initiatives that enhance Capital One’s reputation and support key business objectives. You’ll manage high-impact programs, collaborate with cross-functional teams, and work with internal and external partners to deliver creative and effective communication strategies.Primary Responsibilities:
Serve as a strategic advisor to internal leaders and partners to plan and execute data-backed, integrated communications campaigns and change management initiatives focused on organizational culture, belonging efforts, and supporting governance
Develop compelling, consistent, tailored messages for various audiences and channels, including in response to media opportunities
Maintain a deep understanding of current and emerging internal and external risks and sensitivities and how to manage related stakeholder needs
Collaborate effectively across highly matrixed, cross-functional teams, offering real-time counsel on communications strategies to optimize results, mitigate risk and ensure stakeholder engagement
Leverage data to evaluate results, extract insights and optimize future programs
Identify new opportunities to institute best practices and improve enterprise governance
Oversee team operations and exhibit excellent judgment
Act as a highly collaborative self-starter in a fast-paced environment
Bachelor’s degree or military experience
At least 6 years of communications experience
At least 1 year of public relations or communications experience in financial services, technology, or consumer brands
At least 1 year of experience in developing and implementing change management strategies at a publicly traded company
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations
- McLean, Virginia, United States
- Richmond, Virginia McLean, VirginiaMcLean
Salary
80,000 - 135,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strategic communicationsintermediate
- Change managementintermediate
- Data-backed communications campaignsintermediate
- Cross-functional collaborationintermediate
- Stakeholder managementintermediate
- Risk and sensitivity managementintermediate
Required Qualifications
- Bachelor’s degree or military experience (experience)
- At least 6 years of communications experience (experience)
- At least 1 year of public relations or communications experience in financial services, technology, or consumer brands (preferred) (experience)
- At least 1 year of experience in developing and implementing change management strategies at a publicly traded company (preferred) (experience)
Responsibilities
- Serve as a strategic advisor to internal leaders and partners to plan and execute data-backed, integrated communications campaigns and change management initiatives
- Develop compelling, consistent, tailored messages for various audiences and channels
- Maintain a deep understanding of current and emerging internal and external risks and sensitivities
- Collaborate effectively across highly matrixed, cross-functional teams
- Leverage data to evaluate results, extract insights and optimize future programs
- Oversee team operations and exhibit excellent judgment
Benefits
- general: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Answer 10 quick questions to check your fit for Sr Manager, Corporate Communications - Culture, Change Management & Governance @ Capital One.
Related Books and Jobs